Usb device detected but not showing up

[Alice_33]

Hi everyone,
I have this USB mass storage device that i've been using for a couple of years for important backups, but suddenly it isn't working anymore: it shows up on the Device Manager, but not in the Disk Management panel.

I've tried to re-install the driver, but it's still not working.

is there a way to save my data? i've got really important work stuff on it that i can't lose

thank you very much for your help!

Windows 7 Home Premium
Usb flash drive: Elements 1042

 

[birne]

I would try to see if any recovery tool can access the drive/data.

You could also try to boot a linux live usb to see if you can access your data that way somehow.

finally Gparted is a great tool for disk management. try if that works for you. here

 

[jeffriesconnor4]

same i need it fixing i need all my important work back!