[SOLVED] USB 3 problem

[RainbowIsRainbow]

Specs:

OS: Windows 7 64-bit Ultimate
Motherboard: MSI B450 A PRO MAX
CPU: Ryzen 5 3600

I am having a problem with USB 3.0 ports, I have installed windows 7 in my brand new built pc, everything was fine, I installed the drivers. But one problem, the drivers did not fix the 2 usb 3.0 ports, other usb 3.0 ports work fine, but those 2 don't.
Two usb 3.0 ports only work in BIOS.
I have checked stuff on device manager, 2 Universal Serial Bus (USB) Controller are missing.
I tried installing the one from the msi site, and the one from the AMD site, none of them worked.
Any help?

 

[rocktalkrock]

Did you install the motherboard driver labeled "AMD USB3.1 Driver (W7)" listed under "Others Drivers"?

 

[RainbowIsRainbow]

Did you install the motherboard driver labeled "AMD USB3.1 Driver (W7)" listed under "Others Drivers"?

Yes, but it asks me for an AMD installer, does not install

 

[rocktalkrock]

Yes, but it asks me for an AMD installer, does not install

Officially, AMD does not support Ryzen CPU's on Windows 7. The 2 USB ports on your motherboard that do not work are likely the 2 controlled by your Ryzen 3600 CPU. Check your motherboard specifications.

AMD® B450 Chipset
2 x USB 3.2 Gen2 (SuperSpeed USB 10Gbps) Type-A ports on the back panel
2 x USB 3.2 Gen1 (SuperSpeed USB) ports available through the internal USB 3.2 Gen1 connector
6 x USB 2.0 (High-speed USB) ports (2 Type-A ports on the back panel, 4 ports available through the internal USB 2.0 connectors)

AMD® CPU
2 x USB 3.2 Gen1 (SuperSpeed USB) Type-A ports on the back panel

 

[RainbowIsRainbow]

Oh, okay, thank you for the help.