USB 3.0 External Hard Drive, extremely slow transfer

Chris Tomlinson · Aug 20, 2013

I have an external usb 3.0 hard drive case that I've placed a 1TB 2.5" sata hard drive inside. It reads just fine but transferring does horrible. I have it plugged into the USB 3.0 port and I'm using a blue USB 3.0 wire. When I transfer files roughly a mixture of all sorts of sizes that total in around 109 GBs, it starts out at 20 mb/s then quickly drops to 335 kb/s and then sits at zero then bumps up to 335 kb/s again and repeats. I've tried going into device manger and clicking on better performance but it does the same thing.
I ran crystaldiskinfo and here's what I get.

----------------------------------------------------------------------------
CrystalDiskInfo 5.6.2 Shizuku Edition (C) 2008-2013 hiyohiyo
Crystal Dew World : http://crystalmark.info/
----------------------------------------------------------------------------

OS : Windows 8 [6.2 Build 9200] (x64)
Date : 2013/08/20 1:53:01

-- Controller Map ----------------------------------------------------------
+ AMD SATA Controller [ATA]
- ST500LT0 12-9WS142 SATA Disk Device
- MATSHITA DVD-RAM UJ8D1
- Microsoft Storage Spaces Controller [SCSI]
+ AVSKS2UW IDE Controller [SCSI]
- XSZ 9QNGXIVK SCSI CdRom Device

-- Disk List ---------------------------------------------------------------
(1) ST500LT012-9WS142 : 500.1 GB [0/0/0, pd1] - st
(2) SAMSUNG HM100UI : 1000.2 GB [1/0/0, sa1]

----------------------------------------------------------------------------
(1) ST500LT012-9WS142
----------------------------------------------------------------------------
Model : ST500LT012-9WS142
Firmware : 0001LVM1
Serial Number : S0V6VCC4
Disk Size : 500.1 GB (7.9/137.4/500.1/500.1)
Buffer Size : 16384 KB
Queue Depth : 32
# of Sectors : 976773168
Rotation Rate : 5400 RPM
Interface : Serial ATA
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 4
Transfer Mode : SATA/300
Power On Hours : 78 hours
Power On Count : 27 count
Temparature : 44 C (111 F)
Health Status : Good
Features : S.M.A.R.T., APM, 48bit LBA, NCQ
APM Level : 8080h [ON]
AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 115 100 _34 000005F49990 Read Error Rate
03 _99 _99 __0 000000000000 Spin-Up Time
04 100 100 _20 00000000001C Start/Stop Count
05 100 100 _36 000000000000 Reallocated Sectors Count
07 _63 _60 _30 00000022328D Seek Error Rate
09 100 100 __0 BD0D0000004E Power-On Hours
0A 100 100 _97 000000000000 Spin Retry Count
0C 100 100 _20 00000000001B Power Cycle Count
B8 100 100 _99 000000000000 End-to-End Error
BB 100 100 __0 000000000000 Reported Uncorrectable Errors
BC 100 100 __0 000000000000 Command Timeout
BD 100 100 __0 000000000000 High Fly Writes
BE _56 _55 _45 00002D1B002C Airflow Temperature
BF 100 100 __0 000000000003 G-Sense Error Rate
C0 100 100 __0 000000000003 Power-off Retract Count
C1 _99 _99 __0 000000000AF3 Load/Unload Cycle Count
C2 _44 _45 __0 00170000002C Temperature
C4 100 100 _30 2E6900000045 Reallocation Event Count
C5 100 100 __0 000000000000 Current Pending Sector Count
C6 100 100 __0 000000000000 Uncorrectable Sector Count
C7 200 200 __0 000000000000 UltraDMA CRC Error Count
FE 100 100 __0 000000000000 Free Fall Protection

