What is this CHIP ? Can you answer ?

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UPDATE: .. Received an email from the Online Retailer .. this is what he had to say about "ES" CPU's .. LOL

Dear Valued Customer,

What Intel states are engineering samples are merely CPUs that are shipped to OEMs (Dell, HP, Gateway, etc.) for installation into computers sold by them. "ES" CPUs have more capabilities than their retail counterparts; even Intel states so. If the CPU was not what you ordered, there would be no way you could even boot Windows, let alone have a stable system.

We may differ on how ES CPUs are classified, but, regardless, we understand this will not satisfy you. We can submit on your account a full refund.

Thank you.
Sincerely,
Returns Department

You gotta love e-tailers. There are a lot of great deals out there, but some scams as well. And you gotta love the stories they come up with when you catch them trying to pull one over on you.

I get that a lot buying my wife's books for school. They send a CD instead of the book, then claim they explicitly stated it was a CD, when all the while you have a printout of the web page that explicitly states its the book.

BTW, as I am sure you have already figured out, they were outright lying to you. NOBODY uses ES chips in their PCs, not Dell or HP or anyone. If they did, there would be no reason for a distinction between ES and OEM.
 
UPDATE: .. Received an email from the Online Retailer .. this is what he had to say about "ES" CPU's .. LOL

Dear Valued Customer,

What Intel states are engineering samples are merely CPUs that are shipped to OEMs (Dell, HP, Gateway, etc.) for installation into computers sold by them. "ES" CPUs have more capabilities than their retail counterparts; even Intel states so. If the CPU was not what you ordered, there would be no way you could even boot Windows, let alone have a stable system.

We may differ on how ES CPUs are classified, but, regardless, we understand this will not satisfy you. We can submit on your account a full refund.

Thank you.
Sincerely,
Returns Department


My little response back to them about the above email:

You didn't pull up the site did you (I sent him a link directly to Intel's website about the ES processors) .. in nice BOLD lettering " These processors are not packaged or labeled for sale to consumers... " .. I don't care what DELL, HP or Gateway does either .. that is not you .. you list on your website a Core 2 Extreme X6800 OEM processor .. that is NOT what you sent me.

Credit my account the FULL amount .. I'll deal with Intel Corporation directly about this.

Thank you.


So .. as you can see !!! This guy is clueless. I requested a FULL refund .. in which they responded honoring the refund and should show on my account within 3 days.

They are feeding you a bunch of bull!!!!!

916-377-7000
Intel recommends that you contact your local dealer or distributor before contacting Intel

You have contacted your local dealer so you should now contact Intel verbally.

Jack

Oh no, he dropped the ball by sending the thing back! Now he has only the pics of the ES and not the ES itself to send to Intel. With no physical evidence of actually having the processor, the etailer can call the buyer a liar, etc.
 
Correct .. I have ALL the emails that went back and forth between me an the retailer .. the original receipt .. and I can also print out the charge to my visa account that shows the withdrawal of $ 769.00 from there company .. also have printout of FedEx return shipping with RMA information and the signature of the jerk that signed for it.

Either way .. even though I do not have the chip anymore .. I'm covered and they're screwed.

I will be posting the name of the Retailer shortly .. after I make a couple of phone calls.

Thanks to a few people who have PM'd me with direct numbers .. muchly appreciated. 😀
 
anyone have any thought on just HOW they got an es? i thought they were only for previewing/reviewing and stuff on websites like toms/annand/extreme tech ?
 
Well people .. gonna keep you stringed along a bit longer .. LOL

Nothing yet on the credit back to my visa from the Retailer .. they did say however that it could take up to 3 business days .. so they have up til Thursday, January 25th.

People have been contacted in regards to this whole situation // and thats all I can say at this time :wink:

I know you all want to know whats going on .. and I apologize

I will let you all know though if I receive my funds back or not.