Video Card shows no display, fans spin then stop, no signal to monitor

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nicholas3

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Dec 21, 2015
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My setup:

CPU: I5 4690k
Mothterboard: Gigabyte GA-Z97X Gaming 3
RAM: G.Skills Trident X 16gb (2x8) 2133mhz
Storage: Samsumg 850 evo 120mb SSD & WD 1tb HDD
Video Card: EVGA Geforce GTX 960 SuperSC ACX 2.0+
Cooler: EVO 212
PSU; Corsair RM850
Case: Zalman Z11 NEO

When I connect the video card to the monitor, I get no signal. When I connect the motherboard to the monitor, I get a signal with no problem.

The video card has 1 8pin plug on it. The PCI-e chords that came with the PSU are 8pin from the PSU splitting to 2 6+2pins. At first, I connected I 6+2pin(leaving the other 6+2pin free) to the 8pin on the video card. The 2 fans on the card would sputter. 1 fan would sputter 3 times, then the other fan would sputter 3 times, repeating in that sequence.

The video card also came with it's own splitter, an 8pin from the card to 2 6pins connectors. So then I connected the card's splitter and connected the 2 6pins on the PSU's chord, leaving both +2 parts of the 6+2 free. With this connection, both fans spin together for 15 seconds, and then stop, and remain stopped. This combo still netted no signal.

I then connected 2 seperate PCI-e chords to the PSU, then took 1 6pin from each PCI-e chord to each of the 6pin connectors on the card's splitter. This also resulted in both fans spinning for 15 seconds, then stopping and remaining stopped, also netting no signal.

Please help! This a gaming PC build that was suppose to be ready for my son for Christmas. Thank you everyone!
 
Solution
G
glad it all worked out so far.

the drivers on disc aren't necessarily "updated" though. they are the base drivers that shipped with the hardware. you should always go to your motherboard manufacturer's product page and download the latest updated drivers and BIOS. and to Nvidia's driver page for the latest GPU driver package.
these can contain major improvement updates and other fixes.
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The fact that you are getting no display on both the video card and using the integrated GPU in the 4690k sounds like either a PSU or a board problem. My dad is in a similar situation with his PC, the only difference is when I hit the power button, EVERYTHING turns on and stays on except I get NO beeps and NO display whatsoever. After trying different things I gave up and decided that the board died. I even tried a new PSU with no luck. A couple of things you can do:

-Reset your BIOS
-Try another video card (but the fact that you used your integrated GPU, this more than likely might not work)
-Try a new PSU
-Disconnect every single device that is attached to the motherboard and only use the bare essentials for the computer to turn on and see if you get a picture coming out of your display, or at the very least some beeps. If you still don't get a display or even beeps then its a pretty sure bet that you might have a defective board on your hands. Either that or a defective CPU which is rare from what I heard.

Likely culprit: Dead board(?), possibility dying PSU?

EDIT: I misread the OPs post, please ignore this post!
 
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sounds like a bad GPU. but it could be a bad PCIe port or a PSU with bad connections.

i have had boards where the display output had to be set in the BIOS, whether onboard or dedicated, but that was a few generations ago.

the single power cable with 1 of it's 2x 6+2 connections should be all you need.
you do have the GPU in the first PCIe x16 slot?
try updating the motherboard's BIOS while using the onboard graphics. then switch again. may be some small issue with the motherboard an update could address.

the easiest way to test is to try this GPU in another functional system. if it still gives no signal, it is more than likely faulty.
 
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"When I connect the motherboard to the monitor, I get a signal with no problem."

so, onboard does work

 
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Thanks for the correction, I misread the OP post, sorry about that! =) The fact that he has a display when connected to his iGPU makes his situation much better. But yeah, great ideas bonzo. Keep us updated OP.
 
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GObonzp is correct in that the onboard gpu is functioning.

The the gpu is in the first PCI-ex16 slot.

I'm in the process of downloading and installing all of the updated drivers/bios.

What about the diferrence in spinning between a single 6+2 plugged in and 2 6pins plugged into the cards splitter cable?
 
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If I go into the bios and set the display for the graphics card, will I still be able to use the display from the onboard gpu? I don't want to be stuck with no display from either.

And unfortunately, I don't have another setup to test the gpu in.
 
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your card will get the power it needs either way. less cables and less clutter using the single line.
some PSUs can come with only 6 pin cables so your card has the adapter to make 2x 6 pin = 1x 8 pin if needed.
onboard graphics should still function when the cable is seated to them. if it did cause any issue you can easily reset the BIOS settings to original default with it's reset button.
 
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Good question, but chances are if there is indeed something wrong with the video card than the option to select a discrete GPU wouldn't be there to begin with (assuming you have a board that even has the option to switch) Check the bios and see if the bios even detects a discrete GPU, if it doesn't detect it then chances are the video card might be defective. Of course this is just pure assumption since I never bothered to use onboard video. The only time where I switched from discrete GPU to onboard video was on a friends PC that had a GTX 560 installed onto it that was dying. But in that case it was automatic. All we did was plug in the display plug into the IO port on the board and it auto detected it.
 
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GObonzo, I meant about this difference. When the 6+2 in plugged in, a single fan sputters 3 times, then the other, then the other, then the other, and so on. When 2 6pins are plugged into the gpu's splitter, both fans spin for 15 seconds, then stop and never spin again unless I reboot.
 
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Just wanted to update... This is a positive sign. With the gpu removed, I put in the disc that came with it, tried to install/update drivers and got a message saying no gpu detected and can't proceed. Put the gpu back in and it's letting me move forward so it must be detecting it at least.
 
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glad it all worked out so far.

the drivers on disc aren't necessarily "updated" though. they are the base drivers that shipped with the hardware. you should always go to your motherboard manufacturer's product page and download the latest updated drivers and BIOS. and to Nvidia's driver page for the latest GPU driver package.
these can contain major improvement updates and other fixes.
 
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Solution
awesome. great that it worked out rather easily. some end up putting out tons of money just to even find out what the problem is/was.
 
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