[SOLVED] USB Ports causing static in my headset when playing any type of audio

[xzakm]

Hey, woke up this morning and went to YouTube to watch some videos but quickly realized that playing any sort of audio is now creating static within my headset (HyperX)

- I have tried blowing all the dust out of my pc
-Seems to be all my USB ports even the back ones

~ The usb+headset still sound perfectly fine on my xbox as well as my laptop
~ The USB ports still work for my mouse and keyboard, so im assuming the ports aren't fried?

Does anyone know what might be causing this static and what I can do to fix it?

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

PSU: make, model, wattage, age, condition?

Disk drive(s): make, model, capacity, how full?

And, prior to this morning, the Hyper X headsets worked with your pc - no static or other problems. Correct?

When you blew out all of the dust did you check and re-seat all connectors, cards, RAM, and jumpers?

Any audio adapters, splitters, surge protectors, or power strips?

Did anyone else in your residence plug in any additional devices of any sort and/or or make some changes to existing connection paths?

 

[xzakm]

Update your post to include full system hardware specs and OS information.

PSU: make, model, wattage, age, condition?

Disk drive(s): make, model, capacity, how full?

And, prior to this morning, the Hyper X headsets worked with your pc - no static or other problems. Correct?

When you blew out all of the dust did you check and re-seat all connectors, cards, RAM, and jumpers?

Any audio adapters, splitters, surge protectors, or power strips?

Did anyone else in your residence plug in any additional devices of any sort and/or or make some changes to existing connection paths?

My PSU: Thermaltake Smart Series 700w
Disk Drive: Samsung SSD 970 Evo Plus 1TB (331GB free of 930GB)
Prior to this morning: Yes, everything was working fine last night until I woke up this morning and powered my pc on to play a video when I noticed the static noise.
Blowing out the PC: Yes, made sure everything was still intact, I even unplugged the front case USB cable and plugged it back in(prior to me knowing even the back ports were causing the same issue)
I have a surge protector under my desk to keep all my cables in reach. As well as nobody has recently plugged any devices into my PC

The only thing that might help with this is I remember checking for updates on my Pc last night and installing the latest thing that was 'recommended' but dont remember what exactly it was... believe it might have been for windows defender?

 

[Ralston18]

Generally, I associate static with a physical connection problem of some sort....

Any devices plugged in anywhere else? Starting with the electrical circuit serving your computer?

Look in Update History. There should be some record of any updates and the results of any given update?

Also look in Reliability History: any error codes, warnings, or even informational events that started since last night?

If nothing found try running the built-in Windows troubleshooters. The troubleshooters may find and fix something.

Failing that there are still a couple of other things to try.

 

[xzakm]

Generally, I associate static with a physical connection problem of some sort....

Any devices plugged in anywhere else? Starting with the electrical circuit serving your computer?

Look in Update History. There should be some record of any updates and the results of any given update?

Also look in Reliability History: any error codes, warnings, or even informational events that started since last night?

If nothing found try running the built-in Windows troubleshooters. The troubleshooters may find and fix something.

Failing that there are still a couple of other things to try.

Devices plugged in: I only have 2 USB ports being used for mouse + keyboard, Ethernet cable, and HDMI for my monitor (+ the Power supply plug in). Not sure what electrical circuit serving consists of?
Update History:
12/15: 2021-11 Update for Windows 10 Version 21H2 for x664-based Systems (KB4023057)
12/14: 2021-12 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5008212)
Reliability History: No issues reported since 12/10 GameDVR for a recording
Troubleshooting: Did the audio troubleshoot > told me.. Turning off audio enhancements might improve sound quality. To turn them off, use the "disable all" checkbox. Which was already checked.

 

[Ralston18]

Which Hyper X headset model?

Does it have a 3.5mm (1/8 inch) plug? Or a direct wired USB connection?

And, if I follow correctly there is some sort of adapter( USB <----> plug) or an adapter of some sort that splits the audio into speaker and voice paths.

 

[xzakm]

Which Hyper X headset model?

Does it have a 3.5mm (1/8 inch) plug? Or a direct wired USB connection?

And, if I follow correctly there is some sort of adapter( USB <----> plug) or an adapter of some sort that splits the audio into speaker and voice paths.

Not sure exaclty what model the HyperX headset is as ive had it for a few years now
and Yup I have the USB port going into my xbox one controller and then plugging the hyperx into the controller for audio and voice. <<<< With that though im able to plug the usb+controler+ and headset into my laptop and the static goes away

 

[Ralston18]

And using "usb+controler+ and headset" into pc is does have static correct?

Do you have a known working USB extension cable available?

If so, then try (line diagram):

pc [USB port] <------ USB extension cable -----> "usb+controller+ and headset

The purpose being to change the fit and feel of the USB connection to the pc.

May be tighter for example.....

Feel free to edit and correct my line diagram(s) as necessary to show what connection paths work (no static) and what does not work (static occurs).

Add lines for Xbox and laptop. and be sure to indicate if there is static or not.

Some common connection that causes static and when not present then no static.

 

[xzakm]

And using "usb+controler+ and headset" into pc is does have static correct?

Do you have a known working USB extension cable available?

If so, then try (line diagram):

pc [USB port] <------ USB extension cable -----> "usb+controller+ and headset

The purpose being to change the fit and feel of the USB connection to the pc.

May be tighter for example.....

Feel free to edit and correct my line diagram(s) as necessary to show what connection paths work (no static) and what does not work (static occurs).

Add lines for Xbox and laptop. and be sure to indicate if there is static or not.

Some common connection that causes static and when not present then no static.

correct, using usb+controller +headset is whats causing the issue. (I also tried plugging my old astro a40s in and still had the same issue)(As well as switched to a different xbox controller)
USB extension tables? I do not have any available to me at the moment. If I was to purchase one do you know if I could purchase a USB hub instead of the extender?

 

[Ralston18]

Yes you could purchase a USB Hub.

For the most part I recommend a USB Hub that has its' own power source. Make such a purchase the "last resort".

That said, simply have patience. Ask around: family, friends - good chance that someone may have a USB extension cable.

Or, hopefully, just purchase a USB 3.0 (blue) extension cable. Should not cost very much at all and likely to come in handy one way or another.

 

[xzakm]

Yes you could purchase a USB Hub.

For the most part I recommend a USB Hub that has its' own power source. Make such a purchase the "last resort".

That said, simply have patience. Ask around: family, friends - good chance that someone may have a USB extension cable.

Or, hopefully, just purchase a USB 3.0 (blue) extension cable. Should not cost very much at all and likely to come in handy one way or another.

Ordered a USB Hub, showed up today and still had the same issues. Im assuming at this point it might be a problem with my motherboard?

 

[Ralston18]

Does the ordered USB Hub have its own power supply - vs getting/using USB power via the host computer?

= = = =

I am still thinking that the problem is hardware related and that the problem resides in your computer.

Good that you cleaned the computer but probably worthwhile to power down, unplug, and open the case again.

Use a bright flashlight and magnifying glass to carefully inspect all connections and cables. Look for any that are loose and do not sit fully and firmly in place.

Especially any USB or audio related cables and connections. All cards, RAM, and jumpers fully seated into place. Check around the I/O panel for signs of damage, debris, metal touching metal.

Ensure that there is no bare conductor showing anywhere. No pinched or kinked wires, no melted insulation, that all plugs are secure on their respective wire. That all sockets and ports are fixed (no movement) and clean of dust and debris.