[SOLVED] Upload speed is slow only in my computer but in other devices like laptops and mobile phones its ok.

[poru]

My computer receives low upload speed in speedtest by ookla. I tried to test it on my siblings laptops but all of them seems to have a pretty normal upload speeds. All tests from my siblings different laptops was around 300mbps download and 280mbps upload while on my personal computer the internet was also around 300mbps download and only 10-20mbps upload.

 

[Darkbreeze]

I'm not going to say you're wrong, because maybe you're not, but what country are you in and who is your ISP and what tier are you on? Because, it would be EXTREMELY unusual, especially if you are in the US (But also many other regions as well) to have a 280mbps UPLOAD speed. Most cable and DSL packages are extremely asymmetrical having usually somewhere between 5 and 20mbps upload speeds even when having 400mbps+ download speeds.

It's possible that the device your siblings use are megabits per second while yours is reporting in megabytes per second, and this is often a metric that causes a lot of confusion for some people when monitoring since they are so similar and both are used.

If you are certain of your details though then it would be helpful to know the full specs for your system hardware, and to try locating and installing the latest network adapter driver from your motherboard or network adapter manufacturer depending on whether you are using an onboard or aftermarket adapter. It might also be a good idea to make sure that nobody has created a rule in your router specifically limiting the upload rate for your device.

 

[poru]

I'm not going to say you're wrong, because maybe you're not, but what country are you in and who is your ISP and what tier are you on? Because, it would be EXTREMELY unusual, especially if you are in the US (But also many other regions as well) to have a 280mbps UPLOAD speed. Most cable and DSL packages are extremely asymmetrical having usually somewhere between 5 and 20mbps upload speeds even when having 400mbps+ download speeds.

It's possible that the device your siblings use are megabits per second while yours is reporting in megabytes per second, and this is often a metric that causes a lot of confusion for some people when monitoring since they are so similar and both are used.

If you are certain of your details though then it would be helpful to know the full specs for your system hardware, and to try locating and installing the latest network adapter driver from your motherboard or network adapter manufacturer depending on whether you are using an onboard or aftermarket adapter. It might also be a good idea to make sure that nobody has created a rule in your router specifically limiting the upload rate for your device.

I'm certain about the details, I'm from the Philippines and my ISP is PLDT and our current plan is 300 mbps if I'm not mistaking. My personal computer has a MSI X570 meg ace for motherboard, Ryzen 5 3600x for CPU, Trident Z neo 3600mghz for ram, RTX 2060 super for GPU, and OS is Windows 11 Pro 22H2. Regarding about the strict rule in router where you can customize the speed of a certain device, none of my siblings knows about it at all, there's only myself and I barely know anything about it nor touched it. I noticed that the upload speed went slow only recently around the 1st week of January.

Methods I tried:
-Uninstalling the adapters from device manager and scanning for changes to reinstall it.
-Updating the network adapters from driver easy.
-Disabling both ethernet and wifi adapter in control panel and enabling it back again.
-Flush DNS in cmd
-Network reset from windows settings
-Trying out different DNS

Thanks for the reply btw.

 

[Darkbreeze]

Are you connecting via WiFi or Ethernet, and how are the others connecting?

If you are using Driver easy, get rid of it. Now. There is only ONE way you should EVER be updating drivers and that is downloading them directly from the manufacturer of the motherboard, graphics card or other expansion card, or manufacturer of other devices (Such as keyboard, mouse, printer, etc.) or in some cases directly from Intel or AMD.

It would be advisable, in order to be sure, that you download and install ALL of these which are the latest drivers specific to your exact motherboard. Starting with the chipset driver I would recommend that you install each driver and then restart before installing the next driver. Once they are all installed, I would FIRST try using the Intel ethernet adapter port to see if you still have the same connectivity problem with uploads. If so, then switch your ethernet cable to the Realtek ethernet port and try again. If it still fails to resolve the issue then try the WiFi and report back with any results.

Chipset: https://download.msi.com/dvr_exe/mb/amd_chipset_drivers_am4_tr4.zip

Intel WiFi driver: https://download.msi.com/dvr_exe/mb/intel_wifi_driver_W11.zip

Intel LAN driver: https://download.msi.com/dvr_exe/mb/Intel_Network_WT.zip

Realtek LAN driver: https://download.msi.com/dvr_exe/mb/realtek_pcielan_w11.zip

Realtek audio driver (Includes Nahimic driver): https://download.msi.com/dvr_exe/mb/realtek_audio_N_APO3.zip

 

[poru]

Are you connecting via WiFi or Ethernet, and how are the others connecting?

If you are using Driver easy, get rid of it. Now. There is only ONE way you should EVER be updating drivers and that is downloading them directly from the manufacturer of the motherboard, graphics card or other expansion card, or manufacturer of other devices (Such as keyboard, mouse, printer, etc.) or in some cases directly from Intel or AMD.

It would be advisable, in order to be sure, that you download and install ALL of these which are the latest drivers specific to your exact motherboard. Starting with the chipset driver I would recommend that you install each driver and then restart before installing the next driver. Once they are all installed, I would FIRST try using the Intel ethernet adapter port to see if you still have the same connectivity problem with uploads. If so, then switch your ethernet cable to the Realtek ethernet port and try again. If it still fails to resolve the issue then try the WiFi and report back with any results.

Chipset: https://download.msi.com/dvr_exe/mb/amd_chipset_drivers_am4_tr4.zip

Intel WiFi driver: https://download.msi.com/dvr_exe/mb/intel_wifi_driver_W11.zip

Intel LAN driver: https://download.msi.com/dvr_exe/mb/Intel_Network_WT.zip

Realtek LAN driver: https://download.msi.com/dvr_exe/mb/realtek_pcielan_w11.zip

Realtek audio driver (Includes Nahimic driver): https://download.msi.com/dvr_exe/mb/realtek_audio_N_APO3.zip

I used an ethernet cable for all during the test. I'd test the internet speed again soon, I am currently a student and I've been busy with all my school works. Thank you for the advise! I'll reach out to you as soon I've tested after the installs.

 

[poru]

UPDATE:

After installing from MSI directly, the speedtest results from ookla is now fine. It now averages from 300mbps dl and 220mbps upl. Thanks alot @Darkbreeze

 

[Darkbreeze]

Sure thing. Just keep in mind in the future that all these "driver updaters", INCLUDING the ones from the motherboard manufacturers, are garbage and should always be avoided. There is no exception to that. Always get your drivers directly from the board or component manufacturer whenever possible. Always. Don't even trust Microsoft's drivers supplied through Windows update unless you have no other choice.