What is wrong with my card?

[Negativelead]

I need some real help on this one. I'm not just posting a thread because I'm bore and want to shoot the breeze. Thank You in advance for any help.

I have a serious decision to make. Got a 390x on Cyber Monday. Received two days later, poped it in, and my games started immediately crashing. At first, I got a couple blue screens. 'Windows has shut down your computer to prevent damage..." So I backed off the card and pondered. My Corsair CS 750 watt was initially deemed an inferior PSU (Tier 4). So some other posters and I worked toward the opinion that it was being cause by the cheap PSU.After waiting a couple days and trying again the games would work for about two hours and then they would just crash to the desktop. Now they crash after only a couple minutes.

I initially ordered an 850 Corsair rmx. But after shopping around a little, and thinking "I don't want to buy another PSU if I ever SLI," I ordered a 1050 PSU a day later.The 850 is here, but I don't want to open it because its going back.

Posting on some other forums last night one of the Grand masters said that he found an article claiming the CS 750 was a tier 2 , and suggested it was most likely a faulty GPU. I can't send the UPC in for my rebate and then later find out that the card is bad. Last night I was watching a movie in windows media player and browsing the net, so I decided to check the temp and the thing was cranking at 75c. Which doesn't seem like a good sign to me. Today it's running at 28c.

Is there anything I can do to determine if the PSU is causing the GPU to shut down? This wouldn't be a driver issue would it?

 

[Jaime3d]

My guess is that it is a faulty GPU. You can't open the 850 and try it out without being able to return it?

 

[Negativelead]

My guess is that it is a faulty GPU. You can't open the 850 and try it out without being able to return it?

The thought has crossed my mind. But I would rather not. I just got off the phone with ASUS. They told me to download a new driver. 15.201 from 9/9/2015

I have 15.200 from 6/22 So I'm going to see if that helps. I also need to get around to updating to Windows 10. I've just been putting it off.

 

[Negativelead]

Well that didn't work. The card won't take a load for even a minute now. There is another issue, that comes and goes, that I did not mention in my OP. Since installing the new card, the mouse cursor does some funky stuff. It will often, "tear" into several vertical cursors stacked on top one another. So I have like a two inch line I'm using as a mouse cursor. Next time it happen I'll take a screen shot.

But I've found that often graphics cards have weird little quarks like that. My 280x made the task bar flutter on my monitor whenever I would split the image with my TV.

I'm starting to really think it's the card. I've got my 280x on sale at ebay. My luck someone will buy it in the middle of my RMA and I'll be without my computer for a week.

 

[Jaime3d]

I mean, technically your GPU could be going haywire because it's not getting the power it needs from the PSU, or it's getting irregular power from the PSU. But I think that's really unlikely. I still think the problem is the GPU.

You're certain you've connected the correct additional power leads to the GPU? Can you try a different PCIe slot?

 

[NightAntilli]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

 

[Negativelead]

I mean, technically your GPU could be going haywire because it's not getting the power it needs from the PSU, or it's getting irregular power from the PSU. But I think that's really unlikely. I still think the problem is the GPU.

You're certain you've connected the correct additional power leads to the GPU? Can you try a different PCIe slot?

I just called ASUS back, and as I was certain they would, the guy told me it was most likely because my PSU was not GOLD Rated.

I was just looking in the box, and the manual. There is an adapter that takes one end and splits to a two headed 8/6 pin.
I just hooked up the leads directly from my PSU. I think I took a 4 and a 2 to make the 6 pin.

Do you think I should try that adapter?

 

[Negativelead]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

I had read passingly that there was mention of a driver issue.

I first installed the CD that came with the card, (V1293) So version 15.200 from 6/22 was initially installed. Then after calling ASUS for the first time I installed the driver from 9/9/ ver 15.201. So that's the current driver I have.

I'll do a Google search for the Crimson Driver, if you know of a link that you could post that would help.

 

[maxalge]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

I had read passingly that there was mention of a driver issue.

I first installed the CD that came with the card, (V1293) So version 15.200 from 6/22 was initially installed. Then after calling ASUS for the first time I installed the driver from 9/9/ ver 15.201. So that's the current driver I have.

I'll do a Google search for the Crimson Driver, if you know of a link that you could post that would help.

Run DDU clean out the old drivers


Install the latest driver from the AMD website



are your motherboard drivers up to date?



bios as well?



also yes there is a way, run a benchmark like valley or heaven if the power supply is not up to the task you should crash when it ramps up performance.

 

[Negativelead]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

I had read passingly that there was mention of a driver issue.

I first installed the CD that came with the card, (V1293) So version 15.200 from 6/22 was initially installed. Then after calling ASUS for the first time I installed the driver from 9/9/ ver 15.201. So that's the current driver I have.

I'll do a Google search for the Crimson Driver, if you know of a link that you could post that would help.

Run DDU clean out the old drivers


Install the latest driver from the AMD website



are your motherboard drivers up to date?



bios as well?



also yes there is a way, run a benchmark like valley or heaven if the power supply is not up to the task you should crash when it ramps up performance.

I hate AMD's web-site. They don't let you download drivers you have to download Catylist Control center, and I have never found an option in Cataylist Control center to "update drivers"

The Crimson drivers are from 11/30. So I guess I'll try them.

 

[Negativelead]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

I've had some success so far with the Crimson drivers. I downloaded the 11/30 beta link, and then ran Fallout 4. It did not crash and I played for about a half hour. I'm going to run ACU now and see if it crashes. It was the one that kept crashing early today when I was trying to run it.

 

[Negativelead]

Did you install the Crimson driver? It had a bug where the fan would be stuck at 20% causing the card to overheat. There's a hotfix for it.

I played a half hour of ACU and the card performed beautiful at 64c under full load.

The somewhat bittersweet news is that my save game got corrupted and I was on the last mission. I think it happen because one of the crashes happened as soon as the environment loaded and and the save game was still being overwritten. I'm not all that bummed out about it, I can just watch the ending on youtube.

I'll have to sit down and play for a good couple hours before I can say that the crashes are completely gone.