Unable to rate the computer

[ste_wilko]

Can anyone help me fix this error?

I'm trying to run the Windows Experience Index but it never completes. It gets to the HDD assessment and fails with the following error;

"The Windows Experience Index for your system could not be computed.

Could not measure storage performance.
This drive may be allocated across more than one physical disk. Before
re-running the Disk Assessment, check that your drive is not in a software
RAID configuration and is allocated on only one physical disk."

Now, I have 3 HDDs in my machine, a 75GB Intel SSD which is the primary OS drive, a 1TB Seagate SSHD and a 1TB Samsung HDD. The two 1TB drives are in a RAID 0 format.

What I do not understand is why Windows is trying to assess the two 1TB drives, when they're not the primary drive(s) even though it says that it is assessing the primary

 

[Gingerbread]

Maybe you need a third-party driver for the SATA 3 to which your SSD is connected, maybe your SSD is in raid mode as well, even if it isn't a part of the RAID 0 array. Question is why do you care about windows experience index when everything is running fine. It isn't extremely accurate, if you want to rate your system use benchmarks.

 

[ste_wilko]

Maybe you need a third-party driver for the SATA 3 to which your SSD is connected, maybe your SSD is in raid mode as well, even if it isn't a part of the RAID 0 array. Question is why do you care about windows experience index when everything is running fine. It isn't extremely accurate, if you want to rate your system use benchmarks.

Thanks Gingerbread, I'll give that a try.

There's no particular reason, other than that it's just a task I want to do so my computer information is complete; a cosmetic thing, if you like, and having "this computer's index is unavailable" is just looking ugly

 

[Gingerbread]

Yeah I know how it feels haha.

 

[ste_wilko]

Yeah I know how it feels haha.

Right, this is a really dumb question, but how do I know if I'm plugged into Sata 3?

Below is the official information from my manufacturer about the onboard ports, doesn't specify sATA II or III


1 x 24-pin ATX main power connector
1 x 8-pin ATX 12V power connector
6 x SATA 6Gb/s connectors
1 x CPU fan header
3 x system fan headers
1 x front panel header
1 x front panel audio header
1 x S/PDIF Out header
1 x S/PDIF In header
1 x USB 3.0/2.0 header
3 x USB 2.0/1.1 headers
1 x serial port header
1 x parallel port header
1 x Clear CMOS jumper

 

[Gingerbread]

Well is your SSD plugged in a sata port or is it m2? My guess is sata, so look for third party drivers.

 

[ste_wilko]

Well is your SSD plugged in a sata port or is it m2? My guess is sata, so look for third party drivers.

Ahh right, it's definitely plugged in sATA

 

[Gingerbread]

Well if its plugged in your Marvell 6g controller, then you will need drivers for it, I am not sure where exactly you have it plugged.