What is causing this problem please help.

[Akahs]

While playing a game, it quits the game. The Windows background changes. When I quit the game, both screens instantly turn white. I put the graphics card and the processor into a stress test at the same time. The values are normal. When I right-click on the Windows bar, it starts to flicker. It gives an RTC error when entering voice mode on Discord. I wonder what is the reason for my Windows error. I left a video below of my Windows error.
https://files.fm/f/fvm9sb5zd3

 

[Lutfij]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Where did you source the installer for your OS? Did the issue crop up after a recent Windows update? If the latter, try running a system restore prior to the point before the update.

 

[Akahs]

Welcome to the forums, newcomer!

When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

Where did you source the installer for your OS? Did the issue crop up after a recent Windows update? If the latter, try running a system restore prior to the point before the update.

Hello, I have been experiencing this problem for the last week, my windows is licensed.
I don't know if it was after the windows update or not.

 

[Colif]

While playing a game, it quits the game. The Windows background changes. When I quit the game, both screens instantly turn white.

When I right-click on the Windows bar, it starts to flicker.

try running DDU in safe mode, uninstall the AMD GPU drivers, boot back into windows and install latest version of Adrenalin

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

It gives an RTC error when entering voice mode on Discord. I

that can be a network error. Try updating Realtek LAN drivers
if you on win 10, download Win10 Auto Installation Program (NDIS) from under windows header below
If you on win 11, download Win11 Auto Installation Program (NetAdapterCx) from under windows header below:
https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

See if that helps.

 

[Akahs]

try running DDU in safe mode, uninstall the AMD GPU drivers, boot back into windows and install latest version of Adrenalin

How To - How to perform a CLEAN install of your video card drivers.

Updated 9-19-19 How to do a CLEAN install of your graphics card drivers using the Wagnard tools Display Driver Uninstaller A major issue on many systems is the presence of multiple graphics card drivers or drivers that have been incompletely uninstalled followed by the installation of...

forums.tomshardware.com

that can be a network error. Try updating Realtek LAN drivers
if you on win 10, download Win10 Auto Installation Program (NDIS) from under windows header below
If you on win 11, download Win11 Auto Installation Program (NetAdapterCx) from under windows header below:
https://www.realtek.com/en/componen...0-1000m-gigabit-ethernet-pci-express-software

See if that helps.

Thanks for your comment but all these problems occur after the game crashes.
I ran a stress test on the processor and graphics card, and it showed no problems.

 

[Ralston18]

I will add the suggestion to look in Reliability History/Monitor and Event Viewer for any error codes, warnings, or even informational events being captured just before or at the time of the crashes.

Start with Reliability History/Monitor. Much more end user friendly and the timeline format may reveal some pattern.

Event Viewer requires more time and effort to navigate and understand.

To help:

How To - How to use Windows 10 Event Viewer | Tom's Hardware Forum (tomshardware.com)

Any given entries can be clicked for more detailed information. The details may or may not be helpful.

Post what you find.

 

[Akahs]

@Ralston18
https://files.fm/u/fetsppd4m7#/view/t93gnx87gw
here it is
The Desktop Window Manager process has exited. (Process exit code: 0xc00001ad, Restarts: 1, Primary display device ID: AMD Radeon RX 6600)

 

[Ralston18]

Manually download the GPU drivers directly from the manufacturer's website. Reinstall and reconfigure.

No third party tools or installers such as DDU. Also be sure that you are downloading the drivers from the actual manufacturer's website.

If that does not work there may be other problems such as corrupted files.

Start with the built in Windows troubleshooters. The troubleshooters may find and fix something.

If the troubleshooters do not work then try "dism" and "sfc /scannow":

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

And do remember to include full system hardware specs and OS information.