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0C5A 3FFF C837 000F 0000 0000 003F 0000 0000 0000
010: 2020 2020 2020 2020 2020 2020 5330 5636 5643 4334
020: 0000 8000 0004 3030 3031 4C56 4D31 5354 3530 304C
030: 5430 3132 2D39 5753 3134 3220 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0110
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 0F06 0004 0048 0040
080: 01F8 0029 346B 7D09 6123 3469 BC09 6123 407F 0032
090: 0032 8080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 6030 3A38 0000 0000 0000 0000 6003 0000 5000 C500
110: 618F B372 0000 0000 0000 0000 0000 0000 0000 401E
120: 401E 0000 0000 0000 0000 0000 0000 0000 0029 6030
130: 3A38 6030 3A38 2020 0002 0140 0108 5000 3C06 3C0A
140: 0000 003C 0000 0008 0000 0000 00FF 0280 0004 0000
150: 0008 0000 0000 0000 0000 0000 0000 0000 5F00 8000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 1031 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0002 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 8EA5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 0A 00 01 0F 00 73 64 90 99 F4 05 00 00 00 03 03
010: 00 63 63 00 00 00 00 00 00 00 04 32 00 64 64 1C
020: 00 00 00 00 00 00 05 33 00 64 64 00 00 00 00 00
030: 00 00 07 0F 00 3F 3C 8D 32 22 00 00 00 00 09 32
040: 00 64 64 4E 00 00 00 0D BD 10 0A 13 00 64 64 00
050: 00 00 00 00 00 00 0C 32 00 64 64 1B 00 00 00 00
060: 00 00 B8 32 00 64 64 00 00 00 00 00 00 00 BB 32
070: 00 64 64 00 00 00 00 00 00 00 BC 32 00 64 64 00
080: 00 00 00 00 00 00 BD 3A 00 64 64 00 00 00 00 00
090: 00 00 BE 22 00 38 37 2C 00 1B 2D 00 00 00 BF 32
0A0: 00 64 64 03 00 00 00 00 00 00 C0 32 00 64 64 03
0B0: 00 00 00 00 00 00 C1 32 00 63 63 F3 0A 00 00 00
0C0: 00 00 C2 22 00 2C 2D 2C 00 00 00 17 00 00 C4 0F
0D0: 00 64 64 45 00 00 00 69 2E 1D C5 12 00 64 64 00
0E0: 00 00 00 00 00 00 C6 10 00 64 64 00 00 00 00 00
0F0: 00 00 C7 3E 00 C8 C8 00 00 00 00 00 00 00 FE 32
100: 00 64 64 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73
170: 03 00 01 00 01 69 02 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 04 02 01 01 02 01 02 01
190: 01 00 00 00 00 00 00 00 00 01 00 00 00 00 00 00
1A0: 00 00 00 00 03 00 00 00 38 35 4E AE 49 00 00 00
1B0: 00 00 00 00 01 00 03 00 24 7A 7C 26 BA 1D 00 00
1C0: 24 A7 B3 14 DE F7 00 00 00 00 00 00 00 00 00 00
1D0: 01 00 00 00 00 00 00 00 3E 11 00 00 C4 00 09 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 24
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 4D

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 01 00 01 22 00 00 00 00 00 00 00 00 00 00 03 00
010: 00 00 00 00 00 00 00 00 00 00 04 14 00 00 00 00
020: 00 00 00 00 00 00 05 24 00 00 00 00 00 00 00 00
030: 00 00 07 1E 00 00 00 00 00 00 00 00 00 00 09 00
040: 00 00 00 00 00 00 00 00 00 00 0A 61 00 00 00 00
050: 00 00 00 00 00 00 0C 14 00 00 00 00 00 00 00 00
060: 00 00 B8 63 00 00 00 00 00 00 00 00 00 00 BB 00
070: 00 00 00 00 00 00 00 00 00 00 BC 00 00 00 00 00
080: 00 00 00 00 00 00 BD 00 00 00 00 00 00 00 00 00
090: 00 00 BE 2D 00 00 00 00 00 00 00 00 00 00 BF 00
0A0: 00 00 00 00 00 00 00 00 00 00 C0 00 00 00 00 00
0B0: 00 00 00 00 00 00 C1 00 00 00 00 00 00 00 00 00
0C0: 00 00 C2 00 00 00 00 00 00 00 00 00 00 00 C4 1E
0D0: 00 00 00 00 00 00 00 00 00 00 C5 00 00 00 00 00
0E0: 00 00 00 00 00 00 C6 00 00 00 00 00 00 00 00 00
0F0: 00 00 C7 00 00 00 00 00 00 00 00 00 00 00 FE 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 71

----------------------------------------------------------------------------
(2) SAMSUNG HM100UI
----------------------------------------------------------------------------
Enclosure : SAMSUNG HM100UI USB Device (V=04C5, P=2028, sa1)
Model : SAMSUNG HM100UI
Firmware : 2AM10001
Serial Number : S2GHJDZZC00411
Disk Size : 1000.2 GB (8.4/137.4/1000.2/1000.2)
Buffer Size : 8192 KB
Queue Depth : 32
# of Sectors : 1953525168
Rotation Rate : 5400 RPM
Interface : USB (Serial ATA)
Major Version : ATA8-ACS
Minor Version : ATA8-ACS version 6
Transfer Mode : SATA/300
Power On Hours : 19582 hours
Power On Count : 826 count
Temparature : 32 C (89 F)
Health Status : Bad
Features : S.M.A.R.T., APM, AAM, 48bit LBA, NCQ
APM Level : 0080h [OFF]
AAM Level : FE00h [OFF]

