Question VIDEO_DXGKRNL_FATAL_ERROR Blue screen while playing games

[MadK234]

I have this problem for like a month now. When I was playing any games like Forza, total war, etc the game would crash after about 5-10 mins. Not long after that I always got BSOD and it says VIDEO_DXGKRNL_FATAL_ERROR. I have tried many solutions like uninstalling graphic card with DDU and install the new one, updating windows, memory test, sfc /scannow, fresh install of windows, etc and it does not work. I would guess this problem is because my gtx 1060, but I don't know how to fix it.


And this is link for my mini dump

https://drive.google.com/file/d/1WMMOHwa9RLzJO6-qhiuxRiNai9Md2XbN/view?usp=sharing

My Dxdiag system info

https://drive.google.com/file/d/1bQXgOWHzFe02pVBCiCERFuDB8-bqyNrL/view?usp=sharing

Please help

 

[KananX]

What’s the system? Post the specs.

 

[MadK234]

Yeah sorry about that. I have a MSI GE62VR 7RF laptop

My system from speccy:

Summary
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 7700HQ @ 2.80GHz 56 °C
Kaby Lake 14nm Technology
RAM
16,0GB Single-Channel Unknown @ 1199MHz (17-17-17-39)
Motherboard
Micro-Star International Co. Ltd. MS-16JB (U3E1)
Graphics
Generic PnP Monitor (1920x1080@60Hz)
Intel HD Graphics 630 (MSI)
3071MB NVIDIA GeForce GTX 1060 (MSI) 43 °C
SLI Disabled
Storage
119GB PLEXTOR PX-128S1G (SATA (SSD)) 47 °C
931GB Hitachi HGST HTS721010A9E630 (SATA ) 40 °C
931GB Western Digital WD My Passport 25E1 USB Device (USB (SATA) (SSD)) 47 °C
30GB Generic Flash Disk USB Device (USB )
Optical Drives
HL-DT-ST DVDRAM GUD0N
Audio
Realtek High Definition Audio

Operating System
Windows 10 Pro 64-bit
Computer type: Notebook

Microsoft UEFI-Compliant System
MS-16JB SBIOS Ver.31A


CPU
Intel Core i7 7700HQ
Cores 4
Threads 8
Name Intel Core i7 7700HQ
Code Name Kaby Lake
Package Socket 1440 FCBGA
Technology 14nm
Specification Intel Core i7-7700HQ CPU @ 2.80GHz
Family 6
Extended Family 6
Model E
Extended Model 9E
Stepping 9
Revision B0
Instructions MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, Intel 64, NX, VMX, AES, AVX, AVX2, FMA3
Virtualization Supported, Enabled
Hyperthreading Supported, Enabled
Bus Speed 100.0 MHz
Stock Core Speed 2800 MHz
Stock Bus Speed 100 MHz
Average Temperature 56 °C
Caches
L1 Data Cache Size 4 x 32 KBytes
L1 Instructions Cache Size 4 x 32 KBytes
L2 Unified Cache Size 4 x 256 KBytes
L3 Unified Cache Size 6144 KBytes
Cores
Core 0
Core Speed 3599.1 MHz
Multiplier x 36.0
Bus Speed 100.0 MHz
Temperature 52 °C
Threads APIC ID: 0, 1
Core 1
Core Speed 3399.2 MHz
Multiplier x 34.0
Bus Speed 100.0 MHz
Temperature 71 °C
Threads APIC ID: 2, 3
Core 2
Core Speed 3599.1 MHz
Multiplier x 36.0
Bus Speed 100.0 MHz
Temperature 48 °C
Threads APIC ID: 4, 5
Core 3
Core Speed 3599.1 MHz
Multiplier x 36.0
Bus Speed 100.0 MHz
Temperature 51 °C
Threads APIC ID: 6, 7


