Question Western Digital White Label WD80EMZZ HDD not detected by computer this morning. Sleep issue?

hmj8469

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Feb 9, 2019
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A couple weeks ago I attached a new 4 bay DAS to my Hades Canyon (Windows 11) and I populated it with three older 4TB red label drives. After a week one of the drives started failing. I put a WD80EMZZ from a easystore in the same bay as the drive that failed and started loading files on it (I pooled the three drives in the DAS together as one virual drive using Drivepool). This morning the computer shows the new drive as missing (the other two drives in the DAS are still present).

I read about the 3.3v pin issue with white label WD drives but this doesn't seem to qualify - those issues seem to be with the computer not seeing the disk on bootup. The Hades Canyon sees everything on bootup. I began to worry that maybe the DAS is faulty since I put the new drive in the same bay as the old one, but that seems unlikely.

I also read a thread on here from 2019 about a similar issue (https://forums.tomshardware.com/thr...b-white-drive-after-sleep-or-startup.3466040/) but I don't know if it ever got resolved.

Anyone have suggestions?

Harry
 
To troubleshoot a shucked hard drive in a USB enclosure you need to know the make and model of the computer's power supply? I can't imagine what value that would provide. To provide an update, I went into device manager and in the USB section I disabled all power saving settings. The make and model of the DAS is an Orico 4 Bay USB 3.1 Gen2 enclosure, model 3549C3. Attempts to find any software/drivers, or FW have been futile. Same for thre WD drive.
I have not yet attempted to look into the BIOS settings of the Hades Canyon.
 
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