Hello all,
First of all, I'd like to apologize if this is in the wrong section, but I've seen some similar threads being posted in the components section. If this is not the right place, I'll be happy to move it.
I have been having issues in my system for a while now and I cannot seem to find a congruent fix. I'd like to exhaust all the possibilties before sending it to the shop and before starting to replace components, so I figured I'd post here and get some feedback from more experienced people.
Anyways, it all started about a month or two ago when I was trying to encode a video in Adobe Premiere CC. As soon as I hit the export button, I would get a bluescreen and the computer would restart. I went through the dump files and it all pointed to the nvidia driver. After reading around, I read about similar issues in several forums, and most suggestions included switching the graphics card to a different slot in the mother board. I currently have 2 GeForce GTX 580 in my system, with an SLi bridge. Anyways, I tried switching the cards and then I was able to encode the files and the blue screens were gone. This was a temporary fix to my problem.
Recently, as of two days ago, my computer randomly shut off(as if I had unplugged the power cord from the electricity) while I was editing some photographs in Adobe Lightroom CC. Upon trying to restart the computer, it would do exactly the same just after the Windows boot screen, right before the Login screen. It kept doing this over and over again. After doing some more research about this, I encountered several people with the same issue, and several said that it had something to do with the drivers. I then booted into safe mode and uninstalled the Nvidia drivers, and was able to boot my machine again. In safe mode, I tried downgrading drivers all the way to the Beta drivers on the Nvidia site, but they all kept doing the same thing.
After trying all the drivers, I decided to perform a clean install on my C:/ drive. I reformatted my computer and started from fresh. It all seemed to be up and running. I can keep the computer on for several hours without it crashing abruptly, with the proper Nvidia drivers running. However, whenever I want to open a JPEG or any type of image file to view in the Windows Image Viewer, the computer shuts off. Same issue as before, as if I was unplugging the power cord.
I've been reading around and it seems like it might be my power supply. I find this kind of weird though because, if it were the power supply, it would mean that it is not providing enough power as the graphics cards are drawing, right? However, I am able to watch videos on YouTube, with the audio and everything working perfectly fine(The audio is coming from the soundcard, as opposed to the Nvidia HDMI audio output). To my guess, this would draw more power from the graphics cards than opening a single 300kb JPEG file, correct?
I also suspected this to be an overheating issue or a wire being faulty, so I disassembled the entire system and dusted it out. I re assembled the system back together and then performed several stress tests on the CPU and the GPU through prime95 and 3DMark, and the temperatures seemed just fine all the time. The system lasted about 2 hours on prime95 before it shut off again. The temperatures were between 60C~65C under full load. I also ran several 3DMark benchmarks, and the GPU temperatures did not go over 75C, which from what I've read on several forums, is normal under full load. So with all that in mind, I still suspect I have a faulty PSU and would hope it was, as Corsair provides a 7 year warranty on them, unless it's been misused by me, which I doubt.
With that said, have any of you guys ever experienced anything similar to this? If so, how did you guys fix it?
Also, what suggestions do you guys have about my issue and howabouts would I go on further to troubleshoot this? I'd send it in to the shop but I wanna leave that as a last resource. I've had this system for about 4.5 years, and I personally think it should last longer, as it was a huge dent on my wallet when I first built it. Serves that I learn more about systems too!
About my system and what I've tried so far:
-CPU: Intel Core i7 980x @4.2ghz. (Already tried resetting it to the default 3.3Ghz clock speed, cooled by the Corsair H100 Hydro cooler)
-GPU: Dual GeForce GTX 580 - EVGA, superclocked. (Already tried switching MoBo slots, as well as only 1 card at a time)
-RAM: Dominator GT, 24GB total.
-MoBo: Asus Rampage 3 Extreme. (Already tried reverting to default settings from OC, as well as updating the BIOS)
-PSU: Corsair AX1200 Gold (1200 watts should be more than enough to feed all my components)
-Asus Xonar DX Soundcard.
-HDD: 1) 128GB Corsair SSD (Used for Operating system (Windows 7), as well as program install file directory.
2) WD 1TB: Used for storage and project files(I use this machine mostly for Video Editing and Photography, as well as VFX so this is where all the file structures go)
If you guys need any more information about my system, please let me know and I'll provide as much as possible.
In advance, I appreciate all the help and suggestions you guys can provide. Thank you all for your help and time!