RAM
Memory slots
Total memory slots 2
Used memory slots 1
Free memory slots 1
Memory
Type Unknown
Size 16384 MBytes
Channels # Single
DRAM Frequency 1199.8 MHz
CAS# Latency (CL) 17 clocks
RAS# to CAS# Delay (tRCD) 17 clocks
RAS# Precharge (tRP) 17 clocks
Cycle Time (tRAS) 39 clocks
Command Rate (CR) 2T
Physical Memory
Memory Usage 22 %
Total Physical 16 GB
Available Physical 12 GB
Total Virtual 19 GB
Available Virtual 14 GB
SPD
Number Of SPD Modules 1
Slot #1
Type Unknown
Size 16384 MBytes
Manufacturer Kingston
Max Bandwidth DDR4-2400 (1200 MHz)
Part Number MSI24D4S7D8MB-16
Serial Number 1613401125
Week/year 38 / 16
Timing table
JEDEC #1
Frequency 727.3 MHz
CAS# Latency 10,0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 24
tRC 34
Voltage 1,200 V
JEDEC #2
Frequency 800.0 MHz
CAS# Latency 11,0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 26
tRC 37
Voltage 1,200 V
JEDEC #3
Frequency 872.7 MHz
CAS# Latency 12,0
RAS# To CAS# 12
RAS# Precharge 12
tRAS 28
tRC 40
Voltage 1,200 V
JEDEC #4
Frequency 945.5 MHz
CAS# Latency 13,0
RAS# To CAS# 13
RAS# Precharge 13
tRAS 31
tRC 44
Voltage 1,200 V
JEDEC #5
Frequency 1018.2 MHz
CAS# Latency 14,0
RAS# To CAS# 14
RAS# Precharge 14
tRAS 33
tRC 47
Voltage 1,200 V
JEDEC #6
Frequency 1090.9 MHz
CAS# Latency 15,0
RAS# To CAS# 15
RAS# Precharge 15
tRAS 35
tRC 50
Voltage 1,200 V
JEDEC #7
Frequency 1163.6 MHz
CAS# Latency 16,0
RAS# To CAS# 16
RAS# Precharge 16
tRAS 38
tRC 54
Voltage 1,200 V
JEDEC #8
Frequency 1200.5 MHz
CAS# Latency 17,0
RAS# To CAS# 17
RAS# Precharge 17
tRAS 39
tRC 55
Voltage 1,200 V
JEDEC #9
Frequency 1200.5 MHz
CAS# Latency 18,0
RAS# To CAS# 17
RAS# Precharge 17
tRAS 39
tRC 55
Voltage 1,200 V
JEDEC #10
Frequency 1200.5 MHz
CAS# Latency 19,0
RAS# To CAS# 17
RAS# Precharge 17
tRAS 39
tRC 55
Voltage 1,200 V
JEDEC #11
Frequency 1200.5 MHz
CAS# Latency 20,0
RAS# To CAS# 17
RAS# Precharge 17
tRAS 39
tRC 55
Voltage 1,200 V
JEDEC #12
Frequency 1200.5 MHz
CAS# Latency 21,0
RAS# To CAS# 17
RAS# Precharge 17
tRAS 39
tRC 55
Voltage 1,200 V

Motherboard
Manufacturer Micro-Star International Co. Ltd.
Model MS-16JB (U3E1)
Version REV:1.0
Chipset Vendor Intel
Chipset Model Kaby Lake
Chipset Revision 05
Southbridge Vendor Intel
Southbridge Model HM175
Southbridge Revision 31
BIOS
Brand American Megatrends Inc.
Version E16JBIMS.31A
Date 05/09/2018
PCI Data
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x16
Slot Designation J6B2
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x1
Slot Designation J6B1
Characteristics 3.3V, Shared, PME
Slot Number 1
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x1
Slot Designation J6D1
Characteristics 3.3V, Shared, PME
Slot Number 2
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x1
Slot Designation J7B1
Characteristics 3.3V, Shared, PME
Slot Number 3
Slot PCI-E
Slot Type PCI-E
Slot Usage In Use
Data lanes x1
Slot Designation J8B4
Characteristics 3.3V, Shared, PME
Slot Number 4


Graphics
Monitor
Name Generic PnP Monitor on Intel HD Graphics 630
Current Resolution 1536x864 pixels
Work Resolution 1536x824 pixels
State Enabled, Primary
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Intel HD Graphics 630
Manufacturer Intel
Model HD Graphics 630
Device ID 8086-591B
Revision 5
Subvendor MSI (1462)
Current Performance Level Level 0
Current GPU Clock 0 MHz
Voltage 0.750 V
Driver version 22.20.16.4708
Count of performance levels : 1
Level 1 - "Perf Level 0"
NVIDIA GeForce GTX 1060
Manufacturer NVIDIA
Model GeForce GTX 1060
Device ID 10DE-1C20
Revision A2
Subvendor MSI (1462)
Current Performance Level Level 0
Current GPU Clock 1404 MHz
Current Memory Clock 4006 MHz
Current Shader Clock 4006 MHz
Voltage 0.750 V
Technology 16 nm
Bus Interface PCI Express x16
Temperature 43 °C
Driver version 31.0.15.1640
BIOS Version 86.06.6f.00.5a
Physical Memory 3071 MB
Virtual Memory 3072 MB
Count of performance levels : 1
Level 1 - "Perf Level 0"
GPU Clock 1404 MHz
Shader Clock 4006 MHz

