- Mar 29, 2025
- 2
- 0
- 10
Hey y'all, have a problem I can't seem to fix.
Computer is freezing randomly (sometimes twice in the same day, sometimes a week apart). It always happens the same way, a USB disconnect sound plays and the video freezes. Audio doesn't freeze, seems to not interrupt internet (if a livestream was playing, audio keeps going as normal, but video is frozen obviously). Motherboard shows no error codes or lights. Requires a hard reset, BUT sometimes the hard reset doesn't work. When I turn it off, I have to wait 1min before turning it back on, if I do it within 10 seconds the computer will turn on and POST code will indicate a proper startup, but monitors won't pick up video requiring another hard reset (windows appears to be able to record these hard resets, they show in event viewer).
Build:
OS: Win 10
Board: Gigabyte Z490 Vision D
Processor: Intel i7-10700
Card: Nvidia RTX 3080
Bios: AMI F6
I will update with drive (I know it's an SSD) and PSU when I can (let me know if anything else would be helpful)
Things I've noted:
Windows reliability history and event viewer show nothing
Memory diagnostic finds no errors
CHKDSK, SFC, and DISM find no errors
Motherboard shows no errors (error code or indicator lights)
GPU remains powered during crash
No power surge at time of crash
Stress test finds no errors
Crash happens regardless of computer activity (has happened during a game, while only using a browser, and while computer was fully idle)
USB disconnect sound always plays when it happens
Normal post code is "1 long beep, 1 short beep" while post code when it fails to connect to monitor right after crash and hard reset is only "1 short beep."
Things I've tried:
Clean PC
Reseat GPU, RAM
Check all connections for loose wires (none)
Reinstall drivers
Anyone able to suggest what could possibly be causing this? Any information will help, I can't figure out what part may even be responsible much less a fix. Thank y'all.
Computer is freezing randomly (sometimes twice in the same day, sometimes a week apart). It always happens the same way, a USB disconnect sound plays and the video freezes. Audio doesn't freeze, seems to not interrupt internet (if a livestream was playing, audio keeps going as normal, but video is frozen obviously). Motherboard shows no error codes or lights. Requires a hard reset, BUT sometimes the hard reset doesn't work. When I turn it off, I have to wait 1min before turning it back on, if I do it within 10 seconds the computer will turn on and POST code will indicate a proper startup, but monitors won't pick up video requiring another hard reset (windows appears to be able to record these hard resets, they show in event viewer).
Build:
OS: Win 10
Board: Gigabyte Z490 Vision D
Processor: Intel i7-10700
Card: Nvidia RTX 3080
Bios: AMI F6
I will update with drive (I know it's an SSD) and PSU when I can (let me know if anything else would be helpful)
Things I've noted:
Windows reliability history and event viewer show nothing
Memory diagnostic finds no errors
CHKDSK, SFC, and DISM find no errors
Motherboard shows no errors (error code or indicator lights)
GPU remains powered during crash
No power surge at time of crash
Stress test finds no errors
Crash happens regardless of computer activity (has happened during a game, while only using a browser, and while computer was fully idle)
USB disconnect sound always plays when it happens
Normal post code is "1 long beep, 1 short beep" while post code when it fails to connect to monitor right after crash and hard reset is only "1 short beep."
Things I've tried:
Clean PC
Reseat GPU, RAM
Check all connections for loose wires (none)
Reinstall drivers
Anyone able to suggest what could possibly be causing this? Any information will help, I can't figure out what part may even be responsible much less a fix. Thank y'all.
Facebook
Twitter
Instagram