When adding new ram the computer turns on and off over and over again

[Frozo124]

I recently bought a new ram stick for my desktop to make 16gb ram. When I add the ram the computer turns on and off and then when it is by itself it does the same thing. I tried putting it in my friends computer and it worked fine. It is not bad ram cause it works on my friends and it does it even by itself on my computer. Does my motherboard not like the ram and if so what should I do to fix that.

 

[Martell1977]

The 2 modules you have are not compatible. If they both work, but not together, then that's the issue. That being said, whats the make and model of the motherboard and RAM modules?

 

[Pat Flynn]

Check your BIOS to see if there were XMP settings for your original ram. If any of the ram timings were modified from 'auto' or default, it will affect the new ram and may cause it to not be able to run. Also, check to see if the voltage matches on both ram sticks. If they are different voltages, you'll need to purchase ram that matches to ensure stability.

 

[InvalidError]

What CPU are you actually using? Ryzen is particularly picky about RAM, especially with AGESA versions older than 1.0.0.6. If you have a Ryzen CPU, make sure you have the latest BIOS for your board and try again.

 

[Frozo124]

I found out that the ram worked in a the initial slot and I think I think the ram slots needed to be cleaned

 

[tbjerry07]

The slot could be dead, try it on another free slot