Storage
Hard drives
PLEXTOR PX-128S1G (SSD)
Heads 16
Cylinders 15.566
Tracks 3.969.330
Sectors 250.067.790
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ACS2
Serial Number P02646119822
Firmware Version Number 1.00
LBA Size 48-bit LBA
Power On Count 2946 times
Power On Time 115,3 days
Speed Not used (SSD Drive)
Features S.M.A.R.T., AAM, NCQ, TRIM, SSD
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 119 GB
Real size 128.035.676.160 bytes
RAID Type None
S.M.A.R.T
Status Good

HGST HTS721010A9E630
Manufacturer Hitachi
Product Family Unknown
Series Prefix Standard
Model Capacity For This Specific Drive S70GB
Heads 16
Cylinders 121.601
Tracks 31.008.255
Sectors 1.953.520.065
SATA type SATA-III 6.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number JR100XD33499HE
Firmware Version Number JB0OA3U0
LBA Size 48-bit LBA
Power On Count 2926 times
Power On Time 541,1 days
Speed 7200 RPM
Features S.M.A.R.T., APM, NCQ
Max. Transfer Mode SATA III 6.0Gb/s
Used Transfer Mode SATA III 6.0Gb/s
Interface SATA
Capacity 931 GB
Real size 1.000.204.886.016 bytes
RAID Type None

Audio
Sound Card
Realtek High Definition Audio
Playback Device
Speakers (Realtek High Definition Audio)
Recording Device
Microphone (Realtek High Definition Audio)
Peripherals
SteelSeries PS/2 Keyboard
Device Kind Keyboard
Device Name SteelSeries PS/2 Keyboard
Vendor MSI
Location Intel 100 Series/C230 Series Chipset Family LPC Controller (HM175) - A152
Driver
Date 8-26-2019
Version 2.1.3.0
File C:\WINDOWS\system32\DRIVERS\ssps2.sys
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.19041.1
File C:\WINDOWS\system32\DRIVERS\kbdhid.sys
File C:\WINDOWS\system32\DRIVERS\kbdclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 10.0.19041.1
File C:\WINDOWS\system32\DRIVERS\mouhid.sys
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
Synaptics SMBus TouchPad
Device Kind Mouse
Device Name Synaptics SMBus TouchPad
Vendor SYN
Location Intel 100 Series/C230 Series Chipset Family LPC Controller (HM175) - A152
Driver
Date 7-27-2020
Version 19.5.31.21
File C:\WINDOWS\system32\DRIVERS\SynTP.sys
File C:\WINDOWS\system32\SynTPCpl.dll
File C:\WINDOWS\system32\SynCntxt.rtf
File C:\WINDOWS\system32\SynTPEnh.exe
File C:\WINDOWS\system32\SynTPRes.dll
File C:\WINDOWS\system32\SynTPAPI.dll
File C:\WINDOWS\system32\SynCOM.dll
File C:\WINDOWS\system32\SynTPHelper.exe
File C:\WINDOWS\system32\SynTPEnhService.exe
File C:\WINDOWS\system32\DRIVERS\mouclass.sys
File C:\WINDOWS\system32\DRIVERS\i8042prt.sys

Network
You are connected to the internet
Connected through Intel Dual Band Wireless-AC 3168

 

[KananX]

Could be that the laptop is overheating, just a guess here. You could try and clean it up, maybe that will help.

 

[MadK234]

Yes cleaning it is on my to do list, but this error is very absurd. My laptop just suddenly crash like 5 mins, oftentimes like no more than a minute while I'm still in the main menu into the game, while before I could game for hours without any problem at all. Could you please analyze the crash dump? I tried opening it with windbg but I have absolutely no idea what all the information mean. The temps is not much of a problem as I have a good environment to provide sufficient cooling while I'm gaming.

 

[KananX]

Yes cleaning it is on my to do list, but this error is very absurd. My laptop just suddenly crash like 5 mins, oftentimes like no more than a minute while I'm still in the main menu into the game, while before I could game for hours without any problem at all. Could you please analyze the crash dump? I tried opening it with windbg but I have absolutely no idea what all the information mean. The temps is not much of a problem as I have a good environment to provide sufficient cooling while I'm gaming.