-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _51 00000000031B Read Error Rate
02 252 252 __0 000000000000 Throughput Performance
03 _80 _77 _25 000000001824 Spin-Up Time
04 100 100 __0 000000000338 Start/Stop Count
05 __9 __9 _10 000000002C18 Reallocated Sectors Count
07 252 252 _51 000000000000 Seek Error Rate
08 252 252 _15 000000000000 Seek Time Performance
09 100 100 __0 000000004C7E Power-On Hours
0A 252 252 _51 000000000000 Spin Retry Count
0B _97 _97 __0 000000000F2C Recalibration Retries
0C 100 100 __0 00000000033A Power Cycle Count
B5 _99 _99 __0 000001CD517F Unknown
BF _99 _99 __0 0000000047A4 G-Sense Error Rate
C0 252 252 __0 000000000000 Power-off Retract Count
C2 _64 _43 __0 0039000A0020 Temperature
C3 100 100 __0 000000000000 Hardware ECC recovered
C4 __9 __9 __0 000000002C18 Reallocation Event Count
C5 100 100 __0 000000000018 Current Pending Sector Count
C6 252 252 __0 000000000000 Uncorrectable Sector Count
C7 100 100 __0 000000000010 UltraDMA CRC Error Count
C8 100 100 __0 00000000719B Write Error Rate
DF _97 _97 __0 000000000F2C Load/Unload Retry Count
E1 _15 _15 __0 0000000D1D16 Load/Unload Cycle Count

-- IDENTIFY_DEVICE ---------------------------------------------------------
0 1 2 3 4 5 6 7 8 9
000: 0040 3FFF C837 0010 0000 0000 003F 0000 0000 0000
010: 5332 4748 4A44 5A5A 4330 3034 3131 2020 2020 2020
020: 0000 4000 0004 3241 4D31 3030 3031 5341 4D53 554E
030: 4720 484D 3130 3055 4920 2020 2020 2020 2020 2020
040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00
050: 4000 0200 0200 0007 3FFF 0010 003F FC10 00FB 0000
060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 0000
070: 0000 0000 0000 0000 0000 001F 1F06 0000 004C 0040
080: 01FF 0028 746B 7F69 6123 7469 BC41 6123 407F 0074
090: 0074 0080 FFFE 0000 FE00 0000 0000 0000 0000 0000
100: 6DB0 7470 0000 0000 0000 0000 6003 0000 5002 4E90
110: 046E A346 0000 0000 0000 0000 0000 0100 0000 401C
120: 401C 0000 0000 0000 0000 0000 0000 0000 0021 0000
130: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0000
170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
200: 0000 0000 0000 0000 0000 0000 003F 0000 0000 4000
210: 0000 0000 0000 0000 0000 0000 0000 1518 0000 0000
220: 0000 0000 101F 0000 0000 0000 0000 0000 0000 0000
230: 0000 0000 0000 0000 0001 0400 0000 0000 0000 0000
240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000
250: 0000 0000 0000 0000 0000 E5A5

-- SMART_READ_DATA ---------------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 2F 00 64 64 1B 03 00 00 00 00 00 02 26
010: 00 FC FC 00 00 00 00 00 00 00 03 23 00 50 4D 24
020: 18 00 00 00 00 00 04 32 00 64 64 38 03 00 00 00
030: 00 00 05 33 00 09 09 18 2C 00 00 00 00 00 07 2E
040: 00 FC FC 00 00 00 00 00 00 00 08 24 00 FC FC 00
050: 00 00 00 00 00 00 09 32 00 64 64 7E 4C 00 00 00
060: 00 00 0A 32 00 FC FC 00 00 00 00 00 00 00 0B 32
070: 00 61 61 2C 0F 00 00 00 00 00 0C 32 00 64 64 3A
080: 03 00 00 00 00 00 B5 22 00 63 63 7F 51 CD 01 00
090: 00 00 BF 22 00 63 63 A4 47 00 00 00 00 00 C0 22
0A0: 00 FC FC 00 00 00 00 00 00 00 C2 02 00 40 2B 20
0B0: 00 0A 00 39 00 00 C3 3A 00 64 64 00 00 00 00 00
0C0: 00 00 C4 32 00 09 09 18 2C 00 00 00 00 00 C5 32
0D0: 00 64 64 18 00 00 00 00 00 00 C6 30 00 FC FC 00
0E0: 00 00 00 00 00 00 C7 36 00 64 64 10 00 00 00 00
0F0: 00 00 C8 2A 00 64 64 9B 71 00 00 00 00 00 DF 32
100: 00 61 61 2C 0F 00 00 00 00 00 E1 32 00 0F 0F 16
110: 1D 0D 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 F4 38 00 5B
170: 03 00 01 00 02 F3 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 7C

