I recently went back to Verizon as my cellphone carrier, after many years away from them, due to reasons I am sure I don't have to explain. While at the store I bought the Jetpack 4G LTE because I am tired of my internet satellite provider. I still have time to return the Jetpack.
My internet provider is Wildblue, part of Excede, purchased by ViaSat in California. You pay for a specific amount of GB, but can only use 80% or they slow your speed. My speed, in the woods, is usually about 2mbps and when they slow it, I can't even load my email page in three minutes. When it rains I lose service. Their customer service is horrible, and I won't go into that nightmare with the dish not being aligned correctly, and the technical support visit where the guy tried to get $80 out of me before leaving, after being without service for 10 days. Sorry, I digress, but stay away from that company.
I found out I can't use my home security camera because the Jetpack doesn't have a static IP, and they want $500 for that...are there any other problems with this device ? Verizon has a history of overcharging. If they aren't accurately keeping track of data usage, or the machine eats up data, then I want to take it back.
Any input is very welcome.
Melissa
My internet provider is Wildblue, part of Excede, purchased by ViaSat in California. You pay for a specific amount of GB, but can only use 80% or they slow your speed. My speed, in the woods, is usually about 2mbps and when they slow it, I can't even load my email page in three minutes. When it rains I lose service. Their customer service is horrible, and I won't go into that nightmare with the dish not being aligned correctly, and the technical support visit where the guy tried to get $80 out of me before leaving, after being without service for 10 days. Sorry, I digress, but stay away from that company.
I found out I can't use my home security camera because the Jetpack doesn't have a static IP, and they want $500 for that...are there any other problems with this device ? Verizon has a history of overcharging. If they aren't accurately keeping track of data usage, or the machine eats up data, then I want to take it back.
Any input is very welcome.
Melissa