My build is as follows:
PSU: Sentey 725W "XPP-725HS"
Mobo: MSI DDR4 "B350M Mortar"
CPU: AMD Ryzen 7 1700 3.0 ghz
RAM: 4x4 Corsair Vengeance DDR4 LPX 3000 MHz
GPU: XFX GTX Black Core Edition RX580 8GB 1405 MHz
OS: Windows 10 Pro V. 1809 Build 17763.379
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The problem:
The screen freezes, followed by either -
A.) returning back to normal after a 3-4 second pause, no beeps
B.) screen goes black after 3-4 seconds, beeps come from speakers (not mobo) and returns to normal
C.) screen goes black after 3-4 seconds, then to no signal after 3-4 seconds. System reboots automatically.
In all 3 events, I will get a notification from Radeon settings stating "Wattman settings restored due to unexpected system failure" even after event C as soon as the desktop is back up.
This issue has persisted since building, and mostly event A or B occurs, although event C occurs most often while gaming. If any of them occur while gaming, the game most likely crashes as well.. although some games recover (unless event C). Any of the issues happen at random while doing anything on the computer, but I'm most likely to see an issue when opening something (e.g opening folder, right clicking to open drop down menu, clicking on link in browser, clicking tabs in browser, loading web pages and scrolling with mouse wheel is highly likely to cause it) The problems almost never happen when the computer is not being used, or while I'm only typing.
It seems to have gotten worse over time as well, as it started out as usually being A and occasionally C, very rarely B. Possibly being exacerbated by software and drivers?
THINGS I HAVE RULED OUT:
GPU - surprisingly enough, the problem continues after installing alternate GPU (and reinstalling drivers, etc) and GPU functions flawlessly in other systems
GPU Drivers - I long suspected this, but no matter how many times I uninstall previous drivers and reinstall, as well as reinstalling windows 3 times now, the problems persists.
HDMI cables - persists on different cables.
RAM - system boots normally, never once heard the mobo speaker beep, RAM functioning fine.
THINGS I HAVE NOT RULED OUT/MOST LIKELY:
Motherboard - this suggestion came from friend who has some years of experience with this stuff. didn't go into much explanation or detail of what he thinks it is, just a bad board perhaps. couldnt be anything like electrical shorts, right? I have no idea.
CPU - there was a particular incident after a C event in which the CPU was running at 1.51 ghz, about half of its factory clock. I had to flash the bios and restore defaults to fix this issue. thought it might be related
Windows - you all know the sheer amount of stuff Windows could be conflicting with here. automatic driver installs, group policy, yadda yadda could be interfering. Although I have turned those settings off and seen no change in performance, I will not rule of this (P)OS.
PSU - I feel like I would be getting a lot more issues if the power supply was malfunctioning but I have not found a way to rule it out.
-----------------------------------------------------------------------------------------------
My build is as follows:
PSU: Sentey 725W "XPP-725HS"
Mobo: MSI DDR4 "B350M Mortar"
CPU: AMD Ryzen 7 1700 3.0 ghz
RAM: 4x4 Corsair Vengeance DDR4 LPX 3000 MHz
GPU: XFX GTX Black Core Edition RX580 8GB 1405 MHz
OS: Windows 10 Pro V. 1809 Build 17763.379
PSU: Sentey 725W "XPP-725HS"
Mobo: MSI DDR4 "B350M Mortar"
CPU: AMD Ryzen 7 1700 3.0 ghz
RAM: 4x4 Corsair Vengeance DDR4 LPX 3000 MHz
GPU: XFX GTX Black Core Edition RX580 8GB 1405 MHz
OS: Windows 10 Pro V. 1809 Build 17763.379
-----------------------------------------------------------------------------------------------
The problem:
The screen freezes, followed by either -
A.) returning back to normal after a 3-4 second pause, no beeps
B.) screen goes black after 3-4 seconds, beeps come from speakers (not mobo) and returns to normal
C.) screen goes black after 3-4 seconds, then to no signal after 3-4 seconds. System reboots automatically.
In all 3 events, I will get a notification from Radeon settings stating "Wattman settings restored due to unexpected system failure" even after event C as soon as the desktop is back up.
This issue has persisted since building, and mostly event A or B occurs, although event C occurs most often while gaming. If any of them occur while gaming, the game most likely crashes as well.. although some games recover (unless event C). Any of the issues happen at random while doing anything on the computer, but I'm most likely to see an issue when opening something (e.g opening folder, right clicking to open drop down menu, clicking on link in browser, clicking tabs in browser, loading web pages and scrolling with mouse wheel is highly likely to cause it) The problems almost never happen when the computer is not being used, or while I'm only typing.
It seems to have gotten worse over time as well, as it started out as usually being A and occasionally C, very rarely B. Possibly being exacerbated by software and drivers?
THINGS I HAVE RULED OUT:
GPU - surprisingly enough, the problem continues after installing alternate GPU (and reinstalling drivers, etc) and GPU functions flawlessly in other systems
GPU Drivers - I long suspected this, but no matter how many times I uninstall previous drivers and reinstall, as well as reinstalling windows 3 times now, the problems persists.
HDMI cables - persists on different cables.
RAM - system boots normally, never once heard the mobo speaker beep, RAM functioning fine.
THINGS I HAVE NOT RULED OUT/MOST LIKELY:
Motherboard - this suggestion came from friend who has some years of experience with this stuff. didn't go into much explanation or detail of what he thinks it is, just a bad board perhaps. couldnt be anything like electrical shorts, right? I have no idea.
CPU - there was a particular incident after a C event in which the CPU was running at 1.51 ghz, about half of its factory clock. I had to flash the bios and restore defaults to fix this issue. thought it might be related
Windows - you all know the sheer amount of stuff Windows could be conflicting with here. automatic driver installs, group policy, yadda yadda could be interfering. Although I have turned those settings off and seen no change in performance, I will not rule of this (P)OS.
PSU - I feel like I would be getting a lot more issues if the power supply was malfunctioning but I have not found a way to rule it out.
-----------------------------------------------------------------------------------------------
My build is as follows:
PSU: Sentey 725W "XPP-725HS"
Mobo: MSI DDR4 "B350M Mortar"
CPU: AMD Ryzen 7 1700 3.0 ghz
RAM: 4x4 Corsair Vengeance DDR4 LPX 3000 MHz
GPU: XFX GTX Black Core Edition RX580 8GB 1405 MHz
OS: Windows 10 Pro V. 1809 Build 17763.379
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