-- SMART_READ_THRESHOLD ----------------------------------------------------
+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 10 00 01 33 00 00 00 00 00 00 00 00 00 00 02 00
010: 00 00 00 00 00 00 00 00 00 00 03 19 00 00 00 00
020: 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00 00
030: 00 00 05 0A 00 00 00 00 00 00 00 00 00 00 07 33
040: 00 00 00 00 00 00 00 00 00 00 08 0F 00 00 00 00
050: 00 00 00 00 00 00 09 00 00 00 00 00 00 00 00 00
060: 00 00 0A 33 00 00 00 00 00 00 00 00 00 00 0B 00
070: 00 00 00 00 00 00 00 00 00 00 0C 00 00 00 00 00
080: 00 00 00 00 00 00 BF 00 00 00 00 00 00 00 00 00
090: 00 00 C0 00 00 00 00 00 00 00 00 00 00 00 C2 00
0A0: 00 00 00 00 00 00 00 00 00 00 C3 00 00 00 00 00
0B0: 00 00 00 00 00 00 C4 00 00 00 00 00 00 00 00 00
0C0: 00 00 C5 00 00 00 00 00 00 00 00 00 00 00 C6 00
0D0: 00 00 00 00 00 00 00 00 00 00 C7 00 00 00 00 00
0E0: 00 00 00 00 00 00 C8 00 00 00 00 00 00 00 00 00
0F0: 00 00 DF 00 00 00 00 00 00 00 00 00 00 00 E1 00
100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3B

Any help would be appreciated on how to fix this

patrick47018 · Aug 20, 2013

You are sure it is a USB 3.0 compatible motherboard?

Chris Tomlinson · Aug 20, 2013

patrick47018 :

Positive, here's a link to the laptop I'm using. I just bought it 2 days ago.

http://www.bestbuy.com/site/Lenovo---15.6%26%2334%3B-Laptop---4GB-Memory---500GB-Hard-Drive/9130065.p?id=1218990135826&skuId=9130065

There are two blue usb 3.0 on the left side I have the external hardrive plugged into one of them, the 2.0 is on the right side with my mouse plugged in, so the hard drive is the only thing plugged into the left side using the 3.0 ports.

patrick47018 · Aug 20, 2013

And have you tried seeing what the speeds are like in different ports?

Chris Tomlinson · Aug 20, 2013

patrick47018 :

Yes, the two usb 3.0 ports do the same exact thing. The 2.0 on the right starts out even lower around 5 mb/s and then does the whole drop thing as well.

patrick47018 · Aug 20, 2013

So this hard drive, does it have quite a bit of stuff on it?

Chris Tomlinson · Aug 20, 2013

patrick47018 :

The external hard drive I'm trying to transfer to I formatted today, so it had 931 GB of free space in NTFS format, right now after waiting pretty much all day transferring stuff it now has 859 GB of free space.

My internal hard drive is a 500 GB drive and it has 237 GB of free space

patrick47018 · Aug 20, 2013

I was going to say if it has stuff on it then it could be fragmented, but I'm not sure what it could be.. Sorry

Chris Tomlinson · Aug 20, 2013

patrick47018 :

No problem, thanks for trying though. Hopefully someone else can help me.

patrick47018 · Aug 20, 2013

what if the bottleneck is the hard drive, not the port? Could you try a file of similar size on another computer and see

Chris Tomlinson · Aug 20, 2013

patrick47018 :

You mean hook it up to another computer and transfer something? If so I'll try my wife's computer tomorrow and update on what happens.

patrick47018 · Aug 20, 2013

Good deal

Chris Tomlinson · Aug 20, 2013

patrick47018 :

Tried it on my wifes computer and it does the same speed as what my computer doing if not worst, except her computer only has usb 2.0. Before I bought this external hard drive all the reviews said it works fine, there was only like 1 or 2 bad reviews and they were just about the case itself, no one complained about the speed.

When I copy from the external to my internal, speeds are fast, up to 100 mb/s and works fine, it's just copying to the external that it does what I said.

