WD Blue WD10EZEX Hard Drive Gets extremely slow

[Jade700]

About a year ago or so I purchased a WD Blue WD10EZEX 1 TB hard drive to put into the build I was putting together. Things ran fine for a while until I started getting sluggish results after a few months and rare freezes. There were period where all was fine, but out of nowhere it would return. I soon forgot about this issue after installing an Intel SSD and transferring my OS (Windows 7 btw). I started using the WD drive as storage for files that didn't necessarily need speed; however the issues have started up again. Obviously, my OS and programs are running fine, but any files located on the WD drive take a very long time to pull up or are not pulling up at all. I'm also not able to write any new data to the drive. I'm currently scanning for bad sectors, but it's taking an awfully long time. I have not had any physical damage with this drive or any mistreatment. I'd appreciate advice.

 

[Mark_1970]

About a year ago or so I purchased a WD Blue WD10EZEX 1 TB hard drive to put into the build I was putting together. Things ran fine for a while until I started getting sluggish results after a few months and rare freezes. There were period where all was fine, but out of nowhere it would return. I soon forgot about this issue after installing an Intel SSD and transferring my OS (Windows 7 btw). I started using the WD drive as storage for files that didn't necessarily need speed; however the issues have started up again. Obviously, my OS and programs are running fine, but any files located on the WD drive take a very long time to pull up or are not pulling up at all. I'm also not able to write any new data to the drive. I'm currently scanning for bad sectors, but it's taking an awfully long time. I have not had any physical damage with this drive or any mistreatment. I'd appreciate advice.

http://www.tomshardware.com/answers/id-2545194/blue-1tb-disk-slow-corrupting-files.html

 

[D_Know_WD]

Hi there Jade700,

Sorry that you are facing some issues with your drive.
My suggestion would be to just back up the data stored on it until you sort this out.
After that, you can just run both short and extended tests of WD's DLG tool on it: http://products.wdc.com/support/kb.ashx?id=r1rEoz
Trying something simple as just attaching the drive with different cables will not hurt as well.

If the drive is under warranty and it fails the tests, then I guess you can just contact the place where you got it from or WD's Support and RMA it.

WD's Support: http://products.wdc.com/support/kb.ashx?id=9tAYFJ

Let me know how this goes,
D_Know_WD

 

[Jade700]

Hi there Jade700,

Sorry that you are facing some issues with your drive.
My suggestion would be to just back up the data stored on it until you sort this out.
After that, you can just run both short and extended tests of WD's DLG tool on it: http://products.wdc.com/support/kb.ashx?id=r1rEoz
Trying something simple as just attaching the drive with different cables will not hurt as well.

If the drive is under warranty and it fails the tests, then I guess you can just contact the place where you got it from or WD's Support and RMA it.

WD's Support: http://products.wdc.com/support/kb.ashx?id=9tAYFJ

Let me know how this goes,
D_Know_WD

I ran the tool and it says that it's passing. The drive just acts unnaturally sluggish.

 

[D_Know_WD]

Have you run the extended test as well?
Have you tried using different cables?

I guess defragmenting the drive may help as well.

D_Know_WD

 

[Jade700]

Have you run the extended test as well?
Have you tried using different cables?

I guess defragmenting the drive may help as well.

D_Know_WD

I've been running the extended test for over 18 hours now, but it still says that there is 105 hours left, so that's uncommon haha.

 

[D_Know_WD]

It shouldn't really take that long. I guess there is something wrong with the drive.
Is it under warranty? In case is it, you better contact the place you got it from or use the WD's Support link I've provided.

Cheers,
D_Know_WD