Question Various BSODs ?

[Damian227]

Looking for some advice and I'm for once a bit lost.

To give some context, my brother started having BSOD issues 3 months ago on his PC.

Original Specs:
Ryzen 3600
Gigabyte Aorus Elite x570
Nvidia 1070
32gb Corsair Vengeance 3600mhz
Samsung Evo Pro SSD
OS - Windows 10

BSOD Codes:
APC_INDEX_MISMATCH
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
IRQL_NOT_LESS_OR_EQUAL
DPC_WATCHDOG_VIOLATION
SYSTEM_SERVICE_EXCEPTION

Steps Taken:
1. All drivers ensured to be updated.
2. Tested harddrive
3. Tested ram
4. Replaced aging GPU with a 7700XT (some artifacts had been noticed previously anyway)
5. Problems remained, so fresh install of Windows 11.

This resulted in a good 4 weeks of no problems. But then without anything new being installed in that whole time, the APC_INDEX_MISMATCH BSOD is reappearing daily again.

Any ideas?

 

[Colif]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

If BSOD survived a clean install onto 11, it could be hardware related.

Have you got the latest BIOS on the motherboard?

Anything like a USB wifi adapter attached? As it could be a piece of hardware that only has one possible driver, that could explain repeating BSOD.

What power supply do you have?

How did you test the ram?
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

 

[ubuysa]

When you reinstall Windows for troubleshooting purposes it's important to STOP once Windows, all updates, and all drivers are installed. You should thoroughly test and stress the system in that pristine state to be sure whether it's a hardware issue or not. If, like many people, you do a reinstall and then go on and reinstall all your third-party apps, services, and drivers then you run the risk of reinstalling the problem. That might well be what you've done.

In addition to the advice above, I'd like you to try starting Windows in Safe Mode. In Safe Mode a stripped-down Windows system is loaded, with only critical services and drivers loaded. Typically no third-party drivers are loaded. This does mean that you won't be able to do any useful work in Safe Mode, or play games, and many of your devices may not work properly (or at all) because their drivers have not been loaded. Your display will be low resolution for example, because you'll be using only the Windows basic display driver.

The usefulness of Safe Mode is that because it's s stripped-down system consisting only of Microsoft services and drivers it's very stable, so if you get BSODs or crashes in Safe Mode you have a hardware problem. On the other hand, if it's stable in Safe Mode then your problem is with a third-party driver or service that wasn't loaded in Safe Mode. There is another technique we can use in that case to locate the problem service or driver.

In addition I'd like you to upload some troubleshooting data that might help us tie down the cause. Can you please download and run the SysnativeBSODCollectionApp and upload the resulting zip file to a cloud service with a link to it here. The SysnativeBSODCollectionApp collects all the troubleshooting data we're likely to need. It DOES NOT collect any personally identifying data. It's used by several highly respected Windows help forums (including this one). I'm a senior BSOD analyst on the Sysnative forum where this tool came from, so I know it to be safe.

You can of course look at what's in the zip file before you upload it, most of the files are txt files. Please don't change or delete anything though. If you want a description of what each file contains you'll find that here.

 

[Damian227]

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. Open Windows File Explore
2. Navigate to C:\Windows\Minidump
3. Copy the mini-dump files out onto your Desktop
4. Do not use Winzip, use the built in facility in Windows
5. Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder
6. Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)
7. Then post a link here to the zip file, so we can take a look for you . . .

If BSOD survived a clean install onto 11, it could be hardware related.

Have you got the latest BIOS on the motherboard?

Anything like a USB wifi adapter attached? As it could be a piece of hardware that only has one possible driver, that could explain repeating BSOD.

What power supply do you have?

How did you test the ram?
Try running memtest86 on each of your ram sticks, one stick at a time, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram sticks with errors. Memtest is created as a bootable USB so that you don’t need windows to run it

1. Turns out the dumps were set up by default on Windows 11, so I've uploaded them here - Google Drive

The most recent dump won't move unfortunately. It denies my brother permission to open, copy or move. No idea why.

