WD Passport not showing under my computer

[Prakash_2906]

Hi,

I had a WD passport. It is not showing under my computer. When I went to Disk Management it says Disk 1 not initialized. When I try to initialize it, it prompts Access is denied. I need the disk back without losing any data in it. I am currently using windows 8. Pls share the steps to solve the issue....

Thanks

 

[Saga Lout]

Ignore any Spam like links to dubious data recovery software and hang on for the Western Digital staff to appear as if by magic. They'll help you with this one.

 

[SuperSoph_WD]

Welcome to the community, Prakash_2906!

I'm sorry to hear about your issues with the WD My Passport external! 🙁 I'd recommend you to try plugging the drive to a different computer and see how it will pop up there in Disk Management. I'd also suggest you to swap the USB cable with a different one. Another thing that's worth the try is uninstalling and re-installing the WD My Passport as a device from Device Manager ( http://technet.microsoft.com/en-us/library/cc725782.aspx ).
If that happened suddenly, I guess it's also a good idea to do a full diagnostics on the drive using WD's Data LifeGuard Diagnostics. Running the quick and extended tests from the software will help us determine the health and SMART status of your WD Passport. Here's a link to the downloads on our official website: http://products.wdc.com/support/kb.ashx?id=0HFWz4
Though I'm afraid that your file system got lost somewhere. If you initialize the external HDD, you'd also erase your data. I'd strongly recommend you to consider turning to one of our Data Recovery Partners and ask for assistance with your files: http://products.wdc.com/support/kb.ashx?id=tgTcRL


Keep us posted, @Prakash_2906!
SuperSoph_WD

P.S. Abracadabra. Thank you, @Saga Lout!

 

[Josiboy23]

You have to change the volume of the harddrive:

Search for "diskmgmt.msc" then right click on your harddrive and remove the volume. Then set a new simple volume and problem solved.

Let me know if this helped.

Goodluck!

 

[Saga Lout]

That's a guaranteed data loss and good luck will have nothing to do with it.

 

[Josiboy23]

Can you connect your hard drive to iOS or Linux?

iOS reads the disk different then Windows, maybe you can secure the data on the disk. If you can, try to format or remove current volume and add a new volume in Windows.

Or maybe this works:
If you go to Disk Manager, right click on the hard drive and set the partition as active.