osgoodschlotter :
The N7 is crap anyway, the touchscreen issues are atrocious. No doubt this is the "systems issue" Verizon is referring to. They know the N7 is a lemon, and want Google/ASUS to get their $hit together!!
The touch screen is only one of many common issues on the N7v2... many people have issues with the GPS, WiFi, Bluetooth, some of the other sensors, the camera having a 'tint', frequent freezes and restarts, etc.
I have purchased and return three N7v2 during the first two months of its availability and have experienced nearly all of those issues on all three of them at least to some extent. I had high expectations (the specs certainly look great on paper) but after seeing how Google and Asus do not appear to be addressing the issues and people are still complaining about a mix of those issues still being present on devices manufactured in Septermber, I would have to put it on my do-not-buy list.
Google's N5 forum appears to have quite a few unhappy campers too, which may indicate that many of the N7's woes may be caused by software bugs in 4.3 that carried over to 4.4 on the N5.