Unable to install DirectX 9.0c/DecodePointer missing in KERNEL32.dll

[abuazmi]

am trying to install a software from the cd and a screen pops out saying " the procedure entry point decodepointer could not be located the dynamic link library KERNEL.32.dll,
how do i solve this problem
thx

 

[PhilFrisbie]

Do you have the latest service pack installed?