USB3.0 PCIe Card not being recognized.

ajarantes

Reputable
Jan 9, 2016
6
0
4,510
Hi,

I bought this card Orico PCIe Card that has many USB3 ports: http://goo.gl/18W9wl
My mobo is a Gigabyte GA-990FXA UD3 R5 Rev 1 shown here: http://goo.gl/KjRDvz
I'm running Windows 7 Pro 64Bit with all the updates up to date.
The motherboard CD comes with the latest chipset driver (the one used by the card).

I followed all the steps but the card is not being recognized by the system.
Already tried reinstalling the driver, the chipset driver, and a few more steps suggested online,

Anyway, When I try to install the driver from the disk (not the one from windows itself, I get this error message:

24813451026_d547ec1d02_b.jpg


In Device Manager, this is the status showing:

24211535174_a0ae358b81.jpg


Any suggestions would be highly appreciated.

Thanks
A.
 

ajarantes

Reputable
Jan 9, 2016
6
0
4,510


Thanks Karsten75.
Yes I'm sure I installed it in the correct slot and that it is properly seated. I also reconnected the 20-pin connector and the 4-pin one, just to be safe...
Is there a way to confirm it is DOA?