valid reasons for toshiba hdd rma?

[bottledWater]

i have a toshiba drive (dt01aca200) that has been getting reallocated sectors almost eveyday since about a week ago. so far it is up to 352. returning the drive is out of the question since the 30 day return period already expired. my only choice now is to rma it. however, i am not sure if reallocated sectors with no visible bad blocks falls under warranty and calling their support did not help either. basically, will toshiba accept the drive in the current state?

 

[Barty1884]

A decent number of bad sectors, especially in a short period of time should certainly fall under their RMA support; unless you damaged the drive yourself.

If you didn't, then they should accept it, yes.

 

[Solandri]

If you're *just* out of the 30 day return window, I wouldn't have any moral problems with buying a second identical drive, then returning the first (bad) one using the receipt for the second (hopefully good) one. Obviously the drive is defective. Returning it through Toshiba's RMA process costs you and Toshiba more time and money than if the retail store ships it in bulk with other returned drives back to Toshiba. Either way, Toshiba gets the bad drive back, and you get a new replacement drive. So the end result is the same even if you're bending the rules.

 

[bryanl]

Phone Toshiba and try to talk with someone not named Nina Robertson.