Can’t read it, if you can just copy paste it here.

 

[MadK234]

Okay, these are the crash dump info using analyze command:

Minidump 1:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the BugCheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 0000000000001c20

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 5030

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 76716

Key : Analysis.Init.CPU.mSec
Value: 952

Key : Analysis.Init.Elapsed.mSec
Value: 10222

Key : Analysis.Memory.CommitPeak.Mb
Value: 104

Key : Bugcheck.Code.DumpHeader
Value: 0x113

Key : Bugcheck.Code.Register
Value: 0x113

Key : DirectX.FatalError.Code
Value: 19

Key : DirectX.FatalError.Desc
Value: UNEXPECTED_DEFERRED_DESTRUCTION

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 062322-6687-01.dmp

BUGCHECK_CODE: 113

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 1c20

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffff581e401f6f8 fffff804297b3ad0 : 0000000000000113 0000000000000019 0000000000000002 00000000000010de : nt!KeBugCheckEx
fffff581e401f700 fffff804295f11cc : ffffb40f5766a180 ffffb40f57b8a490 ffffb40f5766a180 ffffb40f5766a180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
fffff581e401f740 fffff80429570ee1 : fffff581e401f800 0000000000000000 ffffb40f00000000 ffffb40f57b8a680 : dxgkrnl!DpiFdoHandleDevicePower+0x7fa2c
fffff581e401f7e0 fffff80429572431 : ffffb40f57b8a490 ffffb40f5766a180 ffffb40f5766a030 ffffb40f5766a030 : dxgkrnl!DpiFdoDispatchPower+0x21
fffff581e401f810 fffff8042ead7c52 : ffffb40f5a495000 0000000000000001 ffffb40f5a495000 ffffb40f57633000 : dxgkrnl!DpiDispatchPower+0xe1
fffff581e401f930 ffffb40f5a495000 : 0000000000000001 ffffb40f5a495000 ffffb40f57633000 ffffb40f00000004 : nvlddmkm+0xea7c52
fffff581e401f938 0000000000000001 : ffffb40f5a495000 ffffb40f57633000 ffffb40f00000004 fffff80400000000 : 0xffffb40f5a495000 fffff581e401f940 ffffb40f5a495000 : ffffb40f57633000 ffffb40f00000004 fffff80400000000 ffffb40f00000001 : 0x1 fffff581e401f948 ffffb40f57633000 : ffffb40f00000004 fffff80400000000 ffffb40f00000001 fffff581000000ff : 0xffffb40f5a495000
fffff581e401f950 ffffb40f00000004 : fffff80400000000 ffffb40f00000001 fffff581000000ff ffffb40f57633000 : 0xffffb40f57633000 fffff581e401f958 fffff80400000000 : ffffb40f00000001 fffff581000000ff ffffb40f57633000 fffff8040e253e83 : 0xffffb40f00000004
fffff581e401f960 ffffb40f00000001 : fffff581000000ff ffffb40f57633000 fffff8040e253e83 fffff58100000000 : 0xfffff80400000000 fffff581e401f968 fffff581000000ff : ffffb40f57633000 fffff8040e253e83 fffff58100000000 ffffb40f00000000 : 0xffffb40f00000001
fffff581e401f970 ffffb40f57633000 : fffff8040e253e83 fffff58100000000 ffffb40f00000000 ffffb40f59e7b900 : 0xfffff581000000ff fffff581e401f978 fffff8040e253e83 : fffff58100000000 ffffb40f00000000 ffffb40f59e7b900 ffffb40f4f29e180 : 0xffffb40f57633000
fffff581e401f980 fffff8040e39d629 : ffffb40f4f29e040 fffff581e401faf0 ffffb40f57b8a490 ffffb40f00000000 : nt!KeWaitForSingleObject+0x233
fffff581e401fa70 fffff8040e2eea75 : 0000000000000000 fffff8040e39d450 0000000000000000 0000000000000130 : nt!PopIrpWorker+0x1d9
fffff581e401fb10 fffff8040e3ff428 : ffff9200f038f180 ffffb40f4f29e040 fffff8040e2eea20 0000000000000000 : nt!PspSystemThreadStartup+0x55
fffff581e401fb60 0000000000000000 : fffff581e4020000 fffff581e4019000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nvlddmkm+ea7c52

