Question Video Playback 1 Fps, Audio not working

[BombsFury]

Hello everyone,

Today I've woke up and suddenly my internet connection wasn't working, I checked my other PCs and my internet was working fine, I turned off my computer and waited 2 mins, turn on again and internet is back and working, looks like something happened to my ethernet device during the night.

But then a new problem emerged, the moment I tried to watch any videos on Youtube, or anything video related, the audio is simply not working, and the video is being played around 1 FPS, but if I unplug my external sound device (SoundBlaster SBX 5.1) and use the onboard audio device, the sound and video playback goes back to normal and works perfect.

To debug, I plugged my SoundBlaster SBX 5.1 in another computer, it worked perfect, meaning that the problem isn't at my external audio board.

I tried uninstalling all audio devices and reinstalling but it didn't fix it.

Now I am in a situation I have no clue what to do and how to solve this, this is looking to be a problem with the motherboard, is there anyway to fix this or troubleshoot or something?

Thanks in advance!

 

[CountMike]

Hello everyone,

Today I've woke up and suddenly my internet connection wasn't working, I checked my other PCs and my internet was working fine, I turned off my computer and waited 2 mins, turn on again and internet is back and working, looks like something happened to my ethernet device during the night.

But then a new problem emerged, the moment I tried to watch any videos on Youtube, or anything video related, the audio is simply not working, and the video is being played around 1 FPS, but if I unplug my external sound device (SoundBlaster SBX 5.1) and use the onboard audio device, the sound and video playback goes back to normal and works perfect.

To debug, I plugged my SoundBlaster SBX 5.1 in another computer, it worked perfect, meaning that the problem isn't at my external audio board.

I tried uninstalling all audio devices and reinstalling but it didn't fix it.

Now I am in a situation I have no clue what to do and how to solve this, this is looking to be a problem with the motherboard, is there anyway to fix this or troubleshoot or something?

Thanks in advance!

Please list your components and OS.

 

[BombsFury]

Please list your components and OS.

MOTHERBOARD: ASUS TUF Gaming B660-Plus Wifi D4
PROCESSOR: I5 12600KF
GPU: RTX 3080 TI
RAM: 48 GB DDR4, 2 Slots with 16 GB HyperX Fury, 2 Slots 8 GB Mushkin
PSU: XPG CORE REACTOR 750W
STORAGE: KINGSTON NVME 1TB, PNY 1TB, SAMSUNG SDD 860 EVO 500GB, 2 WD 1TB
EXTERNAL AUDIO: Sound Blaster X-Fi Surround 5.1 Pro

By the way, I've been using this setup for more than a year without any issues, then that happend, thanks in advance again!

 

[BombsFury]

Anyone have any idea?