Question Upgraded ram not working:(

[deven.alvarez]

Specs: cpu intel i7-7700 3.6ghz 8 mb intel smart cache lga1151 (Kaby lake) (included)
Mobo: msi b250m chipset Matx Lga1151
Video card: geforce 1070 8gb Gddr5

I recently wanted to upgrade my Ram from 8 gb to 16gb
Old ram is 2 sticks of 4gb ddr4 2400
New ram is 2 sticks 8gb ddr4 2400

Both old ram and new ram timing is the exact same and voltage is exact same.

When I installed I put the New sticks where the old ones where. But when I play games my game will either crash after 20 or 30 minutes or BSOD will happen!!!! Pls pls help

 

[geofelt]

Ram is sold in kits for a reason.
A motherboard must manage all the ram using the same specs of voltage, cas and speed.
The internal workings are designed for the capacity of the kit.
Ram from the same vendor and part number can be made up of differing manufacturing components over time.
Some motherboards, can be very sensitive to this.
This is more difficult when more sticks are involved.
That is why ram vendors will NOT support ram that is not bought in one kit.
The best I can suggest is to increase the ram voltage in the bios from the default 1.2v to a higher number. Perhaps as high as 1.35v.
Then install the second kit and test with memtest86.

You should be able to complete a full pass with NO errors.

 

[deven.alvarez]

I took out the old ram. (2 4gb sticks of Rocksoul ddr 4 2400) and replaced it with new ram (2 8gb sticks of corsair ddr4 2400) I didn’t try to add them together

 

[deven.alvarez]

I took out the old ram. (2 4gb sticks of Rocksoul ddr 4 2400) and replaced it with new ram (2 8gb sticks of corsair ddr4 2400) I didn’t try to add them together

It’s the new Corsair ram that’s causing games to crash and I’ll get the occasional BSOD

 

[geofelt]

Corsair has a lifetime warranty.
Open a support incident with them.
Test the new ram with memtest86
If it fails, you will get a rma.
Sad to say, on occasion parts do fail.

 

[Calvin7]

Memory is guaranteed in the form sold. Use of identical, exact match, same thing have no guarantee to be compatible together.

If you hav a question about memory, I suggest you use a part number or link to the memory you have a question about.