Question Volume keeps getting fading away/lowered on my headphones?

[beno]

I just built a new PC and while using my headphone the output volume through headphone keeps getting fading away then back full again then fading away again. i can't get constant volume on my headphones.

i am using headphone input Hybrid Audio Port at front top of my case XPG Stalker.

Windows 10
Asus Prime Z790-A WIFI

 

[helpstar]

try using the audio out of the backpanel of the motherboard

Which headphones are you using?

disable microphone

 

[dwd999]

I just built a new PC and while using my headphone the output volume through headphone keeps getting fading away then back full again then fading away again. i can't get constant volume on my headphones.

i am using headphone input Hybrid Audio Port at front top of my case XPG Stalker.

Windows 10
Asus Prime Z790-A WIFI

This case has a TRRS combined headphone and microphone jack. This is the same type of jack used on cell phones. Unless your headphone has a TRRS plug it will not work correctly and you will need an adapter that splits the headphone and microphone connections.

 

[beno]

try using the audio out of the backpanel of the motherboard

Which headphones are you using?

disable microphone

Will try though.
It is 2B brand (KB344 - 4 in 1 Gaming Combo).

This case has a TRRS combined headphone and microphone jack. This is the same type of jack used on cell phones. Unless your headphone has a TRRS plug it will not work correctly and you will need an adapter that splits the headphone and microphone connections.

My headphone has TRRS plug and i used to use an adapter/splitter on my old case to connect both headphone and mircophone as case had two inputs for headphone/mic and worked with no problems.

Now with my new case, i shall use TRRS socket of case directly without an adapter but i am getting the issue i mentioned.

 

[beno]

Will try though.
It is 2B brand (KB344 - 4 in 1 Gaming Combo).

Update:

i tried the splitter through connecting to backpanel of the motherboard and headphone worked fine with no problem.

Now, below is my headphone speaker jack which is supposed to be a TRRS type, Why it isn't working well (as per previously stated issue) with Hybrid Audio Port at front top of my case XPG Stalker ?

 

[beno]

Update :
looks like the fix was selecting Make front and rear output devices playback two different audio stream simultaneously in Relatek Audio Control.

No more this issue now.