dodger46 :
Possibly a Windows Error
First try System File Checker
Winkey plus 'X'
Choose Command Prompt (Admin)
Type sfc /scannow then Enter
It finds and fixes errors in Windows, but doesn't always report them. Run it and see if the fault disappears after re-booting your system
If corrupt files are found that can’t be fixed, try
Dism /Online /Cleanup-Image /RestoreHealth
Re-run SFC
To view CBS Log
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >sfcdetails.txt
Search C drive for sfcdetails.txt or navigate to C:\Windows\System32 and scroll down.
I ran the system file checker and it said it found some corrupt files. Tried the Dism instruction you gave put it came up with this error:
Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.
C:\WINDOWS\system32>dism/online/cleanup-image/restorehealth
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
Error: 87
The online/cleanup-image/restorehealth option is unknown.
For more information, refer to the help by running DISM.exe /?.
The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
C:\WINDOWS\system32>dism.exe
Deployment Image Servicing and Management tool
Version: 6.3.9600.16384
DISM.exe [dism_options] {Imaging_command} [<Imaging_arguments>]
DISM.exe {/Image:<path_to_offline_image> | /Online} [dism_options]
{servicing_command} [<servicing_arguments>]
DESCRIPTION:
DISM enumerates, installs, uninstalls, configures, and updates features
and packages in Windows images. The commands that are available depend
on the image being serviced and whether the image is offline or running.
GENERIC IMAGING COMMANDS:
/Get-MountedImageInfo - Displays information about mounted WIM and VHD
images.
/Get-ImageInfo - Displays information about images in a WIM or VHD
file.
/Commit-Image - Saves changes to a mounted WIM or VHD image.
/Unmount-Image - Unmounts a mounted WIM or VHD image.
/Mount-Image - Mounts an image from a WIM or VHD file.
/Remount-Image - Recovers an orphaned image mount directory.
/Cleanup-Mountpoints - Deletes resources associated with corrupted
mounted images.
WIM COMMANDS:
/List-Image - Displays a list of the files and folders in a
specified image.
/Delete-Image - Deletes the specified volume image from a WIM file
that has multiple volume images.
/Split-Image - Splits an existing .wim file into multiple read-only
split WIM (SWM) files.
/Export-Image - Exports a copy of the specified image to another
file.
/Append-Image - Adds another image to a WIM file.
/Capture-Image - Captures an image of a drive into a new WIM file.
Captured directories include all subfolders and data
/Apply-Image - Applies an image.
/Get-MountedWimInfo - Displays information about mounted WIM images.
/Get-WimInfo - Displays information about images in a WIM file.
/Commit-Wim - Saves changes to a mounted WIM image.
/Unmount-Wim - Unmounts a mounted WIM image.
/Mount-Wim - Mounts an image from a WIM file.
/Remount-Wim - Recovers an orphaned WIM mount directory.
/Cleanup-Wim - Deletes resources associated with mounted WIM
images that are corrupted.
IMAGE SPECIFICATIONS:
/Online - Targets the running operating system.
/Image - Specifies the path to the root directory of an
offline Windows image.
DISM OPTIONS:
/English - Displays command line output in English.
/Format - Specifies the report output format.
/WinDir - Specifies the path to the Windows directory.
/SysDriveDir - Specifies the path to the system-loader file named
BootMgr.
/LogPath - Specifies the logfile path.
/LogLevel - Specifies the output level shown in the log (1-4).
/NoRestart - Suppresses automatic reboots and reboot prompts.
/Quiet - Suppresses all output except for error messages.
/ScratchDir - Specifies the path to a scratch directory.
For more information about these DISM options and their arguments, specify an
option immediately before /?.
Examples:
DISM.exe /Mount-Wim /?
DISM.exe /ScratchDir /?
DISM.exe /Image:C:\test\offline /?
DISM.exe /Online /?
C:\WINDOWS\system32>
What should I do?
I rebooted to see if the scan had solved the problem but some websites still not loading such as hotmail.com