Video and audio problems, crackling sound.

leandronb

Honorable
Mar 6, 2013
95
0
10,640
Hi guys. I am using windows 10 since launch, updated manually a month ago with media creation tool and everything was running fine. So this week i decided to reinstall dota 2, i noticed that the audio was glitched when playing the game and after i exit from it, but it happened randomly.
Then i reinstalled nvidia drivers and updated msi afterburner, played yesterday and today and everything was fine in game, but i noticed that after a moment when i was watching a youtube video, that the audio started to have the same problem, is a crackling noise, even when i click the volume button in windows 10 it makes a distorted sound, so is not tied to any program the problem, it goes system wide.
after this i rebooted the pc and there is no video anymore so i turned off and on again and it worked fine, but this happed twice this week and always after i played dota 2.
Maybe is the temperature that the gpu or any other component reach during the game, gpu reached max 84c. after some of this problem i decided to run the gpu fan at max, and even with lower temperature the problem happened again.
So what could be the problem? Dota 2, drivers, windows 10, or something else? My config is a 3570k, 660ti, 8gb ddr3, asus p8h77i. Thanks in advance.
 
Hi,

Just want to ask, do you use HDMI connection with your PC that's hooked up into your graphics card? Do try a clean install of the graphics card driver because it can be a driver related concern.
- Go to Device Manager and uninstall NVIDIA graphics.
- Once uninstalled go to Programs and Features and uninstall anything related to NVIDIA graphics.
- Next is to download and install the latest driver from NVIDIA site.
- Here's the link: nvidia.com/download/index.aspx
- Reboot your laptop once the latest driver has been installed then test it.
 

leandronb

Honorable
Mar 6, 2013
95
0
10,640


yes, hooked a hdmi cable from video card to my tv. already did a reintstall of nvidia drivers. yesterday i played a lot and the problem didn't appeared, is tottaly random. maybe is some software conflict.
 

leandronb

Honorable
Mar 6, 2013
95
0
10,640
I just reinstalled windows 10 from scratch, installed nvidia latest driver.
After a while i noticed the same crackling in a youtube video, immediately i went to volume bar and clicked to make a noise, the sound crackled too.
So is my video card giving up? Is this new windows 10 version the problem? How can i test my video card health?
 

leandronb

Honorable
Mar 6, 2013
95
0
10,640


I meant the regular hdmi output, i was thinking that you are refering to ac3 or dts bitstreaming.
Just the normal HDMI cable from VGA to my tv.
also the problem appeared in another game and in a youtube video, is totally random.