Question Weird problem with PC ?

Theron2290

Honorable
Mar 31, 2017
24
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10,515
Hello everyone,

I have a weird problem with a pre-built PC. It seems to occur kinda randomly, I have not been able to pin down the direct cause.

The issue occur when launching certain games, usually they work just fine, without any issues. However at a certain point, all of them start throwing errors such as "A fatal error has occured", or "Not enough video memory", or sometimes I will get a screen like this:
39IAA5W.jpg


And after a few secounds the pc will restart with no error.

I am kinda leaning towards it being a GPU issue. But I was wondering if anyone has some suggestions on diagnosing that to be as sure as possible. I have looking at the cabling, tried multiple benchmark tests, completely reinstalled graphic drivers wtih DDU, ive tried older drivers, and messed with a bunch of Nvidia settings. The only workaround I have found is to turn off the system, not restart, that wont work. I have to fully shut down the computer and turn it back on after a few minutes and it will run fine for a while.

Does anyone have suggestions on potential fixes or some good diagnostic tools to better determine the problem?

PC Specs -
i9-13900KF
ASUS PRIME Z790-P WIFI D5 DDR5 ATX
Nvidia Geforce 4080
64 GBs DDR5 RAM
2 TB M.2 SSD
 

Lutfij

Titan
Moderator
You forgot to mention the make and model of your PSU.

completely reinstalled graphic drivers wtih DDU
Did you reinstall the latest GPU drivers in an elevated command, i.e, Right click installer>Run as Administrator?

Make and model of your panel? BIOS version for your motherboard at this moment of time?
 

Theron2290

Honorable
Mar 31, 2017
24
1
10,515
You forgot to mention the make and model of your PSU.

completely reinstalled graphic drivers wtih DDU
Did you reinstall the latest GPU drivers in an elevated command, i.e, Right click installer>Run as Administrator?

Make and model of your panel? BIOS version for your motherboard at this moment of time?
Sorry, PSU is VGA SuperNOVA 1000 GT 80 Plus Gold Fully Modular.

I did not try with elevated command. I just used Gefore Experience.

What do you mean by panel? The bios verision is American Megatrends Inc. 1205, 6/14/2023
 

Theron2290

Honorable
Mar 31, 2017
24
1
10,515
I think maybe it is virus? Some kind of trojan, or anything? Did you check it?
What is the game where cumputer get issue?
Hey,

It is not just one game, its mulitple. The main one is Lies of P, that is the first game I noticed it on. But when the errors start I also cant run Cyberpunk, Star Wars Jedi: Survivor, Ready or Not, Dead Space remake.

Those are the only ones Ive noticed. Most of the other games I have installed currently are pretty low intensity and will run when those errors start.

I would also be surprised if it was a virus. I have the full suite of bitdefender and it is returning nothing currently.
 

ClapTrapper

Reputable
May 25, 2020
275
74
4,790
Is it just games?

It sounds like a driver issue. I'd reinstall the drivers again (I know you already did). Make note of the version number of the drivers to make sure it you have the latest.

And TaskManager can be a great friend. Make sure nothing is sucking up memory or cpu cycles.
Also I would run video diagnostics hard.
Are your temps ok? you would think you wouldn't get that error because of temps,but yep sometimes it does.
 

Theron2290

Honorable
Mar 31, 2017
24
1
10,515
Is it just games?

It sounds like a driver issue. I'd reinstall the drivers again (I know you already did). Make note of the version number of the drivers to make sure it you have the latest.

And TaskManager can be a great friend. Make sure nothing is sucking up memory or cpu cycles.
Also I would run video diagnostics hard.
Are your temps ok? you would think you wouldn't get that error because of temps,but yep sometimes it does.
That is all im noticing at this time.

Yeah thats what it seemed like to me. Ill try to reinstall drivers.

Nothing seems to be sucking up too much resources, as far as i can tell.
Do you have a diagnostic software you would recommend?
Temps are good. CPU gets a tiny bit toasty, but nothing crazy. GPU is actually wonderful with temps. Rarely even hits 70 degrees under load.
 

ClapTrapper

Reputable
May 25, 2020
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4,790
That is all im noticing at this time.

Yeah thats what it seemed like to me. Ill try to reinstall drivers.

Nothing seems to be sucking up too much resources, as far as i can tell.
Do you have a diagnostic software you would recommend?
Temps are good. CPU gets a tiny bit toasty, but nothing crazy. GPU is actually wonderful with temps. Rarely even hits 70 degrees under load.
I sorry, this thread got away from me.
I'd start with the basic stuff-and by that I mean diagnostic programs that have been around forever for a reason-they are very good at what they do. And free. Did I mention free?
For temps I'd go with HWMonitor, then just the standard Windows free stuff-their memory checker and TaskMan. And the diagnostic that comes with NVidia.

But honestly I'd just wait. I'm assuming you are using Windows and since I first replied to this (again-sorry for the delay in getting back to you) Windows has not been very nice to me. Opera/Brave crash, sometimes the the whole system.
But it is not the end of the world and the next Windows update will probably fix it.

I'm sure others can give better and newer recommendations for diagnostic software,but I am a very experienced computer geek and stuck in my ways.
"very experienced" means old.