I'm not sure what to do about the bad health status though under the crystaldiskinfo, it shows two things wrong, Reallocated Sectors Count and Current Pending Sector Count, I'm not sure what those mean or how to fix those either.

patrick47018 · Aug 20, 2013

Reallocated sectors means that it has some sectors that have went bad and that could affect write speeds much more than read speeds

Chris Tomlinson · Aug 20, 2013

patrick47018 :

Is there a way to fix it or is this hard drive junk?

patrick47018 · Aug 20, 2013

Do this: Find the My Computer icon on your desktop and double-click it;
Find the disk you want to check, right-click it and go to Properties;
In the Properties dialog box go to Tools;
Click Check now;
A new dialog box will appear, check both options and click Start;
Most likely you will get a message that Check Disk wants exclusive access to the disk and wants to start right after your reboot. Click OK;
Restart your computer.

After that there really isn't much you can do, get what you need off of the hard drive, multiple bad sectors will eventually lead to catastrophic failure

Chris Tomlinson · Aug 20, 2013

patrick47018 :

I'm on Windows 8, there was no options to check off, but I did check now and let it scan but it found 0 errors.

patrick47018 · Aug 20, 2013

I'd say it probably is the hard drive, and to try a different USB 3.0 hard drive on your computer

Chris Tomlinson · Aug 20, 2013

patrick47018 :

Yea I agree, thanks for your help!

patrick47018 · Aug 20, 2013

Not a problem

Jakub Sisak · Sep 30, 2013

I am having the same problem here but experiencing even lower speeds. I wonder if the transfer speeds in the progress bar are not reporting correctly. I am copying a 600GB folder to an external USB 3 1TB hard-drive and according to progress bar which is continually slowing down (now at 74 KB/second) this job should take several days. However when I checked the size of the destination folder it's already more then 75GB in 30 minutes of transfer. That's roughly 2.5GB/minute. The source folder has many files of various types and sizes - could it be that the progress bar has problems estimating such fragmented source? Try adding all files into a single archive (.zp, .7z, etc) - without compressing this should not take long. Then try copying again and see if the dialog box transfer rate is still slowing down.

Update: A few hours later the speed in the progress bar is dropping but the actual file size of the folder that's being copied is 560GB which is consistent with the 2.5GB/minute transfer I estimated. (it will take 4 hours to copy a 600GB folder) The progress bar is now reporting speeds that are closer to 14.4kb/s dial up mode rather then USB3.

Zone13 · Sep 24, 2014

I have a similiar problem here.
Every time i plug my external drive, the autorun is so slow.
And every time i want to open folder, i must wait 30 seconds to 2 minutes.
It happens for transferring data too.

Any idea to fix my problem?

fzabkar · Sep 26, 2014

Read this thread:
http://www.alexsoft.org/viewtopic.php?t=557

It's possible that the drive is going offline when it bogs down duries retries and reallocations, in which case the solution may be to disable this behaviour.

duftopia · Oct 21, 2014

I am having similar trouble with ALL my Toshiba drives running on the usb 3.0 ports, I discovered the ANTEC pci card has power issues and so does the Toshibas, Seagate goflex's (on the docks) and Hitachi internals.

With the 3 tb Toshiba the drive has to be turned off and cool down to avoid the problem and the usb 3.0 cable has to remain plugged in to the DRIVE side to avoid wear and tear on the poor quality cabling that Toshiba includes (that has been that solution)

With the Seagate GoFlex (on docks) you cannot hot swap, the cable rule appys as above and when the docks burn out from the antec power issue they will simple always run at usb 2.0 speed, so you need to get on eBay and buy some more docks.

The Hitachi internals (2 tb, 3tb and 1 tb) and Toshiba internals (2 tb tested) are a danger to use with the antec since they will bad sector on you, then youll be running chkdsk /F all the time.

The Manufacturers of both cards and drives are getting so cheap that where one barely makes the grade you MAY have issues, but when both borderline and natural issues from failing internal power supplies, apc backups, bad power spikes and drops simply accumulate to cause these transient errors, now even on my favorite seagates (thusfar the older Seagate backup plus's run w/o any issues at all)

Jey if there is a clever fix like a software wedge in the os to detect fade outs of power and talk to the pci card or hd to get the voltage up I am all ears, God I miss the Perstor Company, they gave full control to the admin for all power regulation on HD's, what a loss.

Duf

bigderrick1987 · Feb 21, 2015

i just bought a brand new alienware x51 gaming system and it has 6 3.0 and 2 2.0 and they all only transfer to jump drive 5 mbps, like i said brand new out the box... any help?

USB 3.0 External Hard Drive, extremely slow transfer

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