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: ea7c52

FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {fb504da1-90a7-64ec-e7aa-d0c04338976f}


Minidump2:
VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the BugCheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 0000000000001c20

Debugging Details:
------------------

*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 6109

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 77361

Key : Analysis.Init.CPU.mSec
Value: 593

Key : Analysis.Init.Elapsed.mSec
Value: 5201

Key : Analysis.Memory.CommitPeak.Mb
Value: 97

Key : Bugcheck.Code.DumpHeader
Value: 0x113

Key : Bugcheck.Code.Register
Value: 0x113

Key : DirectX.FatalError.Code
Value: 19

Key : DirectX.FatalError.Desc
Value: UNEXPECTED_DEFERRED_DESTRUCTION

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 062322-7000-01.dmp

BUGCHECK_CODE: 113

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 1c20

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffa0031de176f8 fffff80674263ad0 : 0000000000000113 0000000000000019 0000000000000002 00000000000010de : nt!KeBugCheckEx
ffffa0031de17700 fffff806740a11cc : ffffa909181bd180 ffffa90918edd050 ffffa909181bd180 ffffa909181bd180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffa0031de17740 fffff80674020ee1 : ffffa90911bf1100 0000000000989600 ffffa90900000000 ffffa90918edd240 : dxgkrnl!DpiFdoHandleDevicePower+0x7fa2c
ffffa0031de177e0 fffff80674022431 : ffffa90918edd050 ffffa909181bd180 ffffa909181bd030 000000000000004c : dxgkrnl!DpiFdoDispatchPower+0x21
ffffa0031de17810 fffff806799e7c52 : ffffa9091ae88000 0000000000000001 ffffa9091ae88000 ffffa90918255000 : dxgkrnl!DpiDispatchPower+0xe1
ffffa0031de17930 ffffa9091ae88000 : 0000000000000001 ffffa9091ae88000 ffffa90918255000 ffffa90900000004 : nvlddmkm+0xea7c52
ffffa0031de17938 0000000000000001 : ffffa9091ae88000 ffffa90918255000 ffffa90900000004 fffff80600000000 : 0xffffa9091ae88000 ffffa0031de17940 ffffa9091ae88000 : ffffa90918255000 ffffa90900000004 fffff80600000000 ffffa90900000001 : 0x1 ffffa0031de17948 ffffa90918255000 : ffffa90900000004 fffff80600000000 ffffa90900000001 ffffa003000000ff : 0xffffa9091ae88000
ffffa0031de17950 ffffa90900000004 : fffff80600000000 ffffa90900000001 ffffa003000000ff ffffa90918255000 : 0xffffa90918255000 ffffa0031de17958 fffff80600000000 : ffffa90900000001 ffffa003000000ff ffffa90918255000 fffff8065bc53e83 : 0xffffa90900000004
ffffa0031de17960 ffffa90900000001 : ffffa003000000ff ffffa90918255000 fffff8065bc53e83 ffffa90900000000 : 0xfffff80600000000 ffffa0031de17968 ffffa003000000ff : ffffa90918255000 fffff8065bc53e83 ffffa90900000000 ffffa90900000000 : 0xffffa90900000001
ffffa0031de17970 ffffa90918255000 : fffff8065bc53e83 ffffa90900000000 ffffa90900000000 ffffa90900000000 : 0xffffa003000000ff ffffa0031de17978 fffff8065bc53e83 : ffffa90900000000 ffffa90900000000 ffffa90900000000 ffffa9090fc99180 : 0xffffa90918255000
ffffa0031de17980 fffff8065bd9d629 : ffffa9090fc99040 ffffa0031de17af0 ffffa90918edd050 ffffa90900000000 : nt!KeWaitForSingleObject+0x233
ffffa0031de17a70 fffff8065bceea75 : 0000000000000000 fffff8065bd9d450 0000000000000000 000000000000012c : nt!PopIrpWorker+0x1d9
ffffa0031de17b10 fffff8065bdff428 : ffff8a8019ae5180 ffffa9090fc99040 fffff8065bceea20 4d89d98b48458b40 : nt!PspSystemThreadStartup+0x55
ffffa0031de17b60 0000000000000000 : ffffa0031de18000 ffffa0031de11000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nvlddmkm+ea7c52

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: ea7c52

FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {fb504da1-90a7-64ec-e7aa-d0c04338976f}

 

[KananX]

Fishing in the dark here, but install afterburner and try lowering the clocks a little and see if it helps.

