Question USB port does not recognize external HDD

[Fetito]

Hello!

One question: Why do my front USB-ports do not always recognize devices that require more power than just a pendrive. For example, an external HDD.

• all drivers are up to date
• the USB ports at the back of the tower work and accept the external HDD
• on my laptop the external HDD gets recognized
• in "Power Management" I unchecked "Allow the computer to turn off this device to save power"
• BIOS and AMD chipset drivers updated

What else can be done?

Thanks!

 

[Rokinamerica]

of the 3 USB ports on top of my pc, only one has power, the other 2 are passive

 

[hotaru.hino]

The front panel headers are likely built to only provide up to 4.5W USB typically provides. Anything beyond that is just a bonus. If the drive is purely powered by USB, you'll need one of those pig tail cables so it uses two ports.