Question "WHEA_Uncorrectable_Error" ?

slyman

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Feb 5, 2011
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Ok so, a few weeks ago we had some power outages, I flipped the switch on the power strip before it came back on the last time, powered flipped a couple times prior. A few days passed and I flipped the switch back on and realized I had forgot to the turn off the switch on the back of my PC.

Turn the PC on and all is fine, I have a keyboard 🎹 hooked up to it and I turned that on, immediate bsod. Realized that was the cause and unplugged the USB. No problems again until a couple days ago. Was playing Elden Ring the night before and turned it on again the next day and it won't get past an immediate bsod with the WHEA_uncorrectable_error. After 3 it does the usual preparing PC repair or whatever but it usually crashes during the memory dump and won't actually make it to anything meaningful.

I can go into bios fine and it runs but anything else and I get the same error. I'm aware this error indicates a hardware issue but having trouble figuring out what is actually the problem

Things I've tried that didn't work in no order:

Ram out and back in
Ram individually (It only actually started with the one, doesn't start with the other and hangs with the ram QLED lit, thought this might be the issue but...)
Ram different slots
Roommate's ram (also checked my ram in his, and it worked fine)
Roommates power supply
Cpu reseat
Video card reseat (couldn't get it fully out, **** clip is tough)
Removing added FireWire card
Removing nvme ssd
All other hdd/ssd are disconnected
Boot from USB (works on roommates PC, same error on mine)
Popped the cmos battery and reset bios
Fixed bios settings after that didn't work

Hardware:

Asus X570 with wifi
Corsair vengeance ddr4 3200
Amd Ryzen 3900x
Nvidia 2080ti
650w psu
 
Last edited:
try running prime95, it will test CPU & Ram - its the only test we have for AMD CPU

Prime 95 bootable - https://www.infopackets.com/news/10113/how-fix-bootable-prime95-stress-test-hardware
Prime 95 how to Guide: http://www.playtool.com/pages/prime95/prime95.html

what make/model PSU? after power outage it could be it.
Tried to make a bootable USB with first that ultimate boot cd, didn't work at. Then tried knoppix, didn't work for whatever reason then puppy Linux, that almost worked but it crashes on startup. The USB worked on another computer
 
Sounds pretty terminal to me, I would take PC to repair shop and see what parts they can identify as the problem parts.

I normally unplug my power board when power is suspect. It saves the power boards protection as it only works so many times, and it saves everything else attached.
 
Ok so here's a question, if I buy a 5900x my mobo needs a firmware update. You guys think I can pull that off with a potentially faulty cpu? Or is it gonna brick it
 
Some bios let you update them without a CPU installed, I can't tell if your model does that or not as I am guessing you have a https://www.asus.com/au/Motherboard...g/TUF-GAMING-X570-PLUS-WI-FI/HelpDesk_Manual/ and its manual doesn't show it.
nor does the bios manual - https://dlcdnets.asus.com/pub/ASUS/...ME_PRO_TUF_GAMING_X570_Series_BIOS_EM_WEB.pdf

If you have an Asus X570 motherbaord it appears to have crash free bios meaning you can recover a corrupted bios after the fact

I think you should be okay, I don't think bios updates touch CPU at all. I did one a few days ago.
 
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