2. Yes BIOS was updated to latest build already.

3. Nothing but mouse, keyboard and microphone (note the microphone was tested without and still BSOD's happened)

4. PSU is Seasonic 750PX Focus Platinum

5. He ran Memtest86 last night, got the big green [PASS] with zero errors on any stick. 100% competition and pass rate.

Additional notes:
He hasn't installed anything since Windows 11 went on, besides two games, but the first crashes happened before they went in. He primarily just watches Twitch, Youtube etc

The only notable anomaly for me has been the temps on the 3600 CPU, Ram and SSD (all near each other) being considerably higher than mine, despite having identical builds
His 3600 is running at 74.8c during watching Youtube, hit 94c during memtest (78c avg). His SSD is up at 60c and his ram at 56c

Meanwhile my old 3600 would run at 40c on the same cooler, motherboard and set up. I've since upgraded to a 5800X3D putting out more heat, yet despite this my identical ram is at 42c and my identical ssd is at 44c while next to it. Not sure if this can be at all related.

 

[Colif]

your google drive link doesn't take me anywhere.

in other words, you sure that is right?

did you set it to share link with anyone with it?
If I copy link and try to open in a browser, it results in a search for Google drive

 

[Damian227]

your google drive link doesn't take me anywhere.

in other words, you sure that is right?

did you set it to share link with anyone with it?
If I copy link and try to open in a browser, it results in a search for Google drive

Fixed it mate, sorry. I put the text and url back to front in the forum feature. Need more coffee today lol

 

[Colif]

@ubuysa probably get more out of it than I will


File: 062324-9296-01.dmp (Jun 23 2024 - 10:06:44)
BugCheck: [APC_INDEX_MISMATCH (1)]
Probably caused by: ntkrnlmp.exe (Process: brave.exe)
Uptime: 0 Day(s), 22 Hour(s), 24 Min(s), and 41 Sec(s)

File: 062324-10140-01.dmp (Jun 23 2024 - 10:20:29)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
Probably caused by: ntkrnlmp.exe (Process: dwm.exe)
Uptime: 0 Day(s), 0 Hour(s), 13 Min(s), and 25 Sec(s)

File: 062224-9250-01.dmp (Jun 22 2024 - 11:41:41)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 1 Day(s), 1 Hour(s), 22 Min(s), and 34 Sec(s)

File: 062124-10875-01.dmp (Jun 21 2024 - 10:18:50)
BugCheck: [IRQL_NOT_LESS_OR_EQUAL (A)]
Probably caused by: ntkrnlmp.exe (Process: System)
Uptime: 8 Day(s), 10 Hour(s), 55 Min(s), and 13 Sec(s)

File: 061224-9000-01.dmp (Jun 12 2024 - 20:34:56)
BugCheck: [KERNEL_SECURITY_CHECK_FAILURE (139)]
Probably caused by: ntkrnlmp.exe (Process: Discord.exe)
Uptime: 0 Day(s), 0 Hour(s), 36 Min(s), and 24 Sec(s)

Using 2 sets of 16gb ram sets could be part of it

8192MB	2666MHz	Unknown	CMW16GX4M2Z3600C18
8192MB	2666MHz	Unknown	CMW16GX4M2Z3600C18
8192MB	2666MHz	Unknown	CMW16GX4M2Z3600C18
8192MB	2666MHz	Unknown	CMW16GX4M2Z3600C18

CMW16GX4M2Z3600C18 - the 16 after CMW is the size of the set. its 2 x 8gb
Ryzen CPU aren't good at using missmatched sets. They might all be the same speed and specs, but they not all tested to work together. Sticks in sets only tested to work with the other sticks in the set, more you add... more chance of errors.

