Question Unable to get Lian Li cpu cooler to latch on AM5 socket.

[kwjorders]

Hello, I am in the process of installing a Lian Li GA II Trinity Performance 360 cooler on my new gigabyte X870E motherboard. The Cooler box shows am5 support. but the instruction only reference am4. I watched a video online of a install but I cannot get both sides of the cooler to latch on. It feels like I am pressing on the CPU which has me concerned. I got both side latched once but when tightening the screws it popped right off. What am I doing wrong here. I have built many systems before and never had issue with installing CPU coolers. Do I just not tighten them all the way to prevent it popping right off? Any help would be great here.

 

[Lutfij]

Did you follow through steps outlined in this video;

View: https://youtu.be/TrEenzOuM_Y?t=849

?

Also, have you corroborated with the hardware included with your AIO to conform to the mount for your motherboard? Would be a good idea if you could include images of what you're dealing with so we're all on the same page.

Do I just not tighten them all the way to prevent it popping right off?
You shouldn't need to tighten all the way down, just enough to offer resistance from the mount to prevent the clasps from disengaging.

I got both side latched once but when tightening the screws it popped right off.
You perform a couple of turns on each side until they both are offering resistance, as opposed to doing one side first and then moving to the next.

 

[kwjorders]

Yes, I do not know what to do at this point. Can't figure out how to post a pic here I think you cannot

 

[Teknoman2]

Yes, I do not know what to do at this point. Can't figure out how to post a pic here I think you cannot

You need to post it on an image hosting site and put the link here.

 

[SadMJ]

I had the same issue with my AMD 9900X, on HERO X870E. The way I got it installed is by loosing the screws as much as it can then connecting one side then tilt the cooler on top of CPU (This is where I'm worried cause the thermal paste got spreaded) then connected the other side using my fingers and tightened the screws manually by hand, one by one till it was leveled on top of CPU. Then slowly tightened with screwdriver (I couldn't tight it so much and now I'm worried that the heat dissipation is not optimal)
Nevertheless, the temperature with Red Dead Redpemtion on max settings is averaging 45° C.