Question We can't sign into your account message after logging in with known credentials

[works_arc]

Hi everyone.

I am replacing a conference room computer and, when I log in, I am getting the message that 'we can't sign into your computer. this problem can often be fixed by signing out of your account and then signing back in'. I sign out, sign back in, and the same message pops up. I use the login and pw credentials on another computer and it works without incident. When I check the C: Users, this user, LA-Conference, is not listed. What in gods name is happening here??

 

[works_arc]

Easy fix - disregard.

 

[dudio]

You should at least share the 'easy fix' so this thread has some value.

 

[works_arc]

You should at least share the 'easy fix' so this thread has some value.

[Moderator Note: Link to 5 minute YouTube video deleted.]

 

[Ralston18]

@works_arc

I am deleting the linked 5 minute YouTube presentation showing a screen capture video of the actions you took.

The fix involved a number of registry edits.

The link was difficult to follow (too fast), audio was hard to understand, and the fix involved some sort of registry edits.

Registry edits are not recommended fixes and should only be done as a last resort and a full system backup including the registry itself.

 

[works_arc]

@works_arc

I am deleting the linked 5 minute YouTube presentation showing a screen capture video of the actions you took.

The fix involved a number of registry edits.

The link was difficult to follow (too fast), audio was hard to understand, and the fix involved some sort of registry edits.

Registry edits are not recommended fixes and should only be done as a last resort and a full system backup including the registry itself.

Thanks! I followed the steps in the video!!