How long he used both sets together? Could try using just 1 set.
if he used them on last 2 installs it might explain why error followed onto 11.

report

another thought, update lan drivers. I have a Aorus ELite Wifi X570 so I know it uses Intel LAN drivers
get them to run this:
https://www.intel.com/content/www/us/en/support/intel-driver-support-assistant.html
if it doesn't offer any, there are newer here - https://www.gigabyte.com/Motherboard/X570-AORUS-ELITE-rev-10/support#support-dl-driver-lan

one BSOD mentioned DWM.exe so I would suggest updating AMD GPU drivers as well. Adrenaline will have a newer version by now.
I was looking at report and comparing to below quote and wondered why you have AMD GPU drivers installed, edited entire post thinking they were in wrong place until I saw you mention the 7700 above.

but with the ram being possible cause, it could be the drivers are fine.

Original Specs:
Ryzen 3600
Gigabyte Aorus Elite x570
Nvidia 1070
32gb Corsair Vengeance 3600mhz
Samsung Evo Pro SSD
OS - Windows 10

with a Seasonic PSU. The only difference between that PC and how mine started was the 1070 (I had a 2070 Super) and My Evo isn't a pro model.
Slightly different model MB, I wanted wifi for some reason.
Oh and my 32gb is one set.

 

[Diagno14]

Looking for some advice and I'm for once a bit lost.

To give some context, my brother started having BSOD issues 3 months ago on his PC.

Original Specs:
Ryzen 3600
Gigabyte Aorus Elite x570
Nvidia 1070
32gb Corsair Vengeance 3600mhz
Samsung Evo Pro SSD
OS - Windows 10

Codes:
APC_INDEX_MISMATCH
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
IRQL_NOT_LESS_OR_EQUAL
DPC_WATCHDOG_VIOLATION
SYSTEM_SERVICE_EXCEPTION

Steps Taken:
1. All drivers ensured to be updated.
2. Tested harddrive
3. Tested ram
4. Replaced aging GPU with a 7700XT (some artifacts had been noticed previously anyway)
5. Problems remained, so fresh install of Windows 11.

This resulted in a good 4 weeks of no problems. But then without anything new being installed in that whole time, the code APC_INDEX_MISMATCH is reappearing daily again.

Any ideas?

Good Morning For everyone.
According to the basis of problems described in your computer. And These Error Codes.. The Diagnostic Result Gives The Causes Of The Error Codes According To This List.
1)APC_INDEX_MISMATCH
2)IRQL_GT_ZERO_AT_SYSTEM_SERVICE
3)RQL_NOT_LESS_OR_EQUAL
4)DPC_WATCHDOG_VIOLATION
The Cause of these Four codes must be... The Non-Compatibility of the Drivers with one or the Hardware... We will Specify our Point of Target Cause
.................................................. ................

5)SYSTEM_SERVICE_EXCEPTION
Probably due to Malware activity
.................................................. .................
our Target point of cause. It is preferable when you have an AMD CPU... to install an AMD GPU. in this case . you would have stable and efficient communication between the AMD GPU and AMD CPU
.................................................. ...............
You have three problems to solve my friends..
1) Driver Non-Compatibility
2) Stable and efficient communication between the AMD GPU and AMD CPU
3) cause of Malware activity
.................................................. .......................................
We have checked the list of your hardware... Normally all the electro parts are applicable..
/) Except the GPU and we have found the applicable series for you... and which is used to remove non-compatibility error codes..
AMD RX 580 ... 3.6/5 Performance rating
AMD R 5700-XT ... 4.8/5 Performance rating
.................................................. .......................................
/)ONE of these error codes. maybe the non-Compatibility of SSD Firmware... I advise you
WD Black SN850X M.2 1TB ... 4.8/5 in Performance rating
.................................................. .......................
If You Have Formatted the Hard Drive. and the Malware error code does not appear... So the rest is GPU compatibility. Maybe also and in addition SSD compatibility..
.................................................. .................
The Steps to Follow After GPU Mounting...And with the Current SSD in Your PC
1/ connect your hard disk as a secondary disk... With the Sata power supply. and the Satta Datta..
2/ Start your Windows... and the SSD will be displayed.. not as Disk C.. So the hard disk is secondary
3/ Click Mouse Right Button.. And format the disk in NTFS. And the second time in Fat 32.
4/The installation of the Windows System Opperation... and this is necessary to avoid any doubts of non-compatibility Hardwre Drivers... it is advisable to install an OS which was two years old on the market before the manufacture of your processor.
5/ Activate Your Windows Before Installing Defender Software... I Recommend Avira. PandaCloud..
6/ Never install Updates Unless You Have an Activation Code on the Sticker
6.8/ DriverpackSolutions.. For Automatic installation of Drivers.
8.10/ For Good Visual Performance.
... Connect to your Microsoft or Outlook or Msn Account.
...
8.12/write in Google Search.. Visual Studio Old Version. And download the 2017 version. This version is Free.. And it is to avoid problems After the expiration of the Trail Version Period..
...
You will find the Firmware Program.. Direct X and Open Gl.. Driverpack procedure.. Don't hesitate to install them..
...
Greeting

