[SOLVED] Very new user having very big problems recently and needs help with CRITICAL_PROCESS_DIED BSOD ?

[nanashi7741]

I made an account just for this... ok. So, about 6 months ago, I built my pc, and since I was new, I made a lot of mistakes and my pc crashed a lot+I bought a used gpu, so it was fairly unstable. Through these 6 months, I learned how to monitor and stabilize temperatures, over/underclock, BIOS stuff, etc. My gpu still occasionally crashed and overheated, but nothing out of the ordinary.

Recently, I forgot the reason why, I tried to do a clean boot, but like an idiot, I unchecked the box so that microsoft services were not hidden. When I restarted, I couldn't enter my pin and couldn't log in (said, a problem has occurred and PIN cannot be used or something and said something about downloading it from store, then it couldn't and I got stuck), and then shortly afterwards, my monitor cable died. I ended up taking a couple days figuring out what the problem was (long story, basically displayport cable died and white mb led light, spent long time finding out whether my gpu was broken or mb slot or monitor or cable), so once I could boot up my pc again, it began CRITICAL_PROCESS_DIED blue screen after the BIOS screen, which ends up going to automatic repair screen (first time was long, after that it was very short) and then the recovery place thingy where you can do stuff to repair (don't know what you call it).
Here are the problems/things I've tried/noticed:

-When I tried the "Reset this PC", it says there was a problem and that it could not change anything after I choose whether I want to delete all files or keep them (so when it goes to choosing whether cloud or local, the error message immediately shows up and I can't do anything)
-I can't do restore point anymore. I used it when I was figuring out my pin problem, but now it says I can't use my drive; can't get past the drive selection screen (this doesn't matter though, you'll see later).
-safe mode does not work(F4-F6). I'm not sure if turning off antivirus changed anything, I'm fairly sure it didn't (F9).

-CMD: sfc /scannow. Every time I've used this, it says it found corrupted files and fixed them. Then I reset and if I do it again, says the same thing. Tried dism /online /cleanup-image /restore-health, but dism says there is not "cleanup-image" command for /online. I can't find it. I have done rstrui.exe /offline:C:￥windows=active, which allows me to use restore point, but after it finishes it says an unspecified error has occurred and nothing could be changed.

-In BIOS, the only boot device is "Windows Boot Manager:" followed by my ssd. It used to have 2; that one and just the name of my ssd. I'm fairly sure the Boot Manager was first to begin with, but maybe this is related to the problem at hand, as when I entered BIOS before the criticalprocessdied, I was fairly sure there was 2.
-I got desperate and tried a lot of hardware changes. Changed processor for a spare one I had around and changed ssd slots. changed gpu ports, my old gpu, and memory ports. did not change memory or ssd, as I don't have any extra (memory I do, but I don't feel like it and I'm fairly sure it's unrelated). SSD made display just black, so I changed it back. Also tried resetting BIOS with the battery.

Specs:
Ryzen 5 5600X (both)
GTX 1080ti FTW3; GTX 10603GB MSI
Corsair Vengeance 16x2GB (non RGB)
Samsung EVO PLUS 970 500GB
ROG STRIX B550-A Gaming
EVGA SUPERNOVA 1000G+

A lot of it is straight-up my fault for not knowing what I'm doing and being an amateur who doesn't know what he's doing. Sorry if some of it doesn't make sense, I had to translate them back into English (and on that note, sorry for any weird English and it being hard to read, not fully native). It's been a long few days, and I might be missing a few (a lot of) details. Is this a mix of hardware and software (aka the microsoft processes I turned off) issues and I just messed up big time? If anyone knows what to do, that would be so greatly appreciated. Thank you for reading this far.

 

[Lutfij]

Welcome to the forums, newcomer!

GTX 1080ti FTW3; GTX 10603GB MSI
They both used? How can you verify that the GPU's in that lineup weren't used for mining?

Might want to see if you can manually reinstall your chipset drivers for your motherboard. I'd also check and see if your motherboard is pending any BIOS updates.

Reading through, why didn't you just reinstall the OS on the drive, after recreating your bootable USB installer using Windows Media Creation Tools?

 

[johnbl]

start cmd.exe as an admin then run
dism.exe /online /cleanup-image /restorehealth

rather than
dism /online /cleanup-image /restore-health

(your version has a typo)

 

[nanashi7741]

GTX 1080ti FTW3; GTX 10603GB MSI
They both used? How can you verify that the GPU's in that lineup weren't used for mining?

Regarding this, I can only verify that the 1060 is not because that came from a friend who I'm fairly sure doesn't, but I'm not sure about the 1080ti. I hope it isn't.

Reading through, why didn't you just reinstall the OS on the drive, after recreating your bootable USB installer using Windows Media Creation Tools?

I'm not sure how to do it, since I think I only got the option once in the Automatic repair screen and it hasn't appeared since, not sure how to do it or why it appeared/doesn't appear. How would I go about doing that? That might be my only option and I've been trying to figure that out.

 

[nanashi7741]

start cmd.exe as an admin then run
dism.exe /online /cleanup-image /restorehealth

rather than
dism /online /cleanup-image /restore-health

(your version has a typo)

sorry for late response, I messed up when typing in here, but I typed the right one in the cmd prompt. It doesn't give me an error for the restore-health part, just the cleanup-image. Says that the cleanup-image option is unknown and the check dism commands, which I did, and there is no option under online that has anything to do with the command I am trying to do.

 

[johnbl]

sorry for late response, I messed up when typing in here, but I typed the right one in the cmd prompt. It doesn't give me an error for the restore-health part, just the cleanup-image. Says that the cleanup-image option is unknown and the check dism commands, which I did, and there is no option under online that has anything to do with the command I am trying to do.

start cmd.exe as an admin
then check to see where your copy of dism.exe is being loaded from
I would just go to its location.
cd c:\windows\system32
and do a
dir dism.exe
Note: I have seen some old versions of malware replace the dism.exe but it was associated with bootleg copies of windows with hacked activation. it was used to prevent the hack from being discovered. (have not see it in almost 5 years)

maybe do a
dism.exe /?
and look at the second line for the version number.
here is what my version shows:

C:\Users\Cloud>dism /?

Deployment Image Servicing and Management tool
Version: 10.0.25330.1000

it matches the my window build number
ie run winver.exe to see the build number

 

[nanashi7741]

I can't enter windows because it crashes every time, so I can't do anything that requires booting into windows. It crashes when loading the OS.
nvm i figured it out myself thanks!



jk, I won't do that lol
Anyhow, I ended up using my external drive to install windows again. (That was a whole mess because my external hdd was really messed up for no reason, 99% of drive became unallocated and all of data was corrupted, so had to do a LOT to prepare it for bootable, unnecessary details)
Here's what I did:

1. formatted external drive (you can use any usb flash drive) into FAT32/exFAT, 4096KB, then download windows iso (tip: I've heard that people have had mixed experiences with exFAT, mine worked, but if your only drive only has exFAT and it doesn't, I'm not sure if NTFS works or not but it should. If not, have to buy another usb drive that has FAT32.)
2. extract files in iso using something like 7zip or winzip and put them directly into the drive
3. boot the computer into bios, go to boot, boot into the drive, and windows reinstall should start itself

beware as this does not save your windows settings, and it puts all your old files into a folder called Windows.old in your C: (boot drive). Don't know how I will use them because the applications don't load, but the files ARE there. Will figure it out as I configure everything, hopefully nothing funny happens again.

Thank you very much Lutfij, I think I would have not have gotten desperate enough to reinstall windows or look into it... Not super good at stuff like this as you can see, but hopefully I can figure things out from here.