Myself.Several users....
Who is the Synology NAS Administrator?
That person should be your first POC (Point of Contact).
QNAP had a thing like that.This type of thing is exactly why I don't care too much for my Synology NAS.
Says it is hot swappable, but it's not. This leads further to the issue that a couple of years back there was some attack specific to Synology, so they went on to recommend doing away with the admin account....well!
So, now I can surf to it with the correct address, use it for shares all day long. I have no access to the UI and cannot see status or anything. Knowing the moment I go to reset it and restore the admin function those drives data will all be lost, again. Happened to me three times on the first setup.
I know for fact I won't be purchasing one again after this experience.
QNAP had a thing like that.
But the recommendation was to disable or remove the default admin account, and create a new one.
Which I had done since Day 1.
The question is what shows up in the Network section of file explorer?
First I would recommend that you put a fixed IP address on your Synology. It is a server. The IP shouldn't change, IMO. You could do that in two ways. On the host or via a DHCP reservation in your router.Synology NAS works in DHCP, it changes the IP address once in a while.
The tweaks I made was to clear and disable (by default) all the credentials in Windous when rebooting, since the NAS can be accessed by 4 different users, so my goal is to whenever I click in the mapped drive, Windows pop up a logon screen to insert User and Password.
But although I don't have any credentials saved, Windows is not doing this.
And I still have not been able to solve the major problem: I create a mapped drive, but after rebooting, I have to do it again. This is simple stupid. My cocnlusion is that windows cannot keep mapped drives (and I even created it in command prompt with persistent option YES). So, I believe there is no way to solve, I am just about to give up.