 

[Diagno14]

Looking for some advice and I'm for once a bit lost.

To give some context, my brother started having BSOD issues 3 months ago on his PC.

Original Specs:
Ryzen 3600
Gigabyte Aorus Elite x570
Nvidia 1070
32gb Corsair Vengeance 3600mhz
Samsung Evo Pro SSD
OS - Windows 10

Codes:
APC_INDEX_MISMATCH
IRQL_GT_ZERO_AT_SYSTEM_SERVICE
IRQL_NOT_LESS_OR_EQUAL
DPC_WATCHDOG_VIOLATION
SYSTEM_SERVICE_EXCEPTION

Steps Taken:
1. All drivers ensured to be updated.
2. Tested harddrive
3. Tested ram
4. Replaced aging GPU with a 7700XT (some artifacts had been noticed previously anyway)
5. Problems remained, so fresh install of Windows 11.

This resulted in a good 4 weeks of no problems. But then without anything new being installed in that whole time, the code APC_INDEX_MISMATCH is reappearing daily again.

Any ideas?

I add.. if you only have this Error code. APC_INDEX_MISMATCH
1) simply turn off your gaming PC.
2)and Place your New GPU Recommend. in my previous Text.
3) your windows can install the necessary drivers for this GPU version.. otherwise you could find the drivers on the Web.
4) follow the steps of the drivers pack Solution to benefit from.. (Visual Studio = Microsoft visual C++) Direct X Firmwre. and The Open GL... It is to benefit from a better visual service on your screen.
Have Nice Day

 

[Colif]

I add.. if you only have this Error code. APC_INDEX_MISMATCH
1) simply turn off your gaming PC.
2)and Place your New GPU Recommend. in my previous Text.
3) your windows can install the necessary drivers for this GPU version.. otherwise you could find the drivers on the Web.
4) follow the steps of the drivers pack Solution to benefit from.. (Visual Studio = Microsoft visual C++) Direct X Firmwre. and The Open GL... It is to benefit from a better visual service on your screen.
Have Nice Day

they already have a 7700XT installed.

So if the advice is, if you have an AMD CPU, to use an AMD GPU... What do you do for Nvidia GPU? They don't make CPU...

until they test the PC with just 1 set of ram in it, all the BSOD are questionable as RAM can make any drivers look bad.

 

[Diagno14]

they already have a 7700XT installed.

So if the advice is, if you have an AMD CPU, to use an AMD GPU... What do you do for Nvidia GPU? They don't make CPU...

until they test the PC with just 1 set of ram in it, all the BSOD are questionable as RAM can make any drivers look bad.

When you talk about Hardware in General. You are talking about HDD and interface. SSD and interface (read and wright speed). and Ram AND interface and (mhz frequency). And Proccessor and Socket and (Ghz frequency)... it does not require a level of experience to assemble these Computer Pieces..
1) Except that the RAM is Preferable To Apply to the search engine the Mhz reference.
2) The Holder of this problem has not moved away from the reference to the frequency 3200mhz. he has a Corsair 3600mhz.
.....3) regarding the Ram error codes ..1.. either a Sonor Beep code ..2..Or a Non Start of the System.with any Color on Screen .
3) When it comes to Card Graphics...
it's an Audio visual domain... the probabilities:
1 the problem must be Either the non-compatibility of the GPU..
2 OR NON-HDMI COMPABILITY
3Either the non Support of the SCREEN ...
I avoided probability 2 and probability 3 because the Holder played for three months without facing a problem

 

[ubuysa]

I am in agreement with @Colif above that the best place to start is by testing RAM, ideally by removing one of your 4 sticks at a time. Check with the motherboard manual that the remaining sticks are in the correct slots for just three sticks. You can also test one RAM stick at a time, but again check with the manual to be sure its in the right slot.

