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Question What is going on with my PC ?

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jon96789

Reputable
Aug 17, 2019
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4,740
Back in the beginning of December, my PC was acting weird. I have a 200 Mb/s download speed from Spectrum. The PC will show 200 Mb/s on Speedtest to any local server but when connecting to any distant server in the continental US (I live in Hawaii) it would show a speed of only 30 Mb/s. I could not figure the issue out and had to do a Windows 10 full repair which got me back up and running.

This morning, my PC recognized any storage device connected to the front panel of the case with no issues (there are four USB ports, two USB 1.0 and two USB 2.0 ports. But this afternoon, it would not recognize any devices at all in any of the USB ports. The PC would make the sound when a device is inserted into the USB port but Explorer showed nothing. Device Manager and Disk Management did not show anything either. I reset the BIOS but that did not work. The BIOS still did not recognize any storage device plugged into the USB port in the boot menu, it only showed the boot C: drive.

Luckily, I saved an image of the C: drive and was able to restore the C: drive back to what it was when I reinstalled Windows. After that, Windows recognized devices connected to the USB 2.0 ports with no issues, but now, both USB 1.0 ports are "dead". Nothing happens when I insert anything in the USB 1.0 ports, no sounds, nothing.

I shut down the PC and double checked the USB front panel connector to the mobo and it was fine. The BIOS also now recognized devices inserted in the USB port. Why would the BIOS not recognize a drive in the USB port even after a reset but then work after Windows is repaired? Why would the two USB 1.0 ports suddenly not work? It's been a bad month.

configuration:

ASUS ROG Crosshair HERO VIII B570 AM4 motherboard
AMD 5950X CPU
MSi RTX2070 graphics card
Samsung 970 M.2 1TB SSD
Samsung 970 QVO 2TB SSD
WD 4TB Red Plus drive
Toshiba 5TB hard drive (3) for 15TB storage
Corsair Vengeance LPX RAM 3200MHz (4x 8GB)
Corsair Obsidian 750D case
Corsair CX850M power Supply
Corsair H115i RGB PLatinum AIO Cooler

<mod edit> OS: Windows 10
 
After taking off the side panel, I found the errant USB cable from the front panel. I connected it to the USB port on the Commander Core XT and the first USB 2.0 port beeped when I inserted a drive in it but after that, it was dead. The second USB 2.0 port works fine. I guess I really need to get a new USB harness from Corsair, I just hope that the cable will be back in stock someday, but since it is an older case, I won't keep my hopes up. THanks everyone. Sorry i just did not understand all of you for a while.