Best Regards,
Daniel G
First of all, I'd like to apologize if this is in the wrong section, but I've seen some similar threads being posted in the components section. If this is not the right place, I'll be happy to move it.
I have been having issues in my system for a while now and I cannot seem to find a congruent fix. I'd like to exhaust all the possibilties before sending it to the shop and before starting to replace components, so I figured I'd post here and get some feedback from more experienced people.
Anyways, it all started about a month or two ago when I was trying to encode a video in Adobe Premiere CC. As soon as I hit the export button, I would get a bluescreen and the computer would restart. I went through the dump files and it all pointed to the nvidia driver. After reading around, I read about similar issues in several forums, and most suggestions included switching the graphics card to a different slot in the mother board. I currently have 2 GeForce GTX 580 in my system, with an SLi bridge. Anyways, I tried switching the cards and then I was able to encode the files and the blue screens were gone. This was a temporary fix to my problem.
Recently, as of two days ago, my computer randomly shut off(as if I had unplugged the power cord from the electricity) while I was editing some photographs in Adobe Lightroom CC. Upon trying to restart the computer, it would do exactly the same just after the Windows boot screen, right before the Login screen. It kept doing this over and over again. After doing some more research about this, I encountered several people with the same issue, and several said that it had something to do with the drivers. I then booted into safe mode and uninstalled the Nvidia drivers, and was able to boot my machine again. In safe mode, I tried downgrading drivers all the way to the Beta drivers on the Nvidia site, but they all kept doing the same thing.
After trying all the drivers, I decided to perform a clean install on my C:/ drive. I reformatted my computer and started from fresh. It all seemed to be up and running. I can keep the computer on for several hours without it crashing abruptly, with the proper Nvidia drivers running. However, whenever I want to open a JPEG or any type of image file to view in the Windows Image Viewer, the computer shuts off. Same issue as before, as if I was unplugging the power cord.
I've been reading around and it seems like it might be my power supply. I find this kind of weird though because, if it were the power supply, it would mean that it is not providing enough power as the graphics cards are drawing, right? However, I am able to watch videos on YouTube, with the audio and everything working perfectly fine(The audio is coming from the soundcard, as opposed to the Nvidia HDMI audio output). To my guess, this would draw more power from the graphics cards than opening a single 300kb JPEG file, correct?
I also suspected this to be an overheating issue or a wire being faulty, so I disassembled the entire system and dusted it out. I re assembled the system back together and then performed several stress tests on the CPU and the GPU through prime95 and 3DMark, and the temperatures seemed just fine all the time. The system lasted about 2 hours on prime95 before it shut off again. The temperatures were between 60C~65C under full load. I also ran several 3DMark benchmarks, and the GPU temperatures did not go over 75C, which from what I've read on several forums, is normal under full load. So with all that in mind, I still suspect I have a faulty PSU and would hope it was, as Corsair provides a 7 year warranty on them, unless it's been misused by me, which I doubt.
With that said, have any of you guys ever experienced anything similar to this? If so, how did you guys fix it?
Also, what suggestions do you guys have about my issue and howabouts would I go on further to troubleshoot this? I'd send it in to the shop but I wanna leave that as a last resource. I've had this system for about 4.5 years, and I personally think it should last longer, as it was a huge dent on my wallet when I first built it. Serves that I learn more about systems too!
About my system and what I've tried so far:
-CPU: Intel Core i7 980x @4.2ghz. (Already tried resetting it to the default 3.3Ghz clock speed, cooled by the Corsair H100 Hydro cooler)
-GPU: Dual GeForce GTX 580 - EVGA, superclocked. (Already tried switching MoBo slots, as well as only 1 card at a time)
-RAM: Dominator GT, 24GB total.
-MoBo: Asus Rampage 3 Extreme. (Already tried reverting to default settings from OC, as well as updating the BIOS)
-PSU: Corsair AX1200 Gold (1200 watts should be more than enough to feed all my components)
-Asus Xonar DX Soundcard.
-HDD: 1) 128GB Corsair SSD (Used for Operating system (Windows 7), as well as program install file directory.
2) WD 1TB: Used for storage and project files(I use this machine mostly for Video Editing and Photography, as well as VFX so this is where all the file structures go)
If you guys need any more information about my system, please let me know and I'll provide as much as possible.
In advance, I appreciate all the help and suggestions you guys can provide. Thank you all for your help and time!
Best Regards,
Daniel G
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