USB Wifi Adapter Cannot Find Network

[Sfer]

Hello!

Im using the Netgear A6100 usb wifi adapter and installation went smooth and my drivers are up to date but my home network is not listed as an available connection. However, my neighbor's is.

I appreciate any help given, thank you!

 

[smorizio]

https://www.netgear.com/support/product/A6100#Software%20Version%201.0.0.32%20(Supports%20Win10)
make sure in the software both 2.4 and 5g is on on the usb wifi stick and on your router. on your router make sure it transmitting a ssid. and if it both 2.4 and 5g make sure both radios are on.

 

[Ubrales]

Are they both AC? Or "n"?

 

[Sfer]

https://www.netgear.com/support/product/A6100#Software%20Version%201.0.0.32%20(Supports%20Win10)
make sure in the software both 2.4 and 5g is on on the usb wifi stick and on your router. on your router make sure it transmitting a ssid. and if it both 2.4 and 5g make sure both radios are on.

I'm not too savvy on this.

Where would I go to make sure of these things?

 

[Sfer]

WPS connection isn't working either

I'm in my router's configuration page and I can check what is enabled on my router... how do I do that with the wifi adapter?

My router is broadcasting its ssid in both 2.5GHz and 5GHz

 

[Sfer]

So, here's my summary:

Router has 2.5 GHz and 5 GHz Wireless Modes (?)

The 2.5 Wireless Status:
Channel: Auto
Broadcast SSID: Enabled
Wireless Mode: Compatibility Mode (802.11b/g/n)
Radio: Enabled

The 5GHz Wireless Status:

Same settings as above except Wireless Mode is set to N and AC Mode(802.11n/ac)

------------------------------------

My Adapter's Wireless Mode Setting is currently set at 802.11b/g/n.

However, other choices include the following:

Auto (this was the default setting before I changed it)
802.11ac
802.11a
802.11a/n
802.11a/n/ac
802.11b
802.11b/g

 

[smorizio]

on the router make sure there a ssdi name in the field and it not blank.