What is the problem here?

[rex103]

So I just built my new PC, installed windows, everything is going fine, except when I go into the devices and printers window my PC has a yellow warning sign on it. When I click properties and go into the hardware tab there are warning signs on the following items:
Ethernet Controller
SM Bus Controller
Universal Serial Bus (USB) Controller
Unknown Device

What could be causing this?

 

[turkey3_scratch]

Did you install your motherboard drives?

 

[jrrdmchls]

Sounds like you didn't install your motherboard drivers. There should have been a CD disk that came with your motherboard Or you can go out to the manufacturers website and grab the drivers. You should only "Really" need the Ethernet controller driver and then you can do a windows update via the interweb and you should be set.

 

[JackNaylorPE]

1. Insert the MoBo CD / DVD and there should be a utility that does the Hardware installs for you. Decide if there is something you don't need and you can skip that one. If not sure, install.

2. There may be newer drivers on the manufacturers web site. However, i always recommend that you install the ones from the CD for two reasons:

a) establish a working / not working "out of box" condition for warranty purposes.
b) It may contain, utilities that come as a "bonus" which are licensed and while the ones on the CD will have the license number / authorization, the ones on manufacturers web site oft do not.

3. Install all the drivers except those ya know don't want. Chipset and LAN drivers should be first. The USB driver will make your 3rd one go away.

4. Run Windows Update the 22 or whatever times it needs to update windows.

5. Never let Windows Update install hardware drivers. It often goes bad, very bad. And when it does, MS does not provide support, and when you use MS downloaded drivers, manufacturer does not provided support.

6. That driver utility will oft have a function that compares your drivers with ones on manufacturer's web site. It will say for example the current version is 5.51 and that the latest is 5.96 ... and it will have a checkbox offering whether you want to update.... very convenient, it d/l's and installs. Otherwise, just go to manufacturer web sites and d/l individually.

7. Don't forget Monitors, Optical Drives, Video cards, etc.

 

[rex103]

Thanks guys! I kinda had a feeling that's what it was but I wanted to get a more experienced opinion. I'll grab that motherboard CD and install those drivers