Question Unable to acess Synology NAS

[taxpert1]

Hi,

I can't acess my Synology NAS on Windows 10.

I always get this error message:



I have already tried a workaround stopping and restarting the Workstation service (since the NAS has several users), but the error continues.

What should I do next?

Thank you,

 

[taxpert1]

Run the network troubleshooter and says that "DNS server might be unavailable". I don't undrestand, I have Internet, what is wrong?

 

[Ralston18]

Several users....

Who is the Synology NAS Administrator?

That person should be your first POC (Point of Contact).

 

[taxpert1]

Several users....

Who is the Synology NAS Administrator?

That person should be your first POC (Point of Contact).

Myself.

 

[taxpert1]

Changed the DNS servers, went to Cloudflare in WARP mode.

Still unable to access.

I found out that I can access Synology DSM, through web browser and can also ping it. What is wrong?

 

[Ralston18]

Is \\DS220plus the correct NAS name?

The target should be something like \\DS220plus\Share

And on the NAS itself you grant the Windows 10 system/user the necessary permissions to the share.

With access to the Synology DSM you should be able to assign yourself the necessary permissions.

The following Synology link should help you work out the necessary configuration settings:

https://kb.synology.com/en-global/DSM/tutorial/How_to_map_shared_folder_Windows_PC

Take a few minutes to plan it out first.

Then configure.

 

[taxpert1]

Thanks, I'll look into it and report if the problem is solved or not.