I'm looking at RAM first because three of your dumps happened because a LIST entry (a data structure in memory) was corrupted. This can be caused by a rogue driver trampling over the data structure and then ending, so that the corruption isn't detected until a later driver accesses the same data structure and falls over the corruption. Two of your dumps also show 0xC0000409 exceptions, this is a stack buffer overrun also potentially caused by a rogue driver. However, there are no third-party drivers referenced in the lead-up to these bugchecks, that's a good indication of a probable hardware cause and RAM is always the most likely.

Let us know whether removing RAM stabilises the system or whether it still BSODs with each RAM stick out.

 

[Damian227]

I am in agreement with @Colif above that the best place to start is by testing RAM, ideally by removing one of your 4 sticks at a time. Check with the motherboard manual that the remaining sticks are in the correct slots for just three sticks. You can also test one RAM stick at a time, but again check with the manual to be sure its in the right slot.

I'm looking at RAM first because three of your dumps happened because a LIST entry (a data structure in memory) was corrupted. This can be caused by a rogue driver trampling over the data structure and then ending, so that the corruption isn't detected until a later driver accesses the same data structure and falls over the corruption. Two of your dumps also show 0xC0000409 exceptions, this is a stack buffer overrun also potentially caused by a rogue driver. However, there are no third-party drivers referenced in the lead-up to these bugchecks, that's a good indication of a probable hardware cause and RAM is always the most likely.

Let us know whether removing RAM stabilises the system or whether it still BSODs with each RAM stick out.

Yeah after the old GPU with the artifacts was removed, ram was my next suspect too, but when it passed a test I left it. But it's the only one making any sense.

We've updated the LAN driver as recommended. Every other driver/bios is already done.

Here is the requested SysnativeFile for you incase there is any additional information in there. We'll begin the 3 sticks test in the meantime

 

[Colif]

memtest just checks the stick health, it can't really tell if there is a tiny timing difference between sticks that could cause the errors. Its not designed to look for it.

if he/you wanted more than 16gb of ram, you should have bought one set. Less chance of errors. Even running 3 sticks that aren't from same set can cause errors.

 

[Damian227]

memtest just checks the stick health, it can't really tell if there is a tiny timing difference between sticks that could cause the errors. Its not designed to look for it.

if he/you wanted more than 16gb of ram, you should have bought one set. Less chance of errors. Even running 3 sticks that aren't from same set can cause errors.

Yeah it's what I'm leaning too. While we wait on @ubuysa to flex his knowledge on the Sysnative stuff, my brother had another BSOD today, this time it showed the failed process too: ntoskrnl.exe

So everything says driver or ram, but with next to nothing even installed since the fresh install of windows, it's really screaming a sketchy ram stick is failing after years of the 4 behaving.

 

[ubuysa]

I would persevere with the RAM removal. Was the RAM purchased as a kit? The part numbers are identical so it looks as though it may have been.

The dumps could certainly all be bad RAM caused, but equally they could be a rogue driver. However, I can see a fair number of app errors in your Application log that have memory related exception codes and in your System log there are several system restarts that are not associated with a BSOD. Both of those are indicative of potentially bad RAM. You definitely need to be certain your RAM is good before doing anything else.

 

[Colif]

I would persevere with the RAM removal. Was the RAM purchased as a kit? The part numbers are identical so it looks as though it may have been.

Its 2 sets, that is what I have been trying to say.
CMW16GX4M2Z3600C18 = 2x8gb sticks
https://www.corsair.com/ww/en/p/mem...d-ryzen-memory-kit-a-black-cmw16gx4m2z3600c18
I have that ram myself.

If it were one set of 32gb it would be CMW32GX4... its how Corsair ram works.

Try using two sticks.

One problem will be finding two sticks that match, since you have 4 to pick from. I don't know if Corsair sticks show anything on case to identify which set they are in. You might need to try a few times.

CPU-Z might show it. I can't tell as for some reason it can't see my ram sticks. One tab knows I have DDR4, other thinks its DDR2? I am not sure I want to know

 

[ubuysa]

The dumps contain just about all the RAM data that there is (in the Memory Device (Type17) records. These sticks look identical in all respects. though I accept they must be two kits. I do note from this that they are clocked at 2666MHz, despite being 3600MHz capable - and I do know that AMD CPUs like fast RAM.

[Memory Device (Type 17) - Length 92 - Handle 0013h]
  Memory Error Info Handle      0012h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 0
  Bank Locator                  P0 CHANNEL A
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                       
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 0016h]
  Memory Error Info Handle      0015h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 1
  Bank Locator                  P0 CHANNEL A
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                       
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 0019h]
  Memory Error Info Handle      0018h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 0
  Bank Locator                  P0 CHANNEL B
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                       
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 001ch]
  Memory Error Info Handle      001bh
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 1
  Bank Locator                  P0 CHANNEL B
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                       
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

Swapping RAM out is a very important test given what we're seeing in the dumps.

 

[Damian227]

The dumps contain just about all the RAM data that there is (in the Memory Device (Type17) records. These sticks look identical in all respects. though I accept they must be two kits. I do note from this that they are clocked at 2666MHz, despite being 3600MHz capable - and I do know that AMD CPUs like fast RAM.

[Memory Device (Type 17) - Length 92 - Handle 0013h]
  Memory Error Info Handle      0012h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 0
  Bank Locator                  P0 CHANNEL A
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                      
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 0016h]
  Memory Error Info Handle      0015h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 1
  Bank Locator                  P0 CHANNEL A
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                      
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 0019h]
  Memory Error Info Handle      0018h
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 0
  Bank Locator                  P0 CHANNEL B
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                      
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

[Memory Device (Type 17) - Length 92 - Handle 001ch]
  Memory Error Info Handle      001bh
  Total Width                   64 bits
  Data Width                    64 bits
  Size                          8192MB
  Form Factor                   09h - DIMM
  Device Set                    [None]
  Device Locator                DIMM 1
  Bank Locator                  P0 CHANNEL B
  Memory Type                   1ah - DDR4
  Type Detail                   4080h - Synchronous Unbuffered (Unregistered)
  Speed                         2666MHz
  Manufacturer                  Unknown
  Serial Number                      
  Asset Tag Number              [String Not Specified]
  Part Number                   CMW16GX4M2Z3600C18
  Attributes                    1
  Extended Size                 0
  Configured Memory Speed       2666
  Minimum Voltage               1200
  Maximum Voltage               1200
  Configured Voltage            1200
  Memory Technology             3
  Memory Operating Mode Capability     8
  Firmware Version              6
  Module Manufacturer Id        40450
  Module Product Id             0
  Memory Subsystem Controller Manufacturer Id  0
  Memory Subsystem Controller Product Id       0
  Non-Volatile Size             0
  Volatile Size                 0
  Cache Size                    0
  Logical Size                  0
  Extended Speed                0
  Extended Configured Memory Speed     0

Swapping RAM out is a very important test given what we're seeing in the dumps.

Yeah, the Ryzen 3000 series are notoriously for resetting the XMP speed, I remember the same issue myself with bios resetting every few months, 5000 series handles it with ease.

Since removing my brothers 1st and 3rd stick, so far zero issues. Though some crashes can be far between so we're continuing to monitor it.

 

[Colif]

My 1st & 3rd sticks are these
https://www.corsair.com/us/en/p/pc-...o-light-enhancement-kit-aca-a-black-cmwlekit2
less errors caused by them and filled my 4 slots up with identical ram. Although windows seems to think one them is 4gb. could be it has 4gb ram on it to store rgb.. maybe.