Question USB Headset disconnects randomly

[Ashbringer06]

FIRST OF ALL:

I haven´t found a solution for this anywhere on the Internet, it´s not the usual case of power management, bad headset, or drivers. I´ve already checked this forum for a problem like this but non of the solutions worked for me.

EXPLANATION OF THE PROBLEM:

I have "Razer Electra V2 USB" headset and works fine, but randomly disconnects. I´m using Windows 10.

-I bought them and from time to time it just disconnects, I contacted the retailer and they gave another set, they work flawlessly in other PCs, so its not a bad headset.
-Since I bought them I changed the whole PC, I had an Intel i5 and now I have a Ryzen5, so it´s not bad compatibility with motherboard. Bios and MB drivers up to date
-Already tried unstalling reinstalling audio drivers, already tried using them with/without Razer software (Synapse), and updated the Firmware directly from their page.
-I also tried with the usual fixes, like changing power management to performance, and in device manager I disabled Windows 10 from turning it of for power saving.

When they disconnect they no longer appear on "Playback" window on "Sounds".

It´s driving me crazy, I dont know what to do.

 

[J_E_D_70]

Does it re-connect after a few seconds if you just let it sit?

My G930’s do that and I think it’s an interference thing. Since I’ve also changed PCs and still happens.

 

[Ashbringer06]

Does it re-connect after a few seconds if you just let it sit?

My G930’s do that and I think it’s an interference thing. Since I’ve also changed PCs and still happens.

They just disconnects forever, I have to extract the USB and plug it again

 

[J_E_D_70]

Have a wireless router? Might try changing the channel on it.

 

[Ashbringer06]

Have a wireless router? Might try changing the channel on it.

What do you mean? Do you mean just connecting the PC to another ethernet port? If its that i already tried .;(

 

[J_E_D_70]

Nah. Wireless routers have several channels they can run on 2-11 I think, and can be changes in the routers settings. You’d have to google the manual for your particular router.

 

[Ashbringer06]

Nah. Wireless routers have several channels they can run on 2-11 I think, and can be changes in the routers settings. You’d have to google the manual for your particular router.

Headsets are not wireless, ill give it a try anyway

 

[J_E_D_70]

Oh dang. Nevermind.