What's a synonym for "happening in the Operating system"?

[Rodion15]

Sorry mates, this may look like a silly question, but I never find the appropiate word for "...the issue is happening in the operating system", meaning: after you log in" versus "happening during boot or while logged out etc. What word may I use to mean "in the operating system?", or "after login". I guess there aren't any better.

 

[animemangamer]

Processing?

 

[canadianvice]

I would say, perhaps "a problem while on/at the desktop".

For me at least, that would suggest it is a problem that has happened post-log in, when the user is at their computer and able to start/run applications at will. I don't think there is a word to qualify that state in a single one.

 

[Rodion15]

I would say, perhaps "a problem while on/at the desktop".

For me at least, that would suggest it is a problem that has happened post-log in, when the user is at their computer and able to start/run applications at will. I don't think there is a word to qualify that state in a single one.

Thanks for your polite answer, I appreciate it. "while at the desktop" is a good quick way to say it.

 

[Rocky Bennett]

^^^^ In my opinion "while at the desktop" is less eloquent than "after log in." It is not as clear and it has more words.

 

[Rodion15]

^^^^ In my opinion "while at the desktop" is less eloquent than "after log in." It is not as clear and it has more words.

"while logged in" or "when logged in" may be good too. Thanks for that.

 

[canadianvice]

Speaking from experience in tech sales and as a retail technician for quite some time, I'd argue "logged in" is the better of the two. It wouldn't raise nearly as many questions for the more average humans I had to deal with on a regular basis, and for tech people it gets the point across.

I think the important thing with terms like boot, logged off, logged on, etc. is to make sure you're using the progressive and "while" to indicate if it's post-process or during. But really, I don't think you'll find a better way to say it, those are really about the most pointed way of doing it that occurs to me. Always try to keep it simple - many, many people have a very low boundary for "complicated" in regards to tech, so don't elaborate it more than required.

Another protip, should you be working with such people in future OP, is many people have a piss poor idea of what they need to do to get where they want to go when it comes to technology. In such circumstances, make a habit of asking them what they want to accomplish, rather than the means. You'll find you can fill the details in much better from the conclusion in many cases, over trying to parse together their ideas about how details they don't understand work.

 

[Rodion15]

"while logged in" is good, or "after you log in" but a customer may not know what that means. In practice you sometimes need to elaborate "while you're using your computer, after you've entered your password and all that".
Thanks for your answer.