What has happened to my Graphics Card (GTX-670)

Page 2 - Seeking answers? Join the Tom's Hardware community: where nearly two million members share solutions and discuss the latest tech.
Well let's see if we can narrow this down using the Event Viewer. Start -> Right-click Computer -> Manage. In Computer Management, click on Event View (left-pane) -> Windows Logs -> Applications. You will see a list of all of the applications and their installations. Scroll down until and check out the "MsiInstaller" entries under the "Source" column. You should see ones with an error (red !). Read the bottom pane and see what happened.
 
Check in Device Manager See a yellow exclamation point next to a device in Device Manager? Don't worry, it's not that uncommon. There are many reasons that a yellow exclamation point might show up in Device Manager - some more serious than others.
Answer: A yellow exclamation point next to a device in Device Manager means that Windows has identified a problem of some kind with that device.

The yellow exclamation mark provides an indication of a device's current status and could mean that there is a system resource conflict, a driver issue, or any number of other things.

The yellow mark itself doesn't give you any valuable information but what it does do is confirm that a Device Manager error code has been generated. To fix whatever problem is going on, you'll need to view this code and troubleshoot accordingly.

To view the Device Manager error code that was generated for this piece of hardware, you'll need to view the device's status in Device Manager.



Note: I often get asked about the "yellow question mark" in Device Manager. The yellow question mark appears as the full sized device icon and will appear when a device is detected but not installed. You can solve this problem by updating the drivers for the device.

There is also a green question mark that can appear in some situations but only in Windows Millennium Edition (ME).

Also, in case you're really paying attention in Device Manager, it's not a yellow exclamation point at all - it's a black exclamation point on a yellow background. The yellow background is triangle shaped in Windows 7 and Windows Vista and a circle in Windows XP.
More Related to the Yellow Exclamation Mark

 


This is what I found:
Log Name: Application
Source: MsiInstaller
Date: 29/12/2012 21:36:27
Event ID: 11719
Task Category: None
Level: Error
Keywords: Classic
User: Benjamin-PC\Benjamin
Computer: Benjamin-PC
Description:
Product: Etron USB3.0 Host Controller -- Error 1719.Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="MsiInstaller" />
<EventID Qualifiers="0">11719</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-29T21:36:27.000000000Z" />
<EventRecordID>10097</EventRecordID>
<Channel>Application</Channel>
<Computer>Benjamin-PC</Computer>
<Security UserID="S-1-5-21-1765326389-524560061-2523818408-1002" />
</System>
<EventData>
<Data>Product: Etron USB3.0 Host Controller -- Error 1719.Windows Installer service could not be accessed. Contact your support personnel to verify that it is properly registered and enabled.</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>(NULL)</Data>
<Data>
</Data>
<Binary>7B44464242373338432D373144382D344443352D423844322D4436354333373638304532377D</Binary>
</EventData>
</Event>

I also searched for any errors occurring around the time of Modern Warfare crashing causing all this red adn green dots. This seems to be the one.

Log Name: Application
Source: Microsoft-Windows-WMI
Date: 28/12/2012 21:55:07
Event ID: 10
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Benjamin-PC
Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WMI" Guid="{1edeee53-0afe-4609-b846-d8c0b2075b1f}" EventSourceName="WinMgmt" />
<EventID Qualifiers="49152">10</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-12-28T21:55:07.000000000Z" />
<EventRecordID>8397</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>Benjamin-PC</Computer>
<Security />
</System>
<EventData>
<Data>//./root/CIMV2</Data>
<Data>SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage &gt; 99</Data>
<Data>0x80041003</Data>
</EventData>
</Event>
 
I tried figuring out what the Code 43 error in the device manager under display adapter is supposed to mean and how to fix it also using google but to no avail. Updated the driver software for the GTX 670 in the device manager, still the same issues.
 


Do you think a repair install would do, too? Don't really have the time to organize back up of personal data. Also, I figure that rma would easily take a week if not more.
 
I don't think so you could try it at this point rma is the route i would go. It's up to you.I'm sorry wasn't of any help.
 


No worries bigcyco1!
I removed the graphics card before supper, just to try out the recommendation from the CCL customer service guy - didn't change anything. However, when using the on-board graphics, I was able to install the monitor drivers.
I'll contact CCL by mail tonight and phone tomorrow. Just hope that the graphics card is the only problem.

Thank you for your support and advice!
I will post an update later on.

Biba
 


WTF!!!! I just played a bit around whilst in safe mode and when I restarted, everything seemed to be fine ... the resolution is still a bit funny but otherwise seeming ok ... already told the guys at CCL I would like to RMA.

Even gpuz seems good now!
http://gpuz.techpowerup.com/13/01/01/53v.png

Ok, just tried Modern Warfare 2 again, running it under "optimal video and audio", actually not that optimally looking on my screen. That reminds me that when I started playing it, I changed the audio/video settings to high levels of detail and resolution. Could it be that that knocked out my gpu in the first place.
I shall try some other games now, too.

Would you still consider RMA now that it happened once?

Funny but the fridge in the little room called office changed its mode and made the monitor turn black for a few seconds. Haven't seen that before.
 
Found this in Windows Action Center, might be the trigger for my problems

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Files that help describe the problem
WD-20121228-2123.dmp
sysdata.xml
WERInternalMetadata.xml

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80077DF190
BCP2: FFFFF8800F225A88
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
 
After playing a bit more than an hour of Modern Warfare 1 and 2 on 1680x1050 I can report that there have been three or four occasions with the odd pixel here and there and one with a multi-coloured diagonal stripe. They all went away though.
I will update the nvidia drivers tomorrow and see if that resolves the matter or makes it worse.
 


Hi there,
The guys at CCL were great, offering RMA and further support, I decided to wait a little while because I actually managed to get everything to work again twice (even if only for a short while). Also, after surfing through various forums, it didn't seem to be hardware related to me.
This evening I updated to Nvidia 310.90 drivers and everything seems (touch wood) to be working well :wahoo:

Hopefully problem solved



 
Great news. I am glad it all worked out. :)
 
After successfully running various games on high settings for roughly a week without major problems, I had a few BSOD's trying to play Dead Island. So today, the graphics card went back to CCL. Am curious to see if a new card will really solve the issue.
 
Don't know if people are still on the thread but 310.90 has been causing a *** ton of bsod's for me try an olfder driver just not the one you were on before
 

TRENDING THREADS