Question "Whea_Uncorrectable_Error" BSOD, but only on first startup ?

[Horsebeard]

Hi all,

Two weeks ago I started having this problem whereby the laptop seems to BSOD (whea_uncorrectable_error) on the first startup. Specs are down below.

My current workaround is first launching in safe mode, then restarting. This seems to alleviate the issue.

I've ran some hardware diagnostic tests, no errors there at first glance. I can include a session-log if that would be helpful, but it seemed to have passed everything.
Someone mentioned it could be the "fast startup" function, so I disabled that - no help unfortunately.

My guess is it could be an aging power unit? I've got the battery removed, and am solely running on a power supply.

Any help would be greatly appreciated. Thanks in advance.

Specs:
OS Name Microsoft Windows 10 Pro
Version 10.0.19045 Build 19045
OS Manufacturer Microsoft Corporation
System Name LAPTOP-5C750Q0O
System Manufacturer HP
System Model HP Pavilion Notebook
System Type x64-based PC
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2592 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date Insyde F.56, 22-12-2020
SMBIOS Version 2.8
Embedded Controller Version 82.39
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 820D
BaseBoard Version 82.39
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Installed Physical Memory (RAM) 16,0 GB
Total Physical Memory 15,9 GB
Available Physical Memory 10,4 GB
Total Virtual Memory 32,9 GB
Available Virtual Memory 26,9 GB
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

 

[Lutfij]

System Model HP Pavilion Notebook
You could've simply stated the make and model of your laptop alongside it's SKU. From there we could've found it's specs.

Is this;

HP EliteBook 820 G1 Notebook PC Product Specifications | HP® Customer Support

Specifications page for HP EliteBook 820 G1 Notebook PC.

support.hp.com

the laptop you're working with?

As of this moment we know you're on BIOS version F.56. Is 16GB of ram , two identical sticks of ram?

Though I am curious, did you ever think about reinstalling your OS, after fabricating the bootable USB installer using Windows Media Creation Tools?

 

[Horsebeard]

System Model HP Pavilion Notebook
You could've simply stated the make and model of your laptop alongside it's SKU. From there we could've found it's specs.

Is this;

HP EliteBook 820 G1 Notebook PC Product Specifications | HP® Customer Support

Specifications page for HP EliteBook 820 G1 Notebook PC.

support.hp.com

the laptop you're working with?

As of this moment we know you're on BIOS version F.56. Is 16GB of ram , two identical sticks of ram?

Though I am curious, did you ever think about reinstalling your OS, after fabricating the bootable USB installer using Windows Media Creation Tools?

Hi there, thanks for the quick response. Thanks for the SKU tip, will do that in the future.

Here is the url for the laptop I have:

HP Pavilion 15-bc035nd (ENERGY STAR) Product Specifications | HP® Customer Support

Looking for upgrade or update information? Trying to find the names of components or programs? This document contains the technical details for this product.

support.hp.com

I believe the sticks are identical, yes. I haven't replaced the factory ram.

I haven't thought about reinstalling the OS just yet, I am open for it as a last resort though!

p.s. Just restarting once now seems to still give the BSOD, but when restarting three times at the beginning of the day, the problem seems to go away.