USB Device (Blue Snowball) not recognized. FIXED

JacobOco

Reputable
Feb 2, 2016
2
0
4,510
Hey TomsHardware Community, I have a problem with my Blue Snowball. (Not an Ice). So whenever I plug it into my computer (Windows 10). It will say "USB Device Not Recognized : The last usb device you plugged in malfunctioned, and Windows does not recognize it.". So, I decided to investigate further, into Device Management, and found out that the problem was. "(Code 43) A request for the USB Device descriptor failed.".I plugged it in in all my usb ports front snd back, and it still would not work. The Blue Snowball isn't supposed to have drivers. Any solution to this? Thanks!

PC Specifications
Hewlett-Packard Pavilion p2-1033w
Integrated Graphics (Radeon HD 6310)
Motherboard APXD1-DM (Bluewood3)
Integrated Realtek ALC662 Audio
External 65W (100V-240V) Power Supply
AMD Fusion E300 (Zacate) Dual Core processor

Memory :
3 GB
Amount: 3 GB
Speed: PC3-10600 MB/sec
Type: DDR3-1333

Chipsets and BIOS are updated. I recently upgraded to Windows 10 about 3 days ago.




 
Have you tried removing the device from Device Manager and scanning for hardware changes to see if the device is being detected? Is it possible to pass on your full systems specs? Have you made sure your BIOS and remaining device drivers i.e chipset is up to date? Also is this installation of Windows 10 anew or via the free upgrade process?
 


Yeah, I've removed the device from Device Manager and scanned for the hardware changes, it isn't being detected. Thread is updated with Specs. Yes my BIOS and Chipset drivers are up to date. I recently just installed Windows 10 3 days ago.