USB Device Issues and Boot Failing

EPC AntiMatter

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Nov 23, 2015
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I've had a few problems with USB since I first built the machine, bit of information on that here that might be relevant? USB Driver install z170
But I had a crash the other day which I will try and describe fairly informatively.

No visual display on either monitor. Tried Motherboard and GPU inputs. Monitors recognised being unplugged and plugged back in (i.e. they tried to re-scan for an incoming signal and received nothing).
Also no USB 3.0 port devices were recognised but the USB 2.0 ports were (as in stuff received power from them, mouse/keyboard etc). Tested this with various devices.

Everything else looked to be receiving power. Fans were working on the liquid cooler and the standard case fans. GPU lights were on as normal. The case LED worked and the optical drive worked.

Powered the computer down by holding off switch for 5 seconds and then started it again. This time it turned on and the bios screen flashed briefly. It then switched to this display
G1QuXfHg.jpg

I went to the setup but changed nothing except i changed the voltage under adaptive and set the turbo mode voltage to 1.280 which now matches the stock max core voltage the cpu came with. I turned adapted on and turned down the voltage for turbo down to this value due to recommendations that my cpu was drawing too much voltage in turbo mode leading to high temperatures. The stock cpu voltage i was told was 1.200 so that was what i set it to.
It rebooted fine after then. Went back to the bios briefly and loaded windows.
The same thing happened again today, 2 days later but this time i didn't change anything in the BIOS and it booted into windows fine.

i've had a similar error before where the USB devices are not recognised and i've also had the error where it gave the error screen on the photo i posted. Last time i just rebooted it and changed nothing in BIOS and it still booted as normal. I have also on occasion had issues where the i would lose control of the mouse briefly, a second or two and it would move across the screen frozen without me able to control it. With the keyboard sometimes button presses are not received, they are both USB controlled. This was more prominent yesterday and was a real frustration so any help with this would be appreciated.

I'm leaning towards thinking perhaps the motherboard might need an RMA but I wanted to ask opinions first before i go opening up the case again. Thanks in advance guys/girls.
 
Solution
Start by clearing CMOS. See how far that gets you. But if that doesn't work, it sounds like it could be a motherboard/cpu hardware problem. It wouldn't be driver issues, since they wouldn't stop Windows from loading.

Was the computer working before? Or is this a new build?

lindsay24

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Mar 30, 2015
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Start by clearing CMOS. See how far that gets you. But if that doesn't work, it sounds like it could be a motherboard/cpu hardware problem. It wouldn't be driver issues, since they wouldn't stop Windows from loading.

Was the computer working before? Or is this a new build?
 
Solution

EPC AntiMatter

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Nov 23, 2015
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I'll try clearing the CMOS when i get back in later, problem is having no idea what the problem is i don't want to just be sat around with faulty hardware when i can just RMA it. The computer is a newish build from december last year. The problems being intermittent makes it almost more awkward because it takes a while to realise if it's fixed or if the problem will recur.