 

[MadK234]

both core clock and memory clock?

 

[KananX]

both core clock and memory clock?

Yes, try -50 MHz each.

 

[MadK234]

unfortunately this doesn't work. my laptop crashed the same as before.

Here is the latest minidump info:

VIDEO_DXGKRNL_FATAL_ERROR (113)
The dxgkrnl has detected that a violation has occurred. This resulted
in a condition that dxgkrnl can no longer progress. By crashing, dxgkrnl
is attempting to get enough information into the minidump such that somebody
can pinpoint the crash cause. Any other values after parameter 1 must be
individually examined according to the subtype.
Arguments:
Arg1: 0000000000000019, The subtype of the BugCheck:
Arg2: 0000000000000002
Arg3: 00000000000010de
Arg4: 0000000000001c20

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 3014

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 7967

Key : Analysis.Init.CPU.mSec
Value: 2405

Key : Analysis.Init.Elapsed.mSec
Value: 44310

Key : Analysis.Memory.CommitPeak.Mb
Value: 104

Key : Bugcheck.Code.DumpHeader
Value: 0x113

Key : Bugcheck.Code.KiBugCheckData
Value: 0x113

Key : Bugcheck.Code.Register
Value: 0x113

Key : DirectX.FatalError.Code
Value: 19

Key : DirectX.FatalError.Desc
Value: UNEXPECTED_DEFERRED_DESTRUCTION

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: MEMORY.DMP

BUGCHECK_CODE: 113

BUGCHECK_P1: 19

BUGCHECK_P2: 2

BUGCHECK_P3: 10de

BUGCHECK_P4: 1c20

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

PROCESS_NAME: System

STACK_TEXT:
ffffaa09332ca6f8 fffff8071dbb3ad0 : 0000000000000113 0000000000000019 0000000000000002 00000000000010de : nt!KeBugCheckEx
ffffaa09332ca700 fffff8071d9f11cc : ffffaf892efd1180 ffffaf8933b54a30 ffffaf892efd1180 ffffaf892efd1180 : watchdog!WdLogEvent5_WdCriticalError+0xe0
ffffaa09332ca740 fffff8071d970ee1 : ffffaa09332ca800 0000000000000000 ffffaf8900000000 ffffaf8933b54c20 : dxgkrnl!DpiFdoHandleDevicePower+0x7fa2c
ffffaa09332ca7e0 fffff8071d972431 : ffffaf8933b54a30 ffffaf892efd1180 ffffaf892efd1030 ffffaf892efd1030 : dxgkrnl!DpiFdoDispatchPower+0x21
ffffaa09332ca810 fffff80723907c52 : ffffaf8935a68000 0000000000000001 ffffaf8935a68000 ffffaf8932e66000 : dxgkrnl!DpiDispatchPower+0xe1
ffffaa09332ca930 fffff80723906cae : ffffaf892efd1030 ffffaf8932e66000 ffffaf892efd1030 ffffaf8900000000 : nvlddmkm+0xea7c52
ffffaa09332caa40 fffff80704b9d629 : ffffaf893bf612c0 ffffaa09332caaf0 ffffaf8933b54a30 0000000000000000 : nvlddmkm+0xea6cae
ffffaa09332caa70 fffff80704aeea75 : fffffffffa0a1f00 fffff80704b9d450 ffffaf89360ddd70 0000000000000778 : nt!PopIrpWorker+0x1d9
ffffaa09332cab10 fffff80704bff428 : ffffc48037d8e180 ffffaf893bf612c0 fffff80704aeea20 c9ef5bed7f55f702 : nt!PspSystemThreadStartup+0x55
ffffaa09332cab60 0000000000000000 : ffffaa09332cb000 ffffaa09332c4000 0000000000000000 0000000000000000 : nt!KiStartSystemThread+0x28


SYMBOL_NAME: nvlddmkm+ea7c52

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET: ea7c52

FAILURE_BUCKET_ID: 0x113_19_nvlddmkm!unknown_function

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {fb504da1-90a7-64ec-e7aa-d0c04338976f}

Followup: MachineOwner

 

[KananX]

the installation is fresh right? Everything?

 

[MadK234]

Yes, fresh install of windows 10 and everything else.

 

[KananX]

Yes, fresh install of windows 10 and everything else.

Could be the GPU is broken, I think you said so yourself. Too bad it’s a laptop…