[SOLVED] What is wrong with my internet?

[The_Meme_Player]

I am connected via ethernet to my router, and have unbearable issues. I try to download a driver update for my motherboard (200mbs), and I am getting 100kb/s. Halfway through the download, the speed boosts all the way up to 2mb/s. Then near the end, it goes down to 50kb/s. This issue is present on all my devices.

I try a speed test. First test, I get 0.3mb/s download and 11mb/s upload. Second test, I get 2mb/s download and 11mb/s upload. Third test, I get 30mb/s download and 15mb/s upload. I do it a forth time, and goes down to 0.2mb/s download, but still 11mb/s upload. Isn't your upload speed supposed to be slower than your download?

I struggle to watch a 1080p youtube video without it taking 30sec+ to load. All the online games I play have at least 20% packet loss, no matter the server, yet I have only 30 ping.

Other things to note:

1. This issue is also present with my wifi
2. I have tried multiple ethernet cables

 

[punkncat]

I would go through the checklist suggestions to power cycle all of your equipment, check again. Might check to see if there is a reported outage in your area. If in the US, there has been a lot of news about "attacks" to both cell and internet providers all week. That may be causing you issue?

 

[The_Meme_Player]

The issues I currently have have been prominent for about 2 years now, so it can't be anything recent. I am fairly certain it is our router, because it is about 5 years old at this point. My family refuses to upgrade the internet or get a new router, so I am forced to troubleshoot some different way.

 

[punkncat]

ouch

Sounds like you need a new router and or a tech out to troubleshoot their end of the equipment.
I had a similar issue with a provider some years ago involving a bit of their equipment down the street from my house. They kept blaming it on my inside equipment...either way probably not a lot of help to you without being authorized on the account.

 

[SamirD]

So if you suspect it is the router an easy test would be to connect directly to the modem. If you have the same issues, it's not your router--it's probably an issue with the isp. And if it's been going on that long, probably a simple cabling issue that they need to fix.