- Oct 28, 2024
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Hello there!
1. My Problem
Since 4 days ago I get a whea-logger error.
The PC ran without issues for a year. Three days ago, it restarted on its own while playing Crusader Kings 3. Since then, this happens during gaming applications after about 5-10 minutes. The event viewer reported the following errors:
Volume Shadow Copy Service error: An unexpected error occurred while calling the routine "CoCreateInstance." hr = 0x8007045b, The computer is shutting down. Source: VSS, Event ID: 8193
Volume Shadow Copy Service information: "The COM server with CLSID and name "CEventSystem" cannot be started. [0x8007045b, The computer is shutting down.] Source: VSS, Event ID: 13
I reinstalled Windows 11, but the problem persisted. Only this time with a different error message:
WHEA-Logger
Critical hardware error
Reported by component: Processor core
Error source: Machine Check Exception
Error type: Cache Hierarchy Error
Processor APIC ID: 5
The temperatures are below 70 degrees.
2. What I've already tried:
However, none of those improved the situation.
In other forums, I read that it could potentially be related to VDDG CCD / IOD if these are set too low. Any opinions on that?
Otherwise, I ordered a motherboard and a graphics card to check these components as well.
3. My System
1. My Problem
Since 4 days ago I get a whea-logger error.
The PC ran without issues for a year. Three days ago, it restarted on its own while playing Crusader Kings 3. Since then, this happens during gaming applications after about 5-10 minutes. The event viewer reported the following errors:
Volume Shadow Copy Service error: An unexpected error occurred while calling the routine "CoCreateInstance." hr = 0x8007045b, The computer is shutting down. Source: VSS, Event ID: 8193
Volume Shadow Copy Service information: "The COM server with CLSID and name "CEventSystem" cannot be started. [0x8007045b, The computer is shutting down.] Source: VSS, Event ID: 13
I reinstalled Windows 11, but the problem persisted. Only this time with a different error message:
WHEA-Logger
Critical hardware error
Reported by component: Processor core
Error source: Machine Check Exception
Error type: Cache Hierarchy Error
Processor APIC ID: 5
The temperatures are below 70 degrees.
2. What I've already tried:
- I reinstalled Windows 11 Pro.
- I updated the BIOS.
- I activated and deactivated the XMP profile.
- I tested my RAM sticks individually.
- I tested my old Ryzen 5 3600 CPU.
However, none of those improved the situation.
In other forums, I read that it could potentially be related to VDDG CCD / IOD if these are set too low. Any opinions on that?
Otherwise, I ordered a motherboard and a graphics card to check these components as well.
3. My System
- CPU: AMD Ryzen 7 5800X3D
- RAM: 16GB G.Skill RipJaws V DDR4 3200MHz Dual Kit / Corsair Vengeance LPX 16GB DDR4 3200MHz
- Mainboard: MSI Tomahawk Max B450 AM4
- Power Unit: Be Quiet! Pure Power 11 500W CM
- Case: Be Quiet! Pure Base 500
- Graphics: Sapphire AMD Radeon™ RX 7800 XT
- SSD: multiple Crucial MX500 SSDs
- CPU FAN: Scythe Mugen 5 Rev.B
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