Upgraded to Win 7 and Creative audio console stopped working

[maemae]

Gateway FX 6801

Upgraded from Vista 64 to Win7 64 and the Creative audio console stopped working. I get a message saying that a compatible device is not detected.

Installed the latest Realtek HD audio drivers, and the problem still persists.

Any ideas?

 

[Guest]

Could possibly be your Anti-Virus corrupting it?

If you don't have 7-Zip on your system, give it a try, but don't open it by double clicking. Instead use the right click > open archive.

Here's the link for the 64-bit 7-Zip 9.10 beta (2009-12-22) for Windows

http://www.7-zip.org/

 

[Glen_T]

Thanks. I will give it a try. If you hear a boom.. You'll know the hand grenade session started. |O|

 

[ibnsina]

Thanks. I will give it a try. If you hear a boom.. You'll know the hand grenade session started. |O|

😀

Try to play some games, you get good hand grandes.

 

[Guest]

OMG!

Don't tell me that you have your system connected to the

world's loudest sound system and you'll be playing Wolfenstein :O

 

[Glen_T]

OMG!

Don't tell me that you have your system connected to the http://i.walmartimages.com/i/p/00/04/78/75/33/0004787533305_215X215.jpg
world's loudest sound system and you'll be playing Wolfenstein :O

Well, The 7-zip thing worked, but unfortunately the Creative software is not compatible with my system. *JOY*. So I'm back to square one.. either I wait for an update which most likely won't happen, OR get Gateway or Future Shop to fork over an actual physical sound card OR, buy one and stick it in the rig and call it a day.
I have yet to play games on this new computer so I will try it. 🙂 I'll have to buy some first |O|. Thanks again for the help. I will let everyone know what Gateway says over the next few days. Any bets on what the results will be? ha!

 

[Guest]

Thing is, Gateway was acquired by Acer something like 2 or 3 years ago.

So the people at Gateway really don't know what they are talking about and the only way you are going to get a physical card out of them is if they slipped up with the wording of the legal description of your system and what it contains in the way of a sound solution.

Hell, they don't even have access to the actual motherboard service manual.

In case you don't already have this, here is the address for the Creative Labs Forums

Acer also owns Packard Bell and eMachines. I don't recall who else they own.

 

[Guest]

Hi Renegade_Warrior

The link you provided for the gateway ftp site is to the same software as the link I provided earlier. The file is actually corrupted. It contains 4 pieces of which a bin.cab file in the Creative Launcher part is totally corrupted. An attempt at repairing it didn't work. I also tried a similar link from Singapore's Gateway and it too is corrupted. I mentioned that to the Gateway tech in my last email to them. My system is running the "i7 Processor 920". I have written both Creative and Gateway with the problem. Gateway has been responding although they've said nothing I don't know all ready. My last message to them was about an upgrade for this Creative_Audio_IFX MB software for my system. I also mentioned giving me a physical Creative card to put in my computer since like I mentioned earlier, this is a bogus mess that should have been addressed before these computers were offered a free upgrade to Windows 7 at purchase time. There's nothing that ticks me off more than buying a computer and then finding out one month later I was mislead by a spec sheet and sales rep not mentioning a software based Creative gimmick instead of a Creative piece of hardware but even worse is to find out there's not a Creative upgrade for the software for Windows 7 yet. For all the work in researching this problem, I could have put a physical card in the computer with it's software and been on my way to enjoying it. ;-)
My computer on the positive side of things, works great and this is the only glitch.

Thanks again for your helps everyone.

Glen_T

Haha, why are you complaining about Gateway? It's not their fault. You should have been done some more research about the x-fi MB chips, like many hardware companies use them (ASUS, MSI...). These are SoundMax or Realtek chips that have embedded x-fi software, not hardware!
AND...
With all my respect but.. You use that 'crap' for recording?
I have many experience with Home Recording, since my brother does it now for 12 years or more..
That's a relatively good pc for gaming, altrough NOBODY buy's a branded PC for gaming 😱
If you are using it for home recording, buy somthing like a RME sound card or sell the pc and buy a mac pro or some and a appogee symphony with the rosetta, not that shitty creative ***..
SORRY FOR MY ENGLISH.