Question WHEA UNCORRECTABLE ERROR

[snowbyrd]

Hi im getting random whea uncorrectable errors. No pattern really sometimes its 15 mins sometimes it 5 hours.

I have the inidump files but not sure how to send them on here?

 

[Colif]

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy the mini-dump files out onto your Desktop

Do not use Winzip, use the built in facility in Windows

Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .

 

[snowbyrd]

https://1drv.ms/u/s!AhL-8lcXlAjFllGsulq5u6h1hstL?e=W7frue

 

[snowbyrd]

thanks

Open Windows File Explorer

Navigate to C:\Windows\Minidump

Copy the mini-dump files out onto your Desktop

Do not use Winzip, use the built in facility in Windows

Select those files on your Desktop, right click them and choose 'Send to' - Compressed (zipped) folder

Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.)

Then post a link here to the zip file, so we can take a look for you . . .

https://1drv.ms/u/s!AhL-8lcXlAjFllGsulq5u6h1hstL?e=W7frue

Thanks for you help

 

[snowbyrd]

http://speccy.piriform.com/results/7uoR0OnAcFj0RyshVWhLNV5

heres my speccy list

 

[Colif]

i don't see many EVGA motherboards

CPU - I9 9900K
RAM - 32gb Corsair ram (speccy is odd, says unknow ram and down further says its Corsair)
MB - EVGA 134-KS-E377 - I found manual before mb website - https://www.evga.com/support/manuals/files/134-KS-E377.pdf

EVGA Z370 FTW, 134-KS-E377-KR, LGA 1151, Intel Z370, HDMI, SATA 6Gb/s, USB 3.1, USB 3.0, ATX, Intel Motherboard

The EVGA Z370 FTW has everything you need to upgrade and enjoy Intel’s latest 8th Gen Core i7/i5 processors. With the Z370 platform, high-performance gaming and powerful work machines are now more affordable than ever. Featuring 6 SATA ports, 10 USB 3.0 ports, USB 3.1 Type A and Type-C ports...

asia.evga.com

GPU - RTX 3080
Storage - too much
4tb Wd
1tb Samsung
250gb Micron
2 x 1tb Seagate hdd
120gb Kingston
2tb Seagate
4tb Seagate
as I said, too much.
WIFI USB 3 adapter (depending on age, these can cause bsod)
PSU? speccy can't tell me that.

WHEA errors can be any hardware, have you checked the health of all your drives? thats where I would start considering how many you have.
Samsung - https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/magician/
Seagate - https://www.seagate.com/au/en/support/downloads/seatools/seatools-win-master/
WD (this has changed) - https://support.wdc.com/downloads.aspx?p=279
Kingston - https://www.kingston.com/en/support/technical/ssdmanager
not sure about Micron?

 

[snowbyrd]

Yeah it is a lot 😬😬 got a 7tb retro set up on launchbox. I’ll update those drivers and psu is Corsair 850 rmx.
New to this really is there anything that pops out to you? Also should I get rid of any of the storage?

 

[Colif]

i have sent a link to this thread to a friend who will convert the dumps. I don't expect to see much in results apart from drivers as WHEA errors often show the same text in them.

Do you need all the drives attached? I am just wondering if you could run bare minimum and see if you still BSOD, as it would help isolate cause. If you still crash with only 1 or 2 drives attached, it removes all the other drives from blame.

 

[snowbyrd]

i can definitely give that a go

 

[snowbyrd]

so ran the tests on the seatools and my 4tb drive failed on both long and short tests. no saving the drive?

 

[snowbyrd]

its the WD one but now its saying its passed

 

[Colif]

so was it the Seagate or WD 4tb that passed/failed? since you have both.
i would test the drives with the tools made by the drive maker.

 

[Colif]

Micron - https://www.micron.com/products/ssd/storage-executive-software

 

[snowbyrd]

so it was the wd 4tb that was showing as failed. i tested again and it passed , checked WD dashboard and that said fine but on crystaldisk the wd 4tb was showing as CAUTION

 

[snowbyrd]

i a currently backing up my system in case its a hard drive issue, once done ill remove the WD drive and test

 

[Colif]

There is nothing wrong with having lots of drives attached, I normally don't see that many and reacted to them. So if the bsod end up being caused by a drive, no reason you can't keep using the others.

maybe we started in right place, it would be unusual if I did.

 

[snowbyrd]

So I’ve just took the harddrive out and the SATA cable attached was in a bad way. I’d disconnected the drive altogether, could that cable have something to do with it?

 

[snowbyrd]

so it was running fine then suddenly another BSOD this time it was CLOCK WATCHDOG TIMEOUT. No dump file as the system froze at 60% on the bsod

 

[snowbyrd]

aaaand its now done a whea uncorrectable error, this is getting me down man

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/69jLqon3/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	021921-29640-01.dmp (Feb 19 2021 - 04:27:53)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: nvcontainer.exe)
Uptime:	0 Day(s), 0 Hour(s), 09 Min(s), and 58 Sec(s)

File information:	021821-34125-01.dmp (Feb 18 2021 - 08:09:40)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 00 Min(s), and 47 Sec(s)

File information:	021821-33609-01.dmp (Feb 18 2021 - 15:32:12)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 12 Sec(s)

File information:	021821-27531-01.dmp (Feb 18 2021 - 14:02:19)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 5 Hour(s), 51 Min(s), and 47 Sec(s)

File information:	021821-10109-01.dmp (Feb 18 2021 - 06:57:50)
Bugcheck:	WHEA_UNCORRECTABLE_ERROR (124)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 1 Hour(s), 51 Min(s), and 12 Sec(s)

Motherboard: EVGA 134-KS-E377

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[snowbyrd]

thanks for that, so im new to this do you think it could be my mobo?

 

[snowbyrd]

So I thought I’d go and reset windows to try blow the cobwebs out and it won’t even let me do that 😢😢 keeps saying error resetting your pc and takes me back to the original page. Got another error ‘driver irql not less or equal’
Thinking of just giving up and buying a new pc 😂

 

[Colif]

Resets fail, I wouldn't buy a new PC just cause one failed

Clean install instead

On another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

boot from installer

follow this guide: https://forums.tomshardware.com/faq/how-to-do-a-clean-installation-of-windows-10.3170366/

 

[snowbyrd]

Yeah i installed windows on 2 different drives as it was failing on one. Left it running overnight and had a WHEA error at 12am. Tried one stick of ram at a time and still errors. I’m assuming it’s either my MB or cpu now

 

[Colif]

this might show something = https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

i assume you aren